Penny Cowling
Browns Bay Branch

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Having lived in the Torbay/Waiake area for most of her life Penny feels that she knows the whole area like the back of her hand. In fact even after many overseas trips and living in other countries there is no place she would rather live in this world than our beautiful East Coast Bays. She absolutely loves it!
Penny has been married to Canadian husband Tim for over 30 years and they have two wonderful sons. When Tim and Penny first arrived back in New Zealand after living in Toronto, Tim was absolutely hooked on the place and especially the East Coast Bays. He is a true Kiwi now except for his accent!
Penny has been in the real estate industry since 2001and is very aware of how important it is to communicate effectively, professionally and with warmth. Maintaining a very positive `can do’ attitude is a top priority for her and she likes nothing more than helping people in whatever area they need assistance. Both buyers and sellers alike have appreciated Penny’s friendly and professional service.
A background in marketing has helped hugely here. Ten years at a leading market research company, plus four years at Rangitoto College as Community Education Co-ordinator/Director have given Penny strong organisational and time management skills, plus the ability to write creatively. She loves putting together great real estate advertisements that promote your property to its absolute best advantage thereby attracting buyers most suited to the qualities your home has to offer. Moving to Barfoot and Thompson from another company was a big decision but one Penny has certainly not regretted. With the support of over 900 other salespeople in the Auckland/Northland area, the benefits to the client are HUGE and the number of Barfoot and Thompson SOLD signs around are a testament to this. It is Penny’s absolute goal to provide total dedication, professionalism and the best service to you. Her priority is to help you sell your property for the best possible price in the shortest possible time and with the least amount of stress and anxiety.
Testimonials
'Penny exceeded our expectations by miles and was a pleasure to deal with. Without exception, we feel that she is the best agent we have ever dealt with. Her quiet yet confident character displays honesty, integrity, understanding and hard working qualities amongst many others – an asset to the company and an example to others.’
Mike & Dot, Torbay
`How do we begin to describe how much you have done for us. We’ve never dealt with anyone quite like you in the realm of real estate Penny. You are a true star. At every turn, you went above and beyond the call of duty, keeping us up to date and informed every step of the way. Thank you from the bottom of our hearts.’
Gwen & Gordon, Murrays Bay
`When we put our house on the market a few months ago we did not relish the prospect of all that went with our decision – dealing through and with an estate agent, open homes, negotiations and possibly being persuaded to consider a lower sales figure than we wanted, etc.etc. We chose you as an agent and then found out how wrong our predictions had been. It was like finding a diamond in the grit – you `shone’ for us like the gem that you are. All our dealings and negotiations through you were simply a pleasure. You eased our way, encouraged us, admired our house, welcomed prospective buyers with enthusiasm and politeness, and then finally brought to us an offer to purchase that truly met our expectations. You gave over and above the customary mile to both seller and buyer. Thank you Penny, for your efficiency, assistance and total support.’
Eddie and Elizabeth, Torbay
`Penny is always courteous, friendly, considerate and helpful but one of her main attributes is the generosity with her time which we know is precious as a real estate agent. We would love to nominate her for Agent of the Year’.
Elaine, Torbay
`Your professionalism and attention to every detail made the process so much clearer for me. Right at the beginning you promised me that you would take as much pressure and stress away that you could. This you did so well and the outcome was so successful for both buyer and seller.’
Rosemary, Browns Bay
`We can still hardly believe it! Just 15 days on the market and a deal we wouldn’t have even dreamed about! Thank you for all your hard work, constant encouragement and reassurance. We especially appreciated the time you took to explain various options and each step along the marketing process. We always felt that we were `in the picture’ and never pushed or persuaded in any direction we were not totally happy with. We had total trust and confidence in you as our agent and would have no hesitation in recommending your service to others. In fact I’ll probably do some `active marketing’ of my own on your behalf! If we ever move from here, you know who we’ll call.'
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