Ricky Fan

Testimonials

"Ricky worked tirelessly within my budget to find properties that fit most of my requirements. He never once asked me to increase my budget to make it easier for him, which was extraordinary. In the end we successfully purchased a good family home under a multi-offers situation, thanks to Ricky’s expert advice and hard work.

Since then, I have recommended Ricky to other members of my family who were all extremely pleased with his service. Apart from being an experienced and professional salesperson, Ricky has a quality that puts him above the rest. Regardless of the size of your budget, he gives you his best attention, he explains everything you want to know, and never a moment would you feel that you’re unimportant.

It gives me great pleasure to write this testimonial. If you are thinking about selling your property or buying one, I strongly suggest that you speak to Ricky. He is the best salesperson I have worked with in the past 20 years during which I have bought and sold quite a number of times."

May Lee

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"I wish to express my appreciation of the professional assistance given by Ricky in purchasing our property in Auckland recently. As an out of town person who had little knowledge about the Auckland’s property market, it was a daunting experience for me in this house hunting exercise, especially in a place where most of the properties are sold by auctions.

We were fortunate to have the help and support from Ricky, who provided such an excellent service along every stage of the progress until the final outcome was fully achieved. I understand that Ricky has spent a lot time in preparing and searching for the potential properties to suit our needs and budget, and arranged the house viewing process in a very time efficient manner. This in fact has saved us heaps of time and effort but we could still achieve the best possible result.

I have never participated in any house auction before, therefore I was anxious about the process, which could be nerve breaking and traumatic to me. However, with the support and invaluable advice from Ricky onsite, the process went smoothly and with very little stress indeed."

Louis Lum

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"Ricky displayed a high degree of professionalism from the moment we met him. He was always courteous, punctual and dedicated. Ricky was the embodiment of what a good agent ought to be: he returned calls promptly; initiated meaningful dialogue between us as the vendors and the purchasers; communicated with each party tactfully so as to resolve all points of contention; and was patient and understanding even when negotiations were seemingly going nowhere.

Selling a property and moving is always a stressful endeavour— regardless of one’s temperament. Throughout our dealings with Ricky, he demonstrated genuine interest and concern for our circumstances. There was a point in time when Ricky had to make multiple trips across town in a day to propose offers and counteroffers to the other party and vice versa. Ricky attended to all the details diligently, no matter how minute, and always with a smile. Out of the numerous times that we have purchased and sold properties, we can say with confidence that our sale with Ricky was the smoothest and most painless.

We wish Ricky well in all his endeavours and we will not hesitate to recommend him to any prospective property vendor or purchaser. You can expect great service from a committed and amicable agent who will go the extra distance for you."

Herman & Christine Ng

"Ricky Fan has been looking for properties for me over approximately a one year period. I advised him of my housing requirements and he has patiently shortlisted and shown me through properties that he felt were suitable for me. Organising access for my builder to inspect the properties was a breeze, and there was never any pressure exerted on me as a buyer - something I cannot say the same of for some other agents I have come across.

It is with pleasure that I write this letter to thank you for having such a highly professional agent on your team. I would not hesitate to recommend Ricky Fan to anyone who needs a professional, reliable, hardworking, helpful agent with integrity and who conducts himself with such dignity and passion for his job."

Grace Yong

"In particular, I like to mention that you kept me informed all the details and progress during the whole process started from when we (Jim and then me) first approached you.

You provided valuable advices and are always approachable whenever i have issues to clarified."
Matthew

"It was an honour to be your customer and to receive this amazing experience!
I quite enjoyed the buying experience with your help and advice. You don’t know how long I was going to spend on browsing properties, but you drove me around suburbs to see different properties I shortlisted and also provided me options by listening to my needs and wants. You didn’t push me to buy any property at a hurry but reminded me the criteria that matter, so I can make the rational decision...
Your service didn’t stop at the point of signing the contract. You helped me find solutions to some problems, so I can have the peace of mind before moving. Your help on my renovation and moving were great and I appreciated your attitude as an agent as well as the friendship we have built..."

Shelley

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"Arriving Auckland shortly before, my husband and I were more than in need of a professional real estate agent. Thank you for your service and patience by arranging prompt visits each time upon request, for your detailed explanation and honest advice regarding to our purchase, also for the whole following service from negotiation to the day of settlement. Last but not least, the reasonable time and suggestion you provided us to choose and make our decision. We are very happy and lucky to have an agent like you.

We will definitely love to work with you again. As we believe that an real estate agent is more than a simple connection between seller and purchaser, but a project partner to achieve the goal together. This is how we felt when working with an agent like you. Thank you."

Tessie and Chaoli

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"I was very impressed with Ricky, the way he kept us in the loop and he handled any difficult tenants he came across. His professionalism was impeccable and his demeanour towards me was always amiable. Even with his language differences to me, he was very easy to communicate with. His reaction when the final bid came in was about the same feelings I had – rapt but slightly blown away. I liked working with Ricky and would have no hesitation in recommending him to any other Vendor. Thank you Ricky."

Marilynn Hill

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"I would like to express how appreciative and wish to acknowledge Ricky Fan’s outstanding effort and dedication as a real estate salesperson due to his professional, patient manner, honesty, good nature, knowledge and commitment to achieve a sale. By these attributes a sale was made. It is without hesitation to recommend Ricky for others planning to buy or sell property, they shall find the same. Thank you and regards to you all."

Ng Kam Yiu Wong

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"I wish to acknowledge his outstanding effort and dedication when buying and selling our properties.

Ricky has provided excellent service and professionalism to achieve three successful deals in the last few years. He shows great communication and negotiation skills as well as being an extremely organised and informative person.

Ricky is honest and reliable. He also possesses the ultimate “can do” attitude while taking on the job with positive energy and a smile. He has never failed to give genuine advice and information. He follows through to ensure that deals get done. By that, Ricky has earned our trust, respect and friendship."

Barclay Lee

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"As a satisfied vendor of two houses that Ricky has sold, I’m pleased to recommend him as a consistent performer – in ethics, prefessionalism and outcome.

Having met the buyers of one of my houses, I can see that Ricky carefully balances the needs of the buyer and seller taking care to never misrepresent the interest of either party. He is well respected and trusted by both buyer and vendor.

As a vendor, I have been always confident that he had my best interests in mind and, although Ricky has advised me of possible responses during the negotiation process, I never felt pushed to compromise my position. He is honest, a straight talker yet gentle and respectful."

Christine Martin

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"Ricky has just sold our house for us. He was metiulous in the process of preparing and photographing the house to present it in the best possible light ... He presented the house very positively in the advertising and internet presentation. The process of sale was tricky in the current market environment, and he advised us well about auction and offer negotiation processes. The negotiations were delicate and we not always the easiest sellers. But he maintained that unique mix of realism, whilst driving for the best price. We are very happy with the end result, performed with efficiency and integrity.

We would happily recommend Ricky as your estate agent, and would use him again in the future without hesitation."

Assoc Prof Sandy Simpson

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"I [would] like to thank Ricky Fan, our agent at Barfoot & Thompson, for the service provided during the last 3 month[s]. As buyer[s] we look for an honest, reliable agent who can view [things] from our perspective and provide us with the information we need. Ricky has achieved more than we expected and is [the type of person who is] hard to come by; he is an honest agent who is not afraid to tell the truth [and gain] our trust. We wish him the best."
Connie & Duncan Chang

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"Ricky helped us to sell our property and buy one property within a month. Our property sold [for] the price we preferred. The property we brought was the right one, which we had been looking for [over] the past eight months.

[Ricky] listened to what we required. He looked after our interest. He worked hard and smart. He [was] not pushy and [was] very comfortable to communicate with. He is one of the most professional real [estate] agents, [a hard] find in today’s real estate industry.

I’ll recommend him to anyone who is planning to buy or to sell."
Vincent & Joan So

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"We bought our house from you over 2 years ago, and when we decided to sell we didn't even consider any other agents - we knew you were the man for the job! Wow, 2 weeks all done and dusted! You are truly amazing!

You gave so much time, energy and dedication to our sale - we are convinced you never sleep. We were constantly informed of daily activities and your marketing reports were really appreciated.

We certainly enjoyed having such a great, caring professional working for us!
Grant, Gillian, Katie & Daniel Farnworth

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"I'm writing in recognition of the service we have received from Ricky Fan that has ultimately resulted in the successful sale of our property at 26/11 Harrison Road, Ellerslie, in what is currently a difficult market climate.

Ricky proactively sort our listing and from our initial dealings we found him to be extremely professional. His marketing of the property was implemented quickly and enthusiastically. Ricky constantly adapted his marketing approach, based on client feedback, to provide the best chance for an offer. This included dedicating more of his time for weekday open home
viewings.

Ricky's communication throughout the process was thorough and we both felt constantly in touch with proceedings. He used a number of reporting tools to reflect our current position including marketing cost/benefit analysis which reinforced our belief that he was working hard to achieve a result for us.

Ricky provided excellent guidance at negotiation time and established a high level of trust which was very reassuring in what is a stressful time for all parties.

I believe Ricky to be a valued asset to the Barfoot & Thompson agency and wish him well in his career."
Greg Steel

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"My first meeting with Rick was quite by chance and not prearranged – Rick’s quick thinking and action seeing me approach a Barfoot & Thompson property resulted with me making an offer through Rick, to eventually purchasing the [home].

Rick worked hard for his Vendor resulting in a Win Win for all parties – he also kept in touch with me during the “Waiting to Settle” time frame and since my living in the [home].

I personally found Rick’s professionalism, honesty & humour refreshing, Rick didn’t just make a sale, he earned my trust, respect & friendship in the process.

Any Vendor, Purchaser, Solicitor or Real Estate Company having Ricky Fan represent them will have made the right choice!"
Lee Harris

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