Barfoot & Thompson have been successfully managing properties and providing a find-a-tenant service for over 70 years.
There are different types of roles within our residential and commercial teams, such as property management and rental support staff.
All members of our team are passionate about the real estate industry and customer service.
Ongoing training and support
We are training our teams across Auckland to be the best in the business. Every member of our property management team is given a tailored learning path - that benefits them, our customers and the business.
We train our staff using the latest technology available, using blended learning systems including online tutorials, face-to-face sessions, on the job learning, group knowledge, sharing sessions and ongoing one-on-one coaching for our senior leaders.
Our successful in-house Accreditation Programme "Elevate" has been designed to lift professional standards and was created by experienced and respected professionals from within our business.
Here's what some of our people have to say about the programme:
"This is a very valuable tool for property management and it gives me a sense of appreciation. The training was well constructed. I really liked the openness of the discussions and how we were encouraged to contribute/participate in the discussion topics. The modules are put together well and provide a decent broad knowledge of situations and circumstances we may come across in our day to day roles." - Portfolio Manager
"I thoroughly enjoyed each face to face session as I found the discussions very informative. Online modules were good, again lots of great information. I have found the Elevate Programme a great way to up my knowledge within my role." - Property Management Assistant
"The Elevate Programme has been extremely rewarding for me. I have learnt a lot and have had multiple chances to discuss the business and ideas with other people in similar roles with has helped with extra learning opportunities. The certificates at the end of each module are very satisfying and are a great asset to me in growing in the business." - Portfolio Manager
Find out more about training and meet the members of our training team.
Annual awards to mark success
Each year our top property managers are publicly recognised at our convention. These awards are sought after indicators of success and great incentives for property managers.
Latest technology and IT support
Our IT systems help you do what you need to do, when you need to do it. Our in-house IT support team are on hand to provide you with support - you can just give them a call.
Dedicated in-house marketing team
Our marketing team are there to help you manage and let more property. They offer marketing advice, support and graphic design services - all at no cost to you.
We have rental relievers who are experienced rental-relieving managers and can look after your portfolio when you are on leave.