We have just had the experience of selling our home with Ann Lepper and Nathan Canton from Barfoot & Thompson. The experience was seamless and the sale was a huge success. We were extremely impressed with the constant guidance the whole way through the campaign as well as the professionalism displayed throughout. Ann and Nathan worked so well as a team and complemented each other well. They were never pushy but always there to help throughout the process. We felt they listened to our needs and respected them rather than dominating. Ann and Nathan were very reliable and always just a phone call or a visit away when we needed them. We never felt, even prior to listing with them, that they just wanted our home to sell for their selfish gains. They were not out to sell our home to make a quick buck. They really cared about us as people and wanted to help.
We felt their sincerity and caring natures the whole way. The actual auction day was very well prepared and a huge success! It was almost like a carnival type atmosphere, from the flags, to the coffee cart, to the overall hype, not to mention that we achieved a price that was 30-40% over our GV. It was a day we will never forget and a video was even produced of the day which was shared with us, which will be a great piece of memorabilia for us to treasure for years to come.
Overall their service was exceptional and we would definitely not hesitate to recommend them to anyone thinking of selling. Thank you Ann and Nathan for a seamless service!Keith & Bex
I am taking this opportunity to provide you with feedback on the most fabulous Ann Lepper. Ann had a very good reputation so I phoned her as soon as I'd made the decision to sell my home. Ann immediately made a time to suit me to talk through the various options and explain each one. She arrived very well prepared, having done her homework on my property and other comparable properties in the area. Ann's recommended strategy for selling was by auction. She patiently and professionally guided me through the whole process (including the all important considerations around presentation) with the utmost care, reassurance and enthusiasm. As Ann is the consummate professional she at no time engaged in any bs i.e. it would be a foreign concept for Ann to have told me 'what I may have wanted to hear' given my emotional and financial investment in my home. Ann was a 100% straight shooter and carefully explained what I needed to hear in terms of where my home 'sat' in terms of realisation and other matters in the geographical vicinity that may or may not have affected the value. Ann presented me with a pre-auction offer and again, with 100% professionalism and patience took the time to work alongside me to nut out the pros and cons of accepting same. I decided to accept and the rest is history. Ann, through her top marketing, got me an excellent result in a top timeframe. My report on the most fabulous Ann Lepper doesn't stop here. Ann listened to what my list of 'must haves' in my next home included and found me my new home, which as you know, I successfully bought by auction. Not done yet. Prior to the auction Ann provided me with professional mentoring in the art of bidding to enable me to be in with a damn good chance...
One absolutely delighted Barfoot & Thompson customer. Just want to reiterate what you know already - Ann Lepper is a credit to your branch and to Barfoot & Thompson Company!
I am delighted to recommend Ann and Grant as a great real estate team. They recently sold my house in Takapuna after less than three weeks' marketing and I can only say they both made the process as easy as it could be, right from the beginning. They gave me advice on how to present my house and a realistic idea of the likely price range for my home. Because I felt they were being honest with me, I was prepared to trust them. Up till this point I had resisted the idea of going to auction because of two previous bad experiences which, resulting in no bidders and no sale, had been very costly to me. However, I decided to work with Ann and Grant to give the auction system one last try. Because of the skill they showed in managing the sales process from the beginning of the publicity campaign to the conclusion of the auction, I achieved a price just below the CV. This was an excellent result in the current flat market and one I would not have achieved without their advice, particularly on how to manage the potentially tense situation of negotiating on the auction floor. This was the point at which I felt particularly well supported and was so glad I had chosen agents I could trust. I really appreciated the way Ann and Grant kept me fully informed about how the sales campaign was progressing, providing detailed reports and keeping in close touch with frequent emails and texts. They also called in each week for an open and relaxed discussion about how the campaign was progressing. No detail in the campaign was allowed to slip. Ann and Grant made sure I was fully aware of buyer feedback, both negative and positive, so that progress towards the auction was based on a "no surprises" policy, clearly to the advantage of both buyer and seller.
I appreciate Ann and Grant's honesty, expertise, friendliness and helpfulness and recommend them wholeheartedly.
I'm just writing to say how amazing it was to work with Ann for the sale of my property in Island Bay Rd. She was extremely professional and the marketing she did was outstanding. To be honest it was a little daunting selling my first home and I had no idea where to even start but she made it really straight forward and put me at ease from the beginning. She was prompt with everything yet flexible when I needed time and I can't recommend her highly enough to anyone needing her services.Charlotte King
Ann will never be forgotten for what she has achieved for my family. Her reputation and achievements within the industry cannot be understated. If you are seeking the cream of the crop; then look no further than Ann Lepper. Through her - we found someone upfront & transparent, diligent and hardworking in driving the sale of our family home; whilst ensuring that we understood the complexities involved in selling our home without being rushed or confused into making hasty decisions. Her PROFESSIONALISM, EXPERTISE, HONESTY, INTEGRITY, ATTITUDE and EXTREMELY HARDWORKING ETHICS; meant that my family & I were always confident that our best interests were always at the forefront. I cannot emphasize enough how many times Ann has walked the extra mile way beyond the call of duty. Many have promised the world but Ann only promised us that she would do everything within her means to do right by us - the end result was the unconditional sale of our home within 3 weeks of the home being placed on the market for a staggering $787,000.00 over the CV of our home. Without a doubt - should the opportunity ever arise to utilise Ann in such a manner again; I would call her in a heartbeat and would aggressively recommend her services to anyone considering selling or buying property. If we could take Ann to Melbourne with us to 'project manage' building our dream home - she'd already be in our suitcase. Thank you so much Ann.John Fale, Susana Fui & Oliuiti Su'a
Thanks again Ann and James for all your efforts with the property and what a fantastic result. I still can't believe we achieved $110,000 over reserve - that's 22 percent over what I thought was a high reserve. This will mean we can now make a serious dent in our mortgage. I found your manner very friendly yet professional. It was a pleasure to deal with you both and will definitely come back to you in the futureDave
Have already recommended Ann and they are using Ann to sell their mothers Unit. I will continue to recommend her
and make sure they understand the advantages of using Barfoot and Thompson, what Ann had
outlined to me, I found to be true. Ann Lepper is an outstanding and understanding sales agent, (she showed great consideration to the recent passing of my wife to me and my daughter) she also guides other Barfoot & Thompson staff and agents to promote the property, and ensures maximum result of the photographing of the property by supporting and making adjustments for the Photographer, makes sure of maximum exposure, has a great sense of timing and grasping opportunities to get best result.
Ann has a great positive attitude and way about her and at a time which is considered one of the most stressful we felt she had things all in control and made the experience as smooth as possible for us. We enjoyed our dealing with her.Peter Baustaedter & Glenda Smith
I interviewed a few sales agents from other firms. After talking with Ann, I knew right away I would engage her services. Ann's positive and upbeat personality as well as attentiveness to the seller and buyer is a winning combination resulting in happy customers. A truly trustworthy professional!Chenyu & Jose Chenyu/Liao
Ann is very professional and helpful. She has a very pleasing personality and is easy to deal with. She has gone extra mile in providing service to us during the whole process as she believes on building strong relationship rather than providing one off service. She is a real asset to the organisation. On personal note, BIG thank you to her for providing valuable assistance to my son Vivek Tailor to pursue his career in real estate.Bharat Tailor
I have had the pleasure of dealing with Ann for both the purchasing and selling of properties. She is professional, approachable, enthusiastic and effective. I would have no hesitation in using Ann again in the future - in fact, I will definitely be using her services again. Thank you Ann for your assistance and support in achieving fantastic purchasing and selling results.Melanie Head