Based in the Epsom Branch of Barfoot & Thompson
#1 Branch, to end March 2020
I have been part of the team at the Epsom branch of Barfoot & Thompson for over 14 years. I take a pride in providing a truly professional service based on trust, integrity, transparency, excellent communication skills, and a passion for not only meeting but exceeding my client's expectations to achieve the very best results.
I moved into the real estate sector with over 25 years customer service and management experience from my time at Air New Zealand. My position with this reputable company, as an Inflight Service Director on international flights, saw me overseeing all aspects of customer service on board including; managing crew resources to ensure the highest standard of service to passengers, addressing customer concerns, working with a broad spectrum of cultures and ensuring all schedules for flights were achieved. This previous role equipped me with transferable skills which are essential in real estate.
Residing in Epsom for almost 30 years, I have first-hand knowledge of the local property market and a great understanding of all the benefits of living in Epsom. Although my core business is based in the central suburbs of Auckland, I have welcomed the opportunity to successfully sell homes all over Auckland, from Massey to Pukekohe.
Real estate is as much about relationships built on trust, commitment, hard work and reliability as it is about successfully marketing homes, as my testimonials confirm. Much of my core business is repeat business or comes from referrals from past clients. If you would like to discuss your current or future real estate plans, please feel free to contact me at any time on 021 616 970. I welcome your enquiry.to see how I can be of assistance to you in achieving an exceptional result or in finding the perfect property.
Ann exceeded our expectations in assisting us with the presentation of our home for sale, keeping us up-to-date with progress throughout the sales process and was very proactive in following leads. Ann was tireless, friendly, enthusiastic and above all professional. She is the salesperson of choice if you are serious about getting the best price for your home. Barfoot & Thompson are very fortunate to have an salesperson of her quality.Donna Kiernan & John ter Brake
The final price exceeded my top-end expectation which, in itself, was ambitious. Clearly the preparation of the property was an extremely important ingredient and your very professional management of the process, down to personal involvement in some of the smaller finishing touches is very much acknowledged and appreciated. Most importantly through this process, we were very impressed with the communication levels you maintained. Your advice regarding reserve price, as well as on all other matters, was spot on. I would have no hesitation in recommending you to anyone who was selling their property in Auckland, and hope to have the chance to do so in future.Theodore Kyriak & Jodie King
We were impressed from the outset, with Ann’s concise and thorough explanation about the process and the market, coupled with guidance on approach and positioning, all fully supported by a comprehensive research pack. Ann helped us coordinate all the arrangements, from securing staging and photographer, and many of the smaller personal touches. And with the recommended marketing plan, the benefit was obvious when open homes had significant visitor numbers. Auction was also the recommendation and we trusted the advice - on the day, the proof was in the pudding; there were plenty of bidders, and the result was a record sales price.
We could not be happier, or more grateful – we would definitely use Ann again and recommend her.James and Vanessa Dimmock
Ann, it has been an absolute pleasure working with you. We have felt secure and at ease with you, valuing your views and feedback and have always felt you have been in touch with our needs. You are really concerned about your client’s; you stick by them and you are so very positive. Ann you are one in a million, I know we will be working with you in the future and I'll certainly be recommending you to many.Mark & Yvonne Geraets
We wanted to thank you for your efforts, and we must say what a wonderful job you have done with everything. The marketing has been fantastic. We were also impressed with your communication skills and how you have kept us informed throughout the sales process. We knew that when you commit to something you take it on with 110 percent of your attention. Both of us have always been impressed with your professionalism. Thank you for your efforts in achieving such a good result.Darrell Garlick & Bill Andrew
We wish to acknowledge our appreciation for the huge effort you put in to selling our home. Your own personal efforts were way beyond normal expectations as we know you did so much extra for us and for this we are truly grateful. We hope we are able to send others we hear of in the housing market, in your direction.Muriel & Phil Harris
I recently sold a property enlisting the services of Barfoot & Thompson salespeople, Ann Mushet and Maria Lambert. During the process they operated with a high level of professionalism, efficiency and enthusiasm, achieving an outcome which far surpassed my expectations.Graeme Chatfield
Over the years, I have bought and sold many houses, but I have never experienced the likes of the salespeople Ann and Maria. They worked so hard dressing the unit inside and out and made it look like a "must buy." So much so, it was sold before the first open home. They deserve to be the salespeople who are held up as role models. I would recommend them to all my friends and acquaintances.Dee, Remuera
We were so lucky to have Ann and Maria as our salespeople to sell our much-loved home, and to find us our new one. They go above and beyond, always with the utmost professionalism. They really listen to their clients, have a wealth of knowledge, are realistic about the current market, and are honest, reliable, caring and passionate about real estate. We wouldn't sell or buy again through anyone else. Maria and Ann are a perfect team that delivers. Thank you for making the whole experience a great one.Jan and Andy, Greenlane
From the moment we instructed Ann and Maria to show us some properties in their portfolio, we knew we were in safe hands. From organising viewings to closing the deal, we knew exactly what was happening at every stage of the process. They always worked in a professional manner, but also offered a very personal touch - it felt the two ladies were on an exciting journey with us every step of the way. Thanks for helping us find our forever home Ann and Maria - you rock!Lloyd and Stuart
Both Ann Mushet and Maria Lambert gave exceptional service. They went far beyond our expectations and exceeded the service we have had with other companies/salespeople in the past. They were passionate about the sale of our home and it showed to prospective buyers. The pre-auction process and sale provided us with clear information and the whole experience was positive for us from start to finish.N & M Metzger, Royal Oak
We recently bought our fabulous new home with help from Ann Mushet and Maria Lambert. They were both incredibly helpful and efficient throughout the whole tender process, which was a little tricky to navigate. They helped us through, and we were delighted to secure the purchase. Both Anne and Maria were wonderful with liaising with the vendor about all the handover details. It was a lovely experience working with them and they were both so kind and excited for us moving into our new home. We are very happy.Jo and Mike, Epsom
Thanks very much for your efforts in selling our parent's property. From our perspective, the sales process was straightforward and well managed; achieved in the minimum time-frame and we are very happy with the outcome, especially in COVID times and with other units for sale in the complex. The team effort and professionalism from Barfoot & Thompson is really appreciated. We hope your purchaser enjoys the property as much as my parents did.LB - Remuera