‘’Bruce helped us sell and purchase our new home. Bruce has worked with our extended family over a number of years. He is knowledgeable, professional but above all had our best interests at heart throughout the process. We knew we could trust him. We can’t thank you enough Bruce for guiding us through.’’:)
Thanks again Bruce. You’re awesome.Lisa
We listed a family property with Bruce Donkin of Barfoot & Thompson Northcote office, and found him excellent to deal with in all aspects of the sale. It was in a Trust which required four Trustees involvement in the sale and required contact with each one of them individually on numerous occasions. Bruce was very helpful and went beyond the call of duty to see the sale through only weeks after it was listed in a period of slow market activity.
Apart from the listing we also needed assistance to urgently find a home for one of the family. The day we listed the family home with Bruce, he was able to find exactly the home that we required for our family member. He guided us through the purchase which made life very easy and always communicated back to us all if we needed questions answered.
I wouldn't hesitate in using Bruce again and thoroughly recommend him. His honesty, communication skills and energy made our sale and purchase worry free.
I write, most likely to tell you something you already know. Bruce Donkin recently sold, via auction, our property in Hillcrest. While the property sold for less than expected, this was no reﬂection of Bruce's abilities. In selling our home we found Bruce to be honest, reliable, cheerful and cautiously optimistic. During our association Bruce never overstated the market or led us to believe the market was hot and we would achieve an outstanding price. At auction Bruce's approach proved correct.
Consequently I write, not only to thank Bruce, but also to acknowledge and recommend his real estate expertise. Whatever the state of the market Bruce is an salesperson who we would totally recommend. In selling your home getting the right real estate salesperson is vitally important. Bruce's intuitive approach is both admirable and totally professional.
We totally recommend and acknowledge Bruce's professionalism.
"Our family has recently gone through the process of selling Mum and Dads family home.
Initially we discussed the sale of the property with several local Real Estate companies.
The discussion included:
Marketing Packages (On-line photos, Property Signage and Property Videos)
Open Home times
Agency fees and Commission ranges
Method of sale (Tender, Marketing with a price or Auction)
Property commparisions for Price ranges on the property being sold.
As our Mother was in Private care it was important to achieve a maximum price for the property.
After comparing the information presented by the various Real Estate agents we decided that Bruce Donkin (Barfoot and Thompson- Northcote)would best represent the family interests in achieving the best price for the property.
Bruce organised all the property documentation, advertising photos, marketing package,and Open home times. Feedback from Open Homes was presented in a timely manner along with potential buyers comments regarding the property. This whole process was managed, by Bruce, very effectively and with no fuss or panic.
The property sold at auction and the family was extremely happy with the result achieved through the efforts of Bruce and his team.
Bruce managed the complete sale process in a very professional and friendly manner. Any concerns or questions we had during the marketing campaign to sell the property were answered or dealt with promptley.
I would have no hesitation in recommending Bruce to any seller who wants to achieve a maximum outcome through a very professional approach to selling their property."
"I have both bought and sold properties through Bruce, and on every occasion, without exception, he has provided the absolute best service possible. Bruce takes the time to listen, understand, and only then recommend possible properties that may suit. He is a consummate professional who truly understands the importance of creating long-term, mutually beneficial relationships, and who always keeps his clients' needs and wants at the forefront of his mind. Bruce often 'goes the extra mile' to ensure the best fit possible in terms of buying and selling. The ultimate question to consider when recommending any service professional is 'Would you recommend them?' With Bruce the answer is an unequivocal yes - without hesitation, wholly and completely."Hannah Samuel
"We have worked with several real estate agencies over the years, either buying or selling much loved properties often under stressful circumstances. But this time we engaged Bruce Donkin and his daughter and business partner, Nikki, from Barfoot & Thompson's Northcote office - and we are extremely happy that we did. All agents talk about their professionalism and expertise. Bruce and Nikki didn't. They just talked about selling the house.... and then they went for it. The duo was nothing short of outstanding in the professional way they carried out their roles. They explained everything in detail and in writing so that we knew we were in very capable hands. Presentation at the open homes was immaculate (not just Nikki!) but in the way the brochures were displayed. We were honoured to be represented by them. From the first discussion we had, to the very last meeting, we were ever amazed at their attention to detail. It left us gasping on more than one occasion. We couldn't possible recommend anyone else. Thank you both Bruce and Nikki for cushioning us along."Sandra & Roy Williams
"Ian and I chose Bruce and Nikki Donkin as they were the agents for the property we had purchased and needed a quick marketing plan to get our house ready for sale. I was working overseas at the time and Bruce assisted in arranging building inspections on my behalf which was greatly appreciated and Nikki had our Sale Campaign ready to go upon my return from Australia.
Bruce and Nikki provided great feedback and communicated extremely well and efficiently. Although our house was on a 4 week Auction campaign, our house was SOLD in two weeks from the sign going up and we obtained a more desirable sale price.
Bruce and Nikki are a wonderful team and I would have no hesitation in recommending them to anyone who is looking at buying or selling a property."
"A big thank for working with us to sell our house in Birkdale. Your down-to-earth approach along with your 'father/daughter' combination offered a great balance, making the experience as stress free as possible. We found both of you very personable and organised, and although we weren't able to buy with you this time as well, we do appreciate the effort you put in with keeping us up to date with possible options and will definitely be recommending you to others. Thanks again for including Alexie too!"Jo & Jason
"Thank you Nikki and Bruce so much for all of your help and time over the past few weeks. Although we haven't bought from you this time, we just wanted to say how much we really appreciated your assistance, personal care and knowledge of the areas we were searching in. You kept in almost daily contact with us for weeks, never giving up looking, and we felt that that was going the extra mile. We would definitely recommend you to others, especially in the Northcote, Hillcrest, Birkenhead and Chatswood areas."Penny and Colin MacArthur, North Shore, Auckland
As I currently reside in Australia, the purchase of a property in New Zealand could be somewhat complicated. However, the entire experience of my dealings with Bruce and Nikki was a pleasure. Prior to the purchase they have been checking the available listings and keeping myself informed of potential properties. The properties they selected showed they obviously listened to what I wanted and were eager to help. Once we decided to bid on one at Auction, they were able to arrange telephone bidding and to set our expectations about what to expect. We greatly appreciated this as purchasing from Auction was a new experience for us, and somewhat anxiety provoking.
Overall, we appreciated Bruce and Nikki's highly organised and honest approach. As a carpenter, I appreciated Bruce's comprehensive knowledge of the area, and his no bullshit approach. Because of this, I felt that I could trust his opinion and follow his advice. Likewise, Nikki was excellent with organising what we needed and following up as required. We felt confident with their direction and, overall, the entire experience was pleasant. We are now currently recommending Bruce and Nikki to all of our friends for the purchase and sale of their future properties. Thank-you for such an enjoyable purchasing experience.
We would happily recommend Bruce and Nikki to anyone wishing to sell their home or purchase a new one. Being buyers ourselves we went about searching for our "dream home" and had quite a long list of prerequisites. Bruce and Nikki searched tirelessly for a home for us and maintained contact on a regular basis so we knew they were on the case. They had our best interests at heart - never deviating from our "dream home" wish-list and didn't try to push their own agenda like some agents we had prior dealings with. They found our new home with ease and within a day the deal was completed. We are now all settled in our "dream home" our little family couldn't be happier. We would unreservedly recommend Bruce and Nikki; their work ethic, honesty and integrity is refreshing.Rebecca and Stephen Knight.
After 14 years of living in and loving our home in Browns Bay, we felt the need to sell and move on and we gave the task of marketing our property to Bruce and Nikki and of course behind them the Barfoot team.
Bruce and Nikki were informative, fun and friendly and we enjoyed what can be a stress-filled time. We were kept well informed after open homes and our house sold on Auction day and we thank you guys heaps.
After asking Bruce and Nikki to sell my property they met with family members and me to discuss the process. Open homes were organised and efficient and I received immediate feedback. The sales agreement was prepared with the same attention to detail such as, checking that my new apartment would be ready by settlement date.
Throughout the sale Bruce and Nikki were most professional and caring, this interspersed with liberal doses of humour. Friends have commented on what they saw as the exceptional treatment I received when selling my home.
Bruce and Nikki really do live up to their motto of 'Our family working for your family.'
I commend them to you.