Carol is well known on the North Shore having been a Property Manager at Birkenhead Branch for 30 years and before that a short time at the Browns Bay Branch, Carol was born and bred in the East Coast Bays. Over the years Carol has had clients that were once tenants and then moved on to become landlords, knowing how they were treated when they were tenants now wanting their property managed the same way knowing their property would be in safe hands. Carol has a wealth of knowledge in Property Management and Tenancy Law, knows how important communication and the ability to listen to both landlord and tenant and has a lot of referral business. Carol is firm but fair in dealing with any tenancy related issues, hands on when it comes to any tenants arrears and committed to the management of your property. Carol takes care in selecting the right tenant for your valuable investment and checks references ensuring they are genuine. Her long term experience has proved invaluable in making the right decisions, many have been long term managements which is a reference in itself.
Please contact Carol if you have a property you would like managed from Birkenhead to Torbay and surrounding areas.
"We would like to take this opportunity to reiterate to you personally and to your wider team, that we have always enjoyed the highest level of professionalism and service. It has honestly been a worry-free business for us, knowing that our very valuable assets have been under your management. Your guidance and personal attention has always been of the very highest calibre."
Kindest regardsWayne and Diane Moore
This is property management done right. I had my apartment inspection today, something that I've had to delay twice because my apartment was a mess. The travelling to and from NSN caring for Dad just didn't leave any time in my life to clean!
Barfoot & Thompson Birkenhead have accommodated my requests to delay without hesitation. Kylie and Carol have just taken it in their stride even though I've cancelled at the last minute.
I've managed to get my act together enough to have my inspection today, and I've just walked into my apartment to flowers and a lovely note from Carol. I have never had this from ANY other agency or landlord in my 30-odd year history of renting, and it's left me really emotional, but in a good way.
This team actually care about people, not profits. They are humane in their approach to tenant management and I'm just blown away.
Guys, if you live in Auckland and are renting/a landlord/selling/buying, please make Barfoot & Thompson Birkenhead your first stop.
Thank you so much for your care.
"Thank you so much for all your work looking after our properties over the years. We have appreciated your help, advice and commitment to making our job of owning them so much easier. We have known you for a long time and will miss the contact with you. Thanks again,Lesley and Graeme
"I've always found Birkenhead Rentals Team very friendly and approachable people to work with. After dealing with other firms, I'm totally at ease with Carol's Team knowing that they have my best interests at heart giving me peace of mind and I tell others about this."P. Fraser
"The rental team do an excellent job. They are friendly over the phone and always willing to help out. I know Carol has always been accessible to both my wife and I."W. Southern
"Once again thanks for all your help in the past with Rangatira Road. We have always been impressed with the tenants you found for us and the way the property was managed."R. Smith
"Thank you for conducting the inspection. We are thrilled with how everything is going - and how Property Management via Barfoot & Thompson has been an excellent move for us. I have been singing your praises to all my friends."N. Dobbyn
"They are a very good team and working hard to satisfy both the landlord and the tenant."F. Sarah
"Again we really appreciate all the time and effort you have had to put in. In my opinion it has gone beyond the fees we are paying Barfoot & Thompson."K. Hall
"Firstly big thanks for all your efforts, it really is very much appreciated. The service you provide is unquestionable, and if there is any service awards to be won that requires clients to nominate, please do let us know, as you would definitely get a nomination from myself and Darren."Darren