Top Salesperson, Pukekohe Branch, to end March 2020
#8 Individual Salesperson, Company-wide, 2018
#3 Sales Team, South Auckland Region, 6 months ending September 2020
#7 Sales Team Overall, to end March 2020
#1 Sales Team, South Auckland Region, to end March 2020
#4 Sales Team, South Auckland Region, 6 months ending September 2019
#2 Sales Team, South Auckland Region, 6 months ending September 2018
#2 Sales Team, South Auckland Region, to end March 2018
#2 Sales Team, South Auckland Region, 6 months ending September 2017
Since joining Barfoot & Thompson in 2009 Diana has sold millions of dollars worth of real estate within Pukekohe and the greater Franklin district and been recognized with multiple awards for her outstanding sales results and one of the Top Residential Agents. However what means more to Diana than receiving company accolades is the immense satisfaction she gains from helping her clients sell their most significant financial asset and find the home of their dreams.
Diana's passion for helping people achieve their property goals is evident on first meeting. Her enthusiasm and infectious, cheerful demeanour belie a tenaciousness and fierce determination to achieve the absolute best results for her clients. You only have to read through Diana's long list of glowing testimonials to see how highly both buyers and sellers regard her. Nothing is too much trouble for Diana and you will find her helpful, hardworking, honest, reliable and accommodating in all situations, no matter how challenging.
Born and raised in Pukekohe, Diana was one of 14 children so it's safe to say she appreciates the true meaning of teamwork, negotiation, and communication. She is married with three adult children and three grandchildren and enjoys spending quality time with her family. Diana values working for a family owned and run company that has been a trusted part of the Auckland scene for almost a century and feels blessed to be in a career that enables her to help people fulfil their real estate goals in the area she is proud to call home. To Diana, helping people move is truly a privilege.
My Dynamic Diva Team includes associates Lauren Geayley and Tania Colville. We work together as a team to get results for YOU.
If you are looking for an experienced, hard-working, honest and energetic real estate professional with proven results, call Diana for an obligation free chat. She and her team look forward to meeting you.
"We can't thank Diana and her team enough for their hard work and dedication to selling our property during Lockdown. We had a tight deadline to sell during a really challenging time for everyone, but Diana's cool, calm and professional attitude got us through and we ended up with a better result than we had ever hoped for. We're so thankful to have met a truly genuine and caring salesperson who worked for our family tirelessly and got us the results. We would highly recommend Diana to any of our family and friends looking for a successful, reliable and trustworthy salesperson. Thank you!"Kelly & Zac Berridge
“Diana recently found a purchaser for our property. She kept us well informed throughout and made the whole process simple. If you are looking for someone that will work hard to get results and keep you in the loop, Diana will certainly do that for you.”Hayley Beaumont
I recently purchased a property through Dianna at Barfoot & Thompson. She made the whole process so easy. She moved her appointments around to fit my schedule, she made the purchase so simple that I was going to buy unseen, but if she was right, I viewed the property and put the offer in that day and unconditional within two days.
Thank you again .Paul
What a wild ride its been with Diana and her team. Having Auckland go into a further COVID Lockdown a week after going to market would rattle most. Diana and her team were amazing to deal with right from the first call; friendly, professional and calm. She kept us informed, managed our expectations and approached our house sale with unshakable faith and a work ethic I’ve never seen before. I’d highly recommend her and her team should you be looking to sell – I’ve already recommended her to my parents!
The dust has settled and I am finally getting a moment to relax and enjoy my new home. I truly love it! I just wanted to say a big thank you to you and your team for all the help and support you gave to sell my property and ensure I was able to purchase a new dream home. It can be a very stressful time and the ability you had to go the extra mile really helped make the process manageable. Go Team Cussen!
Thank you also for the gorgeous welcome present. I hope to see you up at the Butcher's Cafe or Village some time soon.
Many thanksJeanine Bencetti
A great team of people working together, who try and get the best result for the vendors and buyers.Joshua Charles Heath
Diana Cussen, our salesperson, was brilliant. Kept us up-to-date with feedback on property and where the market was sitting. Diana was very confident and we moved forward positively. Thank you Diana.Jeffery John Barber
Diana Cussen’s team was amazing with up-to-date information every step of the way.Harold Elliot Chapman
Thank you Team Cussen. We engaged Diana Cussen to sell the property of my late father just before lockdown. The team worked tirelessly through this period, with virtual open homes and weekly updates to let us know what was going on. Just after lockdown ended we received an offer for full asking price. Great quick service, would recommend them to anyone who is thinking of selling. Thank you to all the team, Diana, Tania, Lauren, Aiko and Eleanor.Janice Partington
Diana and her team were brilliant to work with during the sale of our home. Diana was efficient and always professional throughout the whole process. She worked hard and pulled strings to get photography of our house done on the last day before Lockdown to enable us to have our house live online during the level 4 Lockdown. At all times she communicated well, was happy and was very accommodating and fitted in with our busy schedule with kids.
We would have no problem recommending Diana and her teamMike & Georgina - Aufidius Place
Thank you for everything! Just wanted to email you to let you know how much we appreciated your knowledge, regular updates, and in-depth understanding of the property market when we recently sold with you. Your unflappable and positive nature was priceless and your strategy for getting our home sold at the right price was fantastic. If you ever need anyone to provide a reference for your professionalism and expertise we would be more than happy to be contacted. A big and heartfelt thank you Di, you were brilliant!!Annie and Dennis
I would like to say a big thank you to Diana Cussen for the quick action organising the staging, cleaning, house wash and marketing within a week of listing and creating a chance for people to view the house a week before the lockdown.
I'd also like to thank Rick Hale and Chris Hirini for the great effort to make the sale happen during the lockdown. It has now become unconditional.
Without all of your help this wouldn't have happened. If I'm ever buying and selling in the Pukekohe area again, I will definitely come to this team again.
Kind RegardsTing Ting
We were stoked with the high level of service and response that we got from Diana and her team. We found the whole process of selling our property well-managed and clearly explained. Nothing was a hassle and everything was done promptly and we got a higher price than expected due to Diana's advice and knowledge on how to present the property. We are really happy to recommend Diana Cussen.Roger Sarah
A huge thank you to yourself and your team. A job well done by any measure. I for one am mighty glad I put my faith in your ability to find and bring along the best buyers on the day! And for the wonderful result which we got, $692,000, 22 bids by two buyers. What an achievement! So glad I didn’t take for gospel the website valuations of TradeMe Property $580,000 and Homes.co.nz $605,000 as my guide for the real market value. I think this result backs up my belief that their figures are either way out-of-date or more likely deliberately slewed to try and hold back the real market price.
We will catch up some time to celebrate…
“Diana and Eleanor at Barfoot & Thompson Pukekohe branch, have been absolutely amazing with helping us sell our property and buy our dream home. The process was made easier and knowing that everything was taken care of by them, gave us a real sense of confidence and assurance. We would recommend Team Cussen to anyone wanting to buy or sell. We’ll definitely go back to them if ever we need to buy and sell again in future.
Thank you, we appreciate all the hard work you’ve both done for us. It’s been an absolute pleasure working with you!”
Thanks,Simone and Rob
Diana Cussen and her team have your best interests at heart. They work to a high level of professionalism that shows regardless of what setbacks come their way. They address issues and move on wanting to get top results.
Thank you, Diana Cussen, for your professional and personal approach to the sale of our home. We have an excellent result, selling for full market price at Auction, in just three weeks. Diana was always a pleasure to deal with, making the whole process straightforward and uncomplicated for us. Much appreciated.Rachelle & Wayne Cresswell
"We were impressed with Diana's friendly and professional manner from when we first met her for a market appraisal of our house. When we decided to go ahead and sell, she seemed the logical choice of agent. As first time sellers we were nervous at the thought of the auction process but Diana reassured us that she would take care of the 'scary bits' and we put our trust in her expertise that this was the best way to sell our property. She was right, other than a few nerves on the day of the auction, the process was almost stress-free - we weren't waiting for offers to come in and we knew the day that our house was going to sell (which it did!). Diana personally attended all of our open homes and kept in regular contact and we really felt that she was working for us as the vendor to achieve the best possible outcome."
Thanks again for all your efforts,
As Property Manager of a group portfolio I recently instructed Diana Cussen of Barfoot & Thompson, Pukekohe Branch to list a residential property and sell it on our behalf. I knew the property had its challenges, and I also knew I would be an absentee "vendor" and required an agent I could trust. Diana worked tirelessly and kept me informed as and when developments evolved. It is great to do business with a Real Estate Agent knowing full well our best interests were paramount. I would totally recommend Diana Cussen as a trusted Listing AgentJohn Campbell
We recently had the privilege of using Diana Cussen from Barfoot and Thompson, Pukekohe, to sell our home. Diana was an absolute pleasure to deal with. She won us over with her calm, unflappable manner. We needed someone who we could have complete confidence in and someone with the knowledge and experience in the real estate industry that Diana has. From the moment she came to do an appraisal we felt we were in capable hands, and her likeable manner made us feel like we had known her for years. She made what can be a very stressful time a piece of cake. We decided to go with an auction process which we have never had the confidence to do before. It was the perfect option as we had an offer on our property the day after we went live!
We have no hesitation in highly recommending Diana Cussen to anyone thinking of selling their home.
"When I decided to sell, I immediately thought of Diana, as I had worked with her several times in the past. I was hoping for a quick sale of my property, and I knew that Diana would be the perfect person to market it for me because of her experience and knowledge of the area. I wasn't disappointed, my home was sold in a couple of weeks, and I was so happy with the support and help that I received from Team Cussen, especially Diana as she went over and above for me to get the result I wanted. I also want to give a special thanks to Rachel, Diana's PA, for the help and guidance she gave me in making sure that all the marketing photos were as good as they could be, and the care and consideration she gave to my little dog.
Thank you Team Cussen, I would happily recommend you to everyone thinking of selling."
Two months ago I met Diana Cussen when I invited her to my home as I was intending to put it on the market. I found Diana a very nice and friendly lady arriving with a lovely gift and beautiful flowers arrived a week later. Diana and her team arranged the sale of my home bringing a steady flow of people to view. Four weeks later my home sold at Auction and once again Diana was very generous putting on some very nice wine and a food platter.
I would definitely use Diana and her team again.
We recently sold our home using Team Cussen. Diana, Antony and Lauren were extremely helpful and encouraging, helping us through a problem we had prior to listing our home on the market. This friendliness continued over the 25 days it took to sell, at Pre Auction. We have no hesitation recommending this team particularly, and Barfoot and Thompson generally, to anyone wanting to sell their home.Marion and Richard
"Diana Cussen, Pukekohe branch & her team were committed, so professional & I would definitely go through Diana again."C Vincent
We found Diana brilliant, she listened to what we were looking for when we were buying, which ensured we used her again when selling. Her approach is open, and honest and she matches clients with property which is fantastic. We would definitely use her again and have and would pass on her details to anyone that asked for a fabulous agent. Comment Brilliant, we indicated we were looking to sell and Diana found us a buyer so quickly. We are extremely pleased with her whole approach, the sale was quick and effortless - she knows her client base and knows the area very well. Awesome all round.Andrew & Bronwyn
A Dash of Magic - A Dollop of Brilliance - That's Diana Cussen!!!
In search of finding our forever New Zealand home, we had invaluable guidance, advice and support from Diana. She is a lovely lady, who is able to be a professional, sincere and genuine person. We can't thank her enough for her time and patience. She has an amazing smile and a warm personality, who literally walked us through many lovely houses until we found our home. Thank you.
Over the past 6 weeks we have sold our most valuable possession, our home. Team Barfoot & Thompson were for us the obvious choice to market our property. Our faith in them, their knowledge and their experience, our home was "on and gone" very quickly.
Although Team Barfoot & Thompson work closely together and pool their talents, it was Diana Cussen who located and guided the purchaser through the whole process.
Diana's assistance has been invaluable, selling and buying is "no walk in the park", we wanted and needed a true professional to assist us and she was Diana Cussen.
"Hi Di, thank you again for all your help in selling our house yesterday....it has been a real pleasure meeting you... and working with you in the last few months. Right from the start you have kept us in the loop and communicated well, kept us up to date with what is happening with our property on a weekly basis. We are very excited about our final result... thanks to you for everything. We will certainly be recommending Barfoot & Thompson and especially yourself in the Pukekohe area if we know or hear of anyone that needs help in buying or selling a property."
Awe...and thank you for the bottle of Moet as well!!!
"Di is a hard working straight forward and honest, she has an infectious cheerful demeanour no matter how difficult the negotiation might be. I trust her advice when reaching a decision to sell or buy."Neil Wolfgram
"We could not have asked for more. Dianna Cussen, as our real estate agent, was just the best.
She drove us around without reserve showing us property when we didn't really know whether we were looking for a section or a house. The lovely natured lady, who we took to immediately, did eventually, find what we really wanted and instigated the sale. Tenacious is a word that could describe her. We are now, excitedly, looking at building a brand new home.
Thank you Di. Your efforts were tremendous and really appreciated. You will always have an open invitation to our house - once it is completed. Best wishes Di."
"Dear Diana Cussen and Team at Barfoot & Thompson, Pukekohe,
Thank-you ever so much for all your help in doing a great job as sales agent for our home! Every detail was taken care of and the process was a simple one and combined with your absolute positive and friendly professionalism we would gladly recommend Diana Cussen and her team at Barfoot & Thompson as First Choice Sales Agents!"
"I have bought and sold many properties BUT Diana would have to be the most professional, caring and efficient real estate agent I have ever dealt with. The phrase "going the extra mile" has a whole new meaning with Diana. Nothing is any trouble, no matter how busy she is, nothing ever phases her and NOTHING IS IMPOSSIBLE! Diana is so positive and this reflects in her marketing, personal contact with us and those interested in buying our property. SHE IS A STAR!!!"Auriol & Roy Rooke
"Diana Cussen listed our property in July 2009 and with her friendly professional attitude everything went according to our expectations with a very good marking plan implemented. Diana kept us informed of who had looked at our property and did a weekend of open homes which were very successful. Diana phoned all those who came through the house and brought several prospective buyers back to view the property for a second time. The property sold within two weeks of being listed and altogether it was an exceptional experience and we would like to thank Diana for her dedication and hard work. It definately was a good move on our part to choose Diana as our agent."Jan & Nev
"My wife and I dealt with Diana Cussen whom we found to be one of the better realtors we have dealt with over the years, if not the best. Diana is very professional with outstanding people skills and a very likeable nature, which puts her a cut above the rest. I would have no problem in recommending Diana Cussen to my family, friends and business associates and would not hesitate to use her and Barfoot & Thompson's services again."Grant & Jo Thurgood
"We recently purchased a property through Diana Cussen. From our initial contact Di was extremely helpful, enthusiastic, never pushy and welcomed our four young children on the 'journey' - Di managed our kids with ease and they adored her! Di made it her mission to help find our young family the perfect home and was at all times considerate of our preferences and the qualities we wanted in a home. From first contact to settlement we were completely satisfied. We were being well looked after by Di, she went miles beyond our expectations! Having bought several homes over the years, we would confidently recommend Di as one of the best agents we had worked with - professional with a strong work ethic and most important of all - integrity plus! Our sincere thanks to Di!"Grant & Lisa Robertson
"Diana Cussen & Rick Hale were fantastic agents to work with when we were selling and buying our house. They were constantly aware of our families needs, and wants and there was no pressure to be quick about purchasing a home. When we finally found our dream home, they did everything they could to help us secure it. We were extremely happy with the fantastic outcome that we received! We would highly recommend them to our friends & family, or anyone looking to buy and sell. We would defiantly deal with Diana and Rick again in the future.
Thanks for the friendly fantastic service that you gave to us both."
"I have used Barfoot & Thompson Pukekohe for all my real estate needs in Pukekohe for a number of years. As this was the first time I have sold via the Tender process it was great to have agents who made the process as easy as possible. I have been most impressed with Diana & Rick's dedication and felt they took full ownership of the listing which is what I needed. I never had to prompt them for feedback after open home viewing's and they gave me good advice in terms of the marketing and my situation with the tenants who were occupying the home. They are very professional in all their dealings with me and were more than happy to spend the time to show me other properties. They made things as easy and stress free as possible.
We would defiantly recommend Diana & Rick to anyone who is looking for agents who are able to provide results."
"I entrusted Diana & Rick with the sale of my property in Pukekohe in April 2010. From our first meeting I felt in total control. They suggested a comprehensive marketing plan which I went with, that cemented our successful result. They listened to my needs and we all knew what we were doing. From signing the listing, to the contract becoming unconditional I was kept totally informed. These guys think outside the box. Their determination to get the job done using good old fashioned ethics, flair, & hard work is what makes them so good at what they do. For a dynamic team with exceptional service that creates great results call Di & Rick."W. O'Brien
Diana & Rick have been very supportive during the sale of my home at 16F Barnaby Rd and never failed to keep me up to date with any moments regarding the property. Not all sales are straight forward, some are a bit messy, but I can put my hand on my heart and say the understanding and compassion shown during a difficult sale was very important to me but always in a professional and up most manner, keeping private my personal situation at all times. Also during the time my home was for sale I relocated, the distance never seem to alter the the teams enthusiasm at all.
So Di and Rick may you sell lots and lots of house's!!!! as I know your Service!!!!