During 2020, my mother passed away and I was faced with the daunting task of selling the house I grew up in. I was talking to a friend of my mother's who had moved out of Whangarei and she recommended Dot to me. I left a message on Facebook and Dot got in touch with me very promptly. This, as you can imagine, was a very emotional time for me and it couldn't have turned out any better. My first impressions, wow, someone who has put me at ease in just a few sentences. Her manner and friendliness suddenly brought a calm to my chaos.

After our initial meeting, Dot was able to help me in so many different ways. I was in Auckland and Dot was in Whangarei so a lot of our communications were carried out remotely. The contacts were regular and at no time did I feel like I was out of the loop. She was not just my salesperson but my lifesaver as well. Through her contacts | was able to get Mum's house cleaned out, staged, auctioned and sold with ease. With every niggle or question I had, Dot was there to put out the fire and solve the problems with me. Dot sold Mum's house like it was her own, showing respect and professionalism above and beyond expectations. I can't recommend her strongly enough especially if your house is dear to your heart.

Thanks Dot, you are my #1 Salesperson.

"A note to express our gratification to you for the purchase of our bach. Your professional and friendly manner made for a simple stress-free process. We appreciated the open communication you offered which was very helpful. You have made the transaction a pleasure and we have enjoyed working with you. Thanks for being there for us and especially for going the extra mile."

If you are looking for a real estate salesperson to sell your property, look no further. Dot Ngatai from Barfoot & Thompson listed our property in McLeod Bay. No nonsense, honest professional approach, and property sold within five days...

Dot is easy to work with, goes the extra mile and we would highly recommend her and her team. Thanks again Dot.

Regards

I recently used Barfoot & Thompson to sell my property and Dot was my salesperson. From the beginning I found Dot very down-to-earth and friendly with great communication. Every update and offer she brought to me she made sure I understood the process and listened to my responses without judgement. After multiple offers being talked through and having agreed on one, the Lockdown happened. Again Dot was great with communication and once able, ensured the sale went through as quickly as possible. Thanks Dot, your efforts were really appreciated.

"We would like to say what a pleasure it was to have Dot Ngatai from Barfoot & Thompson as our salesperson. My wife and I were looking for a house in the Kamo area, so we contacted Dot and explained what we required and the price guide. The way we were treated was amazing, this lovely lady found us exactly what we wanted, explained everything to us, did not put us under undue pressure and guided us through the purchase process to reach a very happy conclusion for us and the owner.

Dot has a great sense of humour, was competent, efficient and very helpful throughout the whole process. Thank you, the one and only Dot Ngatai."

We are very pleased to provide this testimonial for Dot and Lorraine. From the very first contact with these lovely girls we were blown away by the way they balanced professionalism with down to earth genuine caring. We feel very blessed to have made friends for life. They guided us through the process effortlessly and were very patient with my 88 year old mum. We have no qualms in recommending these girls and have done so already.
A huge thank you to them for a super quick sale (two weeks). We wish these girls all the best success in business and life.

We recently sold our home through Barfoot & Thompson - Dot Ngatai and Lorraine Ward. We found both Dot and Lorraine friendly, professional, honest and very knowledgeable. We were kept informed throughout the whole process of the sale. We would totally recommend Dot and Lorraine and if the opportunity arose we would use them again.
Kind regards

After successfully selling our property through Lorraine and Dot we thought it would be easy to find something that we liked and could afford. We entered a fierce and competitive market that exhausted our time, patience and even trust in the odd solicitor or agent, leaving us with no choice but to rent, bide our time and watch property prices increase. Disheartening though it may be, we had to remain open to the possibility that something could come along that was right. Lorraine and Dot kept in contact and were always supportive. I really did not think they'd find something so perfect, that ticks all the boxes and within our reach. Me and the family are overjoyed with the new place and can't wait to move in. I can safely say with good conscience that if you work with Lorraine and Dot buying or selling your home or property that good things will happen.
Thank you both so much!!

This is the third house that Barfoot & Thompson have sold for us and the agents just keep getting better. Lorraine and Dot have been wonderful agents. They were extremely patient as it took so long for us to find our next home. They've dropped by for chats and gave us some very useful advice for preparing our home for sale. They arranged for some fantastic photography that has made it possible for us to get a great price and an amazingly quick sale. We feel as if our friends have sold the house as we've gotten to know them so well. If you need an agent, we highly recommend Lorraine and Dot.

To Dot Ngatai and Lorraine Ward. A big thank you to you both for your enthusiastic,caring and professional approach that made the selling process a pleasant and stress free experience. Great result well done.
Cheers.

After the successful sales of my Mothers properties at Whangarei Heads, we had no hesitation to enlist Dot and Lorraine for the marketing of our property at Pataua North. Once again we were highly satisfied with their professionalism and could not fault their selling ability, we had an offer on our property after the 2nd open Home and before it was even advertised in the local property guide! The girls make a great team, their bubbly personalities are contagious and their work ethics cannot be faulted. Dot and Lorraine are a real credit to Barfoot & Thompson, they care about their Vendor and Purchaser alike - after dealings with other Real Estate agents in the past, this is a rarity! Nothing is too hard or a problem, the girls go out of their way to make the Sales process a breeze and both parties happy with the result!!

We were very pleased with the way Dot and Lorraine from Barfoot & Thompson conducted the Marketing and Promotion of our late Mothers two properties at Whangarei Heads. We felt their professionalism and their knowledge of the area and current market contributed to the quick sale of both properties. It was fantastic to receive feedback after every viewing and open home. We are very happy to recommend their services!!!

Over the past 50 odd years we have both bought and sold many houses, and will mark the sale of 43 Church Street by Dot and Lorraine as easily the best experience we have ever had with real estate agents.
Right from the beginning we were given absolute clarity on what was going to happen.
They quickly found a suitable rental property for our tenant, and the property was expertly staged and marketing underway within three weeks.
Three weeks later we had an unconditional sale, and the energy and continuous feedback from these two dynamos was first class.
Kate and I have no hesitation in highly recommending Dot and Lorraine to any prospective buyer or seller.

Dear Dot & Lorraine,
Just want to say thanks for the wonderful service you provided in the sale of our property.
You both carry a positive proactive demeanour, with the added quality of doing what you say you will do.
Great advice given when needed and the house staging was excellent.
All in all a fantastic job, with the proof of the job being, you got above the price we had desired.
Thanks and lets do it again

We would fully recommend Dot Ngatai as a preferred real estate agent when selling a property. Right from the first moment we approached Dot she responded immediately and provided us with excellent information and advice as to the best method of marketing the property.Dot kept us fully informed of all that was happening during the marketing and auction process, with detailed feedback and her judgement of the likely sale price was very accurate.
It was a pleasure to work with Dot. She is a warm, empathetic person who made a potentially stressful process a very positive experience.

"We would have no hesitation in recommending Dot as our real estate agent. She guided us through the process of selling our house with courtesy and good humour. As we had an existing business at the property this had to be accommodated as well, all making extra work for her. We were kept well informed throughout the process and matters were dealt with promptly."
Many Thanks Dot.

We have recently sold our beachside property through Dot Ngatai at Barfoot & Thompson.
We could not have asked for better service. Dot was extremely helpful throughout the whole process of the transaction. We were kept up to date and fully informed and given excellent advice and guidance. Dot's bright, cheerful and competent nature made the whole process easy for us.
We would, without hesitation recommend Dot to anyone who is buying or selling a property.

Dot has sold two properties for us in the last six months. Dot was very professional at her job, always kept us informed and such a lovely lady. We would highly recommend her to sell your property.

We absolutely love our new home, and can not wait to permanently move up. We appreciate all the hard work you did to assist us in securing this property. Logistics did not make your job easy. Vendors down South, us in Auckland and you up in Northland, ensured plenty of emails were going to be exchanged, and you were always happy to contact them to answer any questions, that was so much appreciated. Many thanks for always being available for our numerous viewings, phone calls and emails. Your assistance to help us secure this awesome home, has been epic, we would be happy to recommend you to anyone who is looking to sell or buy.
Many thanks again Dot

Greg and I would like to thank you so much for the excellent job that you have done for us. You have conducted the sale of our home in a very professional manner and gone to great lengths to support us throughout the entire time. Thank you for keeping us updated with feedback from the internet listing and from your clients. We also enjoyed your positive attitude and appreciated your hard work.
Well done and congratulations on your successful sale.

Thank you for doing a great job selling our property in such a short time. We really appreciate your efforts and would recommend you to anybody we know wanting to sell.

Our agent Dot, did an excellent job.
As we were buying from Auckland she went out of her way to accommodate our viewing times, doing the pre settlement inspection on our behalf, 24/7 communication and popping around once we arrived to personally pay a visit and deliver our unexpected gift as well as a beautiful bouquet. If/when we decide to purchase again we will definitely use her as our agent due to past experience and the best way of advertising is by word of mouth which we have and will continue to do. Thanking you for your expertise and hospitality, keep it up.

Thank you Dot for making the sale of our house so easy and stress free. An absolute pleasure to deal with you. We have confidently recommended you to friends and neighbours. Many thanks.

"We engaged Dot to help us find a suitable property in a busy market in Whangarei, Dot was friendly & professional in all aspects of our association, all the questions were answered all problems were solved, nothing was to much trouble for her,we would highly recommend Dot Ngatai to potential buyers & sellers alike."

"Dot Ngatai was entrusted by us for the sale of our property at the end of 2015.
After an excellent response on the short marketing period of 3 weeks she sold the property at auction for the desired price.
We found Dot to be polite, pleasant, trustworthy, honest and not least a very hard worker, who never gave up to find a buyer. The marketing and photography of the property was very professional, and many people expressed positive views about it, and it helped the fast sales process.
We would unreservedly recommend Dot Ngatai to anyone wanting to sell or buy property.

"We would like to thank Dot for the excellent assistance she provided us in the purchase of our new home. Dot was always willing to meet any request we had and ensured all our questions were answered promptly. She provided excellent communications between all parties involved and made the purchasing process a very easy experience. Thank you Dot for providing a wonderful service."

"From the first day we met, Dot has been positive, helpful and a very good communicator, keeping in touch as and when necessary, and following up with all her sales leads. The advertising material that she personally oversaw was of the highest quality, and was one of many reasons she has been successful. I would highly recommend her".