My name is Jennifer Schofield and in November 2018 my husband and I listed our house in Esperance Road with Helen McVicar. When we made the decision to sell we did not hesitate to contact Helen because of her dedication, professionalism and demeanour in two previous house sales for our family. She is honest, dependable and incredibly hard-working. When the offer was put on the table (less than one week!) she gave us excellent advice and considered our best interests. Her knowledge with regard to sales in the area and her well-rounded experience was greatly appreciated.
While these are superb qualities which are important, Helen exceeds expectations in that she has the ability gauge her customer's emotional journeys. An example of this was the compassion and care taken with my elderly mother who was selling a home with which she had an attachment to. Helen was able to ease the journey and come out with a generous result. It is a special person who can read a situation and find a comfortable, working balance where each person feels that they are fortunate to be involved in the transaction... 'the win-win' scenario! What more can we say, Helen will remain in our books and we'll see her again.
Helen's excellent communication skills, timeliness and reporting are exemplary. She delivered a personalised calendar with upcoming events as they were to unfold for our situation, and, after each showing of the house we received a detailed report.
She is one of the best people we have dealt with.
Thank you to Helen. She is an asset to your company.
RegardsJennifer (Tims) and Ian Scholfield
Helen McVicar with her extensive experience in the real estate industry was a pleasure to deal with. Selling a family home after 32 years proved a very stressful exercise. Helen was attentive to detail and under her trusted guidance, I was buying bar stools, shifting furniture and clearing the section for unobstructed property views.
Communication is crucial and she left me beautiful notes, phone messages and emails. We also had follow up meetings after open homes. I was comforted by her quiet force, working behind the scenes and getting things done.
I wish Helen all the best in the future and I am so happy that the auction ended in a mutually satisfying result.
I would not hesitate to recommend Helen to any prospective house seller.Grahame Yonge May 2018
From Warren & I, thank you so much for such a lovely surprise, a beautiful basket of yummies and the silver box of tasty biscuits.
I would like to add that it was a pleasure working with you - nothing was difficult during the lead up time to settlement also smoothly dealt with on the day.
Thank you again for all you did for us
SincerelyBarbara and Warren Templeton
Helen became very supportive during a difficult time. She made the whole process less stressful and the auction process very exciting! Being taken to the auction rooms and meeting Murray beforehand was really good. She was always on time and did what she said she would which I find rare these days. Being over 65 it was a change to be treated as if I had a brain! Thank you, Helen!Patricia Dixon
Thank you very much for all the complimentary gifts sent our way (the Auck Street Directory, the Herald Subscription and of course a most beautiful bouquet of flowers). It was incredibly kind and thoughtful.
We did not hesitate to sign up the services of Helen. We have known her since 1996 aside from liking her very much we have always valued her calm and no fuss approach. We have bought 2 houses through her so it was time that we got her to sell something as well.
Our first open homes this weekend, I understand went well. Time will tell.Sue and Gerard Kelly
We approached Helen McVicar back in December 2009, to discuss with her our plan to go to the market on February 2010.
Helen exceeded our expectations with her wonderful advice and encouragement for the months ahead, as we had been in our home for just on eighteen years, it was not going to be easy. This was going to be a major job for us over the holidays to get the house in order before the first open day.
Helen arrived back from her holidays, ready with the proposal and we felt reassured we were heading in the right direction. The whole process of open homes and having people visit at odd times was made very easy by Helen's professionalism. Before we knew it, it was auction day and the property sold under the hammer.
This was all completed because of Helen's dedication to us throughout the whole process, we felt at all times well informed, right up to settlement date, which was a very smooth change over.
We would highly recommend Helen McVicar to nay property seller or buyer in the area.
We wish Helen all the very best and we know who to call when nest purchasing or selling another property.Mark and Karen Paterson
Earlier this year we decided to sell our property in Tarawera Tce, St Heliers. Choosing Helen was easy as she already had a good reputation and she proved to be an excellent choice.
Helen promptly visited and supplied us with all the information we needed to make an informed choice to the method of sale. Her honest appraisal and helpfulness throughout made the whole process a really pleasant experience. The feedback after open homes and the calm approach that Helen has to all her dealings with people and the formalities at the auction process makes her a good choice for anyone selling a property.
A positive cheerful attitude was what we wanted and she surely supplied that!
We have already recommended her to several people and will continue to do so. It is nice to see somebody giving 'their all' in their work.R and I McDermond
I have known Helen McVicar through Barfoot & Thompson since 1999. At the time I was looking for a home in St Heliers. Through her I found a home which suited me and was able to buy it. Helen then helped me sell the home I was living in.
Also 10 happy years later there, my requirements changed and I needed to find somewhere more suitable. Helen showed me a number of places but they were not quite what I wanted. Finally we looked at a place which was quite suitable and I was able to buy it at auction. Then of course I needed to sell my own place. Helen did the marketing of that house and sold it within 2 days from advertisement - a record I should think.
In all the time I have known her, Helen has been helpful and enthusiastic. I would certainly go back to her again if needed. Rosemary H J Eagles