Top Salesperson, Glendene Branch, 6 months ending September 2018
#1 Salesperson, Glendene Branch, to end March 2018
#1 Salesperson, Glendene Branch, 6 months ending September 2017
#5 Sales Partnership, West Auckland Region, to end March 2018
#5 Sales Partnership, West Auckland Region, 6 months ending September 2017
Ivy and Tom are fluent (speak, read and write) in six languages - Cantonese, Mandarin, Hokkian/Fujian, Malay, Indonesia and English, meaning they are well-equipped to cater to the multi-cultural community with sensitivity and ease. :
Ivy and Tom keep continuing their success story as one of the best real estate sales teams in New Zealand. Bringing a fresh, passionate and high-energy approach to real estate sales in New Zealand.
Ivy and Tom's strength comes from a background of running their own businesses since 1995 in both New Zealand and Malaysia - demonstrating their sales, marketing and customer services skills, giving them the winning edge when selling real estate.
Ivy and Tom's role is to simplify the selling process by providing clients with exceptional service, market knowledge and experience, so they can confidentially make the most informed decision. Clients and their diverse requirements always come first - they listen, and then create a tailor-made plan to ensure the best result.
Ivy and Tom give you the confidence you need when selling your property. Contact Ivy and Tom to discuss your property needs today.
Excellent service, professional real estate salespeople, Ivy Ong & Tom Chiu
We, Alice and Neil, thank Ivy Ong and Tom Chiu for your efforts and hard work, you put into selling our property quickly. It was successfully Sold on Auction day which meant we had no stress.
You both were very professional and polite, we would not hesitate to recommend you both to vendors who wish to sell properties.
Thank you. 👍Alice & Neil - Vendors
Thank you to Tom and Ivy for all their hard work in selling our property. They are very diligent, amenable professionals and really championed the property and worked hard to promote it. They took us step-by-step through the process and we got a great outcome. We would highly recommend anyone to contact them to assist with the purchase or sale of their property.
The BEST! Ivy Ong is a professional and experienced real estate salesperson!
Very professional, experienced and helpful - Ivy is the best real estate salesperson I have ever dealt with. Looking for a home can be very stressful and I was beginning to give up on finding a home until I went to a house viewing and met Ivy. The house was beautiful and Ivy knew I loved it, so she was generous in her efforts to help us through the process of becoming home-owners. She helped us get our dream home! Her advice and support through closing was invaluable. Ivy was polite, available, friendly, and knowledgeable. We could not have done it without her. Ivy definitely has a passion for what she does and you can tell that she loves her job and the services she provides. Thank you again Ivy for a wonderful experience! Highly recommended.Juliana - Purchaser
Thank you for your help with selling our home. You have both been very informative with the selling process and we appreciate your professional approach. Once again, thank you for working your magic and selling our home for a great price!
We highly recommend you to any buyers.Ian & Angie
Both Tom and Ivy listened to and followed my instructions precisely. Professionals providing a good outcome.Tony (Vendor), 22 Dec 2020
Fabulous service with great attitude.
It was a positive experience dealing with Tom and Ivy. They love what they do and it comes across in their interactions. Highly efficient and deliver on time. Easy to talk to. Highly recommended.
Great people to deal with. Efficient, friendly, keep you updated regularly. Happy to recommend.Renu Devi
We are very impressed. The sale was done very quickly. We got the top price. As soon as it went on the market it was sold the same day.We highly recommend Ivy Ong and Tom Chiu to list and sell your property. We appreciate both your hard work and energy. 👍
Ivy's professionalism is excellent with excellent customer service and knowledgeable in all aspects.Zlatomir (Vendor), 1 Nov 2020
Tom and Ivy were second to none! We found them to be very responsive, professional and with great work ethics. They also had very good working knowledge of the real estate market. We felt that they acted in our best interest all through the selling process, providing us with sound advice and guidance. Needless to say we were very happy with the final outcome which exceeded our expectations! If you’re looking to sell your house we would definitely recommend Tom and Ivy for your team.
Kind regardsRay and Gillianne
Just to say a big thank you to this couple for selling our house. They have been so helpful and dedicated to their work. They are hardworking, energetic and great salespeople. Without hesitation and reservations I will recommend Tom and Ivy to friends and colleagues.
Thank you againJosie and Lito
Ivy and Tom were very polite and professional from the moment we met them at the open home to the day we moved in. This property is our first home and Ivy and Tom make a great real estate team, they did an incredible job negotiating with the vendor, and from there we completed the sale in a few weeks.
We'd like to thank you guys for being involved in this process and hope we work together on something great in the future.
RegardsIvy and Saveun
Hi Ivy Ong and Tom Chiu. I am writing this letter to show my appreciation and thanking both of you for helping and guiding me in selling my property. This being the first house I am selling I was totally not sure of the procedure. You were very patient and informative in showing and guiding me with all the necessary steps to obtain my goal. Without your help I was totally in the dark of all the legal terms of selling my house and I also appreciate that you give me a few options to go about it without being to pushy. Both of you always come across as being honest and approachable person. In the future if I buy or sell again. I will use your service again. I will also fully recommend both your services and skills to my family members and friends in the future. Hope for the very best in both of you in your future endeavours.
After Tom and Ivy sold our property in Henderson Valley Road Henderson, back in September last year, we decided to use them again as they gave us exemplary service with our last property sale. We put our second home on the market on the 3rd of April. We received a Pre-Auction offer on the same day from Ivy Ong & Tom Chiu and the property went to auction and was sold unconditionally under hammer on the 5th April at a price which was higher than what we expected and higher than Government Valuation. Once again the service provided by these two was great and we have recommended them to other people we know as we believe they are one of the best teams in Auckland. We would use them again if we were to either buy or sell another property.
Thank you for all your hard work in marketing and selling our property. We appreciate your courtesy, professionalism and for keeping us informed of progress throughout the process.We wish you well and hope your success continues.Gary Kesby
I engaged Ivy Ong and Tom Chiu to sell my house at the end of 2017. I was extremely happy with the results. The house was sold within two months at an excellent price. Throughout the selling/sale process they worked hard and always had my best interests in mind. One distinct advantage of working with Tom and Ivy is their ability to speak a range of languages, this combined with the international marketing networks used by Barfoot and Thompson meant that they easily engaged international clients. They work efficiently as a couple and throughout the process they were personable, approachable and kept me informed with regular reporting. I highly recommend Ivy Ong and Tom Chiu to anyone considering putting their house on the market.Heidi Thompson
After speaking with a number of real estate agents we decided to go ahead with Tom and Ivy their enthusiasm and energy was invigorating and they went ahead with the sale going to extra lengths to make this happen, the auction day came and when the property didn't sell that day where immediately and enthusiastically tracking down potential buyers and within 24 hours had the property sold at a very favourable price We enjoyed working with them as we believe them to be hard working and very helpful even going the extra to make the sale go ahead with the least amount of stress, and would and have already recommended them to other people. A fantastic and energetic team.
Thank you for your call this afternoon and the sale of this property.
As indicated on the phone, i had given you the nickname of "cyclone Tom" this was to reflect on your energy and dedication to make a sale happen.
And of course Ivy had considerable input in the background.
Again, thank you for your hard work.
Ivy Ong and Tom Chiu sold our house in three days!! We can recommend them as hard working , proactive, reliable agents. They work from an extensive database of Chinese buyers and overseas investors. Also they speak several Asian languages. We are delighted with their efforts on our behalf and would recommend them to any vendors. You will never regret choosing Ivy and Tom as your property marketing agentGeoff & Talila
I would like to express my gratitude to both Tom and Ivy for the successful sale of our property.
I have dealt with Real Estate agents in the past but I have never come across agents like Tom & Ivy they are simply put JUST FANTASTIC, ENERGETIC, ENTHUASTIC, HARD WORKING, CONSIDERATE, HELPFUL AND TOTALLY PROFESSIONAL.
Within 24 hours of listing Tom presented a pre-auction offer which was accepted, the auction was brought forward and we had 2 party's bidding which resulted in increasing the monies we received for the property.
Without reservation I have no hesitation in recommending both Tom and Ivy to my friends and family.
This pair have all the right skills and will become Major achiever's in the Real Estate industry.
Thank you Tom and Ivy.
We were very happy with the service provided by Tom and Ivy. They were very proactive in selling our house, and very responsive to our questions. They had a good network of interested buyers who they quickly got to view our house. Thanks to their help, we were able to get a pre-auction offer within a week of the listing being posted, and it sold at auction less than two weeks from signing up with them.Chris
Thank you for your professional expertise and service in selling my property.
A job well done.
Thank you so much for doing an excellent job. I told you that you will be very successful doing this job in future. I appreciate your hard work. Best of luck. Take careT. Gomes
Ivy is very Hard- Working, Very Understanding, very CARING & lovely charming lady. She works hard & even takes time outside work hours to look after her clients. She has helped me out so Much because of my Back injury even tidying the house & lifting things & my kids around. These may be the little things, but we are very grateful to them. Not only did they become our agents but they have become more like Great friends & Family now. SHE makes a great team & source of support for her husband, Tom Chiu. She is good at all the administration aspects & Tom Is good at talking. Hence they make the Best Husband & Wife Team. May you both Excel in your life together:)
Wish you all the Very Best Ivy. You are an amazing Lady & My Sons love you to bits. Thanks for initiating us with the sale of this house. You both have the skills to sell houses & keep your clients Happy:)
God Bless & Best Wishes Always from