Our agent, Kelly Fan, has been amazing. She goes above and beyond for her vendors! We are very happy with the service we received selling our home with Barfoot & Thompson. Our agent, Kelly Fan, was professional, attentive and was always available if we had questions or needed her. She went above and beyond and sold our house within two weeks of it going on the market. Now shes helping us find our next house. We are very happy customers of Barfoot & Thompson.Tanya Renea Colvin
Yesterday Kelly completed the sale of our property in Onehunga with the hand over of keys. We first met with Kelly at the beginning of February to discuss the sale and in seven short weeks everything was completed.
Our first meetings with Kelly impressed us with her calm, considered and professional approach. We were clear that we wanted to choose an agent whose first priority would be to work for us as vendors. Kelly was able to convince us that she always operated in this way and she never disappointed us.
Attention to detail is one of Kelly's main strengths. From the beginning she quickly provided us with meticulous paperwork, she had done her homework on the property and was ready to proceed with the sale process without delay.
When we asked for advice on preparing the property for sale she was clear and confident with her suggestions. During the Open Home period she was always in contact, updating us by text after each showing and providing a weekly written report. By the time of the auction she had a pool of possible buyers, she was efficient at getting them to attend and because of her input the auction resulted in a very successful sale. After the auction she had all the required processes in place and for us (who had never sold a property before) the whole experience was very smooth.
On a personal level, Kelly is friendly and approachable while still remaining completely professional. She inspires confidence, she is helpful but not pushy, she is a good communicator, a good listener and she follows up on her promises.
We were extremely pleased with our experience, and would have no hesitation in recommending her as a reliable and trustworthy agent.Laurie and Moira Statham, 23 March 2019
Kelly was an absolute pleasure to work with. The campaign was professionally run from start to finish, she achieved a good result for us and the process was as low-stress as it could have possibly be. I can't recommend Kelly highly enough.
ThanksLisa and Dale
Kelly has been an extremely helpful salesperson in helping me both sell and buy my house. She works tirelessly to ensure that she does everything she can to help, whether its early in the morning or late at night, she will go out of her way to make sure that everything is ready, and is always a call away if there are any questions. Talented, hardworking, and friendly, she is everything you could want in a real estate salesperson.
Hi Kelly. Thank you very much for helping us to achieve an excellent result at the auction! That's highly above our expectations! I really appreciate all the hard work you did for us. I was very impressed with your attention to detail and you also have been very helpful and responsible. I would highly recommend you to others for the sale of property.
Thanks again!Alex and Moe
Kelly acted as our agent selling our house on Namata Road in Onehunga. Being a local, Kelly understood our target market and has genuine enthusiasm for the area, generating interest and excitement amongst our prospective buyers. We chose Kelly as she is unique amongst agents in that she is not simply looking to sell as many houses as possible, but rather, focussing on selling each house for the best possible price for the vendor. She expertly targeted appropriate marketing at the buyers who would enjoy being the new owners of our beautiful home. We had a record number of people through our house at the open homes compared to other properties on the market at the same time, and we had a large number of buyers bidding at the auction. The bottom line counts, and Kelly sold our house at more than we had hoped for, despite the slow market at the time.Chris
After you work with Kelly Fan
You will be surprised that her insight is very accurate and she can help you to find a perfect position of the market for your property.
You will be touched by her considerations, because even if it is tiny details, she always considers for the clients.
You will find that she is always full of energy because she is actively solving problems, no matter how late.
Kelly is helping my family to sell inherited house of my late mother. We are happy and satisfied with Kelly's work and glad we chose her in the first place.Melissa
A Big Thank You to Kelly Fan. She worked extremely hard right after we talked about selling our house. And just one month later our house was sold at our dream price. My husband and I are so glad for choosing Kelly as our agent. She is reliable, friendly, motivated, positive.... I really want to use all the good words on her. Thanks Kelly!Tingting and Mata
My wife and I recently decided to move to Australia to be with family. This required us to sell our house and commercial building which were both first time events.
The agent options were many, but we opted for Barfoots, after a friends recommendation.
This decision turned out to be an excellent one, as the care and professional attention we received from the Barfoots team, initially in Blockhouse Bay, was outstanding.
Kelly Fan, from Royal Oak, was very instrumental in this process, with her determined efforts quickly bringing closure to the sale. Her focus and extremely hard work over amazingly long hours brought the success she highly deserved.
Kelly also set up the process to sell our commercial building in Onehunga, which was sold at auction very recently.
We would recommend Kelly in a "blink". Her commitment, dedication with such a cheerful manner, is to be applauded.
We would be happy to share our experience with any interested party.Ross and Julia Walker
We found Kelly Fan to be entirely competent in handling the sale of our house.
We highly recommend Kelly Fan.
Kelly kept us informed every step of the way.
Kelly was very friendly, approachable and kind.
Kelly had our best outcome as her focus.
We felt relaxed and secure knowing Kelly was going to find the best outcome for us.
We feel that Kelly really cares about us
Kelly paid attention to all the details of the auction for us
The sale of our house was very safe in Kelly's capable hands
We love Kelly and will always recommend her to allVenus and Nick Madsen