Lili Ma

Lili Ma

Associate Salesperson
Glenfield Branch
Mobile  022 301 0068
A big thank you to Lili Ma, she did a fantastic job - quick, efficient and very professional. Lili put our needs before ...
Read recommendations

Lili Ma

Associate Salesperson
Glenfield Branch
Mobile  022 301 0068

About Lili Ma

Buying or selling a home is one of the biggest decisions you can make. It’s a complex and sometimes stressful process with potentially significant emotional and financial impacts. This is especially true if it is your first time. I understand this and I am here to provide a personalised service to ease the process, with absolute integrity. 

With a background of more than 10 years in hospitality and five years in the exporting business, I am a service-oriented person with a keen sense of responsibility. Clients and customers are important to me. When someone engages me to sell their home or represent them in a purchase, I am grateful for the opportunity and care about the trust these people invest in me. I give my absolute best to achieve an outstanding outcome. 

I graduated from the renowned hotel school École Hôtelière de Lausanne (EHL), Switzerland. I also have a Bachelor of Tourism Management from Lincoln University, Christchurch. From previous work experience in hospitality and the export business, I gained extensive knowledge of sales, marketing and business negotiation. Keeping the lines of communication open is always my top priority. It guarantees all bases and are covered and ensures clients and customers are well-informed every step of the way. 

I speak fluent English and Mandarin and beginner French. I love to discover the beauty of different cultures and I respect people from all backgrounds. 

For all your property needs, whether you are buying or selling, I would be delighted to help. Give me a call and let’s start the journey together.

Lili's properties

What my clients say

A big thank you to Lili Ma, she did a fantastic job - quick, efficient and very professional. Lili put our needs before everything and always kept us in the loop. She was very responsive and hardworking and sometimes we received emails or messages from her in the very early morning or late night. She paid attention to the details and communicated with vendor and listing saleperson effectively, which made our whole home purchasing process as smooth as possible.

Overall, we are satisfied and feel confident with our investment. Highly recommended.

Grace & Steven

We recently bought a property with the support of Lili Ma from Barfoot & Thompson Glenfield.

Lili was the first and only buyer's salesperson on our entire buying journey. We want to thank Lili for all the fantastic effort and her time in helping us get our dream home. She followed up each step through the whole purchase process.

The first time we met Lili was at Easter. Taking into account our preferences, she took us to view five different houses. We were impressed by her highly professional and sincere manner over this time. Since then, no matter how many properties we advised Lili we were interested in, she always reached out to other salespeople and arranged times for us to view at the weekend. In recent weeks, Lili took us to view different houses from 11:00 am to 5:00 pm every Saturday and Sunday, no matter how bad the weather was.

It is no exaggeration :), that Lili’s efforts, patience, and resilience not only broke the stereotype we had of some unprofessional salespeople, but also made us trust the Barfoot & Thompson brand more. We know that if we need a new home in the future, we will choose Barfoot & Thompson without hesitation because of Lili.

Thanks Lili again for the incredible service provided to us.

M & J

We met Lili through a referral from our mortgage broker. She has been amazing from day one. From sending us market listings, to viewings and securing our dream home. She always went the extra mile. As first home buyers who didn't know much about the process of buying a house, we were very lucky to have such a knowlegable salesperson as Lili. Lili always made herself available and was ready to provide help for us. She responds fast and is easy to approach. A 5 Star rating from us!

Nicolo Mateo

We just want to say a big THANK YOU to Lili! We had spent almost six months looking for a house, but found the prices going higher and higher. Then we met Lili!After some communication, we found she was very professional, and we chose her as our buyers salesperson. She sent us many quality properties selected according to our needs, which saved a lot of time! After we'd chosen properties we were interested in, she would then efficiently organise a viewing and had all information ready. She gave her professional opinion when we had questions, and she gave us a bunch of useful suggestions when we needed to make a decision. After just one month, we got our dream house at a reasonable price!

I'll definitely recommend Lili to anyone who's looking for a responsible and passionate real estate salesperson!Thanks again to Barfoot & Thompson! You guys are just amazing!

Dora & Hao

We’re writing to express our profound appreciation for a wonderful member of your team, Lili Ma. Without her diligence, effort and professional advice we would never have found and successfully purchased a property which we are very satisfied with - its quality with a price well within our budget!

We came to know Lili in late November 2021. Around that time, we had been searching for a property for months, we bid at three auctions with no luck. Our mortgage was also approaching its expiry which made us even more frustrated. We felt hopeless. We received phone call from Lili offering to become our buyer's agent and we were really impressed. She's the only salesperson that has done that throughout our journey searching for the right home. Lili later told us that she found us from a list of viewers attended Andy’s open home review. As a 'newbie', she grasped every business opportunity. We were impressed with her persistence. We believed that her persistence should pay off so we called her back and asked her to represent us as buyer’s agent.

Lili was very diligent and professional throughout the entire house-searching journey. We both work full-time so we only had limited spare time, but Lili always agreed to arrange a private viewing and/or open home with very short notice. She also had to drive all the way from her Takapuna home to West Auckland. Although having only joined the real estate industry for a few months, she was always very professional and provided us with specialist advice which really helped us when evaluating each property. She’s also not afraid of facing numerous listing salespeople from various companies, many of them with years more experience than her. Excellent communication skills and cool-headed analysis made us much more confident when viewing each property. We have felt so lucky and grateful that we found someone who could provide professional advice while representing our interests!

Lili helped us shortlist ideal properties, one of which we finally ended up bidding for. She made numerous calls to listing salespeople to understand the vendor's position and forecast a likely price for that property. With her taking care of most of “back-end” dealings with the listing salesperson, it saved a lot of our time. She was also very keen to coach us on a bidding strategy before the auction which was very useful. On auction day, she was very calm when facing the auctioneer. This helped us finally buy the property for an ideal budget!

We thank Lili so much for her efforts and we believe she’s a valuable asset to both your branch and your clients! We were very happy throughout the entire journey and would definitely refer Lili to our friends again if they are buying or selling property.

Jason & Hans

We had been searching for a house for 18 months, our first family home. After looking at four houses every weekend to just be disappointed, we had started to give up. Andy gave Lili our details in November and what an incredible suggestion that was! She has been amazing, saving our time by finding all the details for us, suggesting homes to look at, helping us get info on houses we saw online. She suggested we look at Kapatiki Road and we are so grateful.

Even after finding us the perfect home, she switched into fighter mode for us and got us a counter-offer we couldn't be happier with!

Thank you so much Lili. It has been such a pleasant and fun experience working with you and we couldn't be more grateful we crossed paths with you.

Sam & Hayden
Read all

Email Lili Ma

There was an error sending your email. Please try again later.

Your email was successfully delivered. We'll be in touch shortly.