In this industry, rarely do you find someone who is as dedicated and accommodating as Ray. Trustworthy, charismatic and hardworking are just a few qualities he exudes. Since the first day we met Ray, we knew we were in good hands. From the get go, it was clear that he was nothing short of exceptional at his profession. Week to week, Ray never let the ball drop in endeavouring to find us the perfect home. And sure soon enough, he helped us seal the deal on a dream property after darting back and forth from vendor to us, at hours most people would be snuggled up in bed. Even the man flu couldn't hold him down!
Along with the purchase of the new house, we had no hesitation in commissioning Ray to sell our current home. He created a striking campaign that really showcased our property and as a result, drew plenty of online attention through the great photography and of course, his signature tailor-made video. We were extremely impressed at how efficient and seamless he made the sales process, supporting us every step of the way and then a big SOLD sticker within three weeks! His communication was always transparent and no matter what, nothing was ever too much to ask.
We are very grateful to have worked alongside Ray and no doubt believe we will continue to do so for many years to come. A & A Rayns
"We've come across our fair share of real-estate agents throughout our journey of selling our first home and purchasing a new one. We have no hesitation in saying that Ray is the kind of salesperson that everyone would want to work with; professional, friendly, understanding and genuine. He is fantastic and clear with his communication and we believe his integrity is unmatched in the industry.
Ray's understanding of the current Auckland property market and its trends proved really invaluable to us. To know that he was just a phone call away to help us with anything we needed was a real positive. Ray certainly made our journey a lot less stressful as we always had the peace of mind that he always had our best interests at heart and was working tirelessly to get things done. We could not have asked for a anyone better."
"When we first heard that we were required to sell our property (due to uncontrollable circumstances), the news was met with a lot of uncertainty and genuine fear of what the future held.. thoughts of being homeless or not having enough from the house sale to put towards a new house raced through our minds.
We had never sold a house in this situation before, all we knew is we had to do our best to find the right return to guarantee our families future. Our first campaign on the market with a different agent was not the best... there was so much uncertainty and general negative feedback from the agent with no solutions proposed that we had become crestfallen. After having only seven or eight parties through to view the property in a three month campaign, we had started to resign ourselves to the fact that the house would not sell or worse, we would have to sell grossly under market value for the property.
Then one day we met Ray Chan.
Everything changed in one phone call! Ray, you changed our outlook on selling the house. Your positivity and professionalism restored our broken confidence and turned what was a genuinely fearful, worrying experience into something that we actually started to become excited about. Ray didn't just sell our house, he sold us hope that there was a much more positive future waiting for us. We are so excited looking at new houses and planning what could be, for the first time in 11 years we no longer feel stressed. For that we cannot thank you enough.
Ray went above and beyond to deliver an absolutely beautiful marketing campaign that showed off our property in the way that we personally saw and knew the property to be, you managed to find the properties voice and delivered it to potential buyers. In less than three weeks we had three to four the amount of people through the property than our first three month campaign! With a successful heart racing and exhilarating auction sale (and not just successful - but a steady 50k over our original reserve!).
Now begins our journey to find a new home, with Ray and the team guiding us on our journey, we are excited to see what comes next!
A massive thank you to Ray, Frances and Ian as well as to Barfoot & Thompson for your support and dedication to selling our property, we seriously could not have done it without you!"The Fuller Family
"Ray is simply the most detailed, patient, logical (yet passionate!) real estate expert I have ever come across. A professional through and through, I could not have asked for a better experience in regards to my recent real estate transaction. No words can truly express my gratitude to his help and dedication, and I will be sure to rely on his outstanding service for all of my family's future real estate requirements."C.Y. Li
It has been a pleasure to have purchased my property through Raymond Chan. Ray is a true professional. His attention to detail was very appreciated. His reassuring and constant communication in all stages of the process has been awesome. Our sincere thanks to you Ray. -Jack Hu and Shirley Yang
"I'm delighted to say Ray went above and beyond what I have been used to when dealing with agents. In fact, nothing was too big or small for Ray and all things were given the Ray of sunshine treatment. His confidence, demeanour and tenacity were always exemplary from listing, negotiating and selling on our behalf. You will be impressed by this fine young gentleman." -C. Zhang & L. Pemberton, client
"Ray has been an absolute pleasure to deal with in relation to my recent property transaction.
Highly professional, efficient and tenacious in his approach to what, at points, became quite a difficult negotiation. He made the process a stress-free and enjoyable experience - I would definitely seek Ray's assistance in the future and am happy to recommend him."-Carla Pallant-Drake, client
"I have known Ray professionally and personally for many years and consider him nothing short of extraordinary. There's just something about Ray Chan...he is an incredibly dedicated and passionate man. Knowing him as well as I do, I am extremely confident in him as an outstanding young person and the work he has done for Auckland."-Len Brown, former Mayor of Auckland
"Ian, Frances & Ray were fantastic for us when we sold our property. We were amazed how dedicated they were for all aspects of the process and the hours of work they put in! They always put us first and we valued their honest advice. On Auction day, they worked hard to get us the best result. We would highly recommend them whether one is selling or buying a property."-Jonathan James Wong