Ruby Duan

Ruby Duan

Residential Sales
Mairangi Bay Branch
Mobile  021 024 68787
Ruby, our real estate salesperson, was friendly, approachable and very professional....
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Ruby Duan

Residential Sales
Mairangi Bay Branch
Mobile  021 024 68787

About Ruby Duan

From my personal experience of buying, selling and investing, I know what it is like to be a client and I will treat you the way I'd like to be treated. I will dedicate my time and effort to provide you with top quality service that you deserve. I know how to expertly manoeuvre any transaction no matter how complex. I'd love to share my knowledge and provide valuable advice whether you are selling, buying your own home or investing.

Coming from a nursing background specialising in psychiatry, I learned the importance of effective communication and the art of negotiation, both vital skills, to give assurance and confidence to clients of my professional competence.

I came to New Zealand at the age of 15 so I am well equipped with not only bilingual skills, but a good understanding of both the Western and the Chinese cultures. When negotiating, I can effectively bridge any gap there may be due to cultural differences.

Call or email me today as I warmly invite you on a satisfying realty journey!

Ruby's properties

What my clients say

Ruby, our real estate salesperson, was friendly, approachable and very professional.

Hazel Rojas

Wow! I can't believe it …. buying a house was such a breeze! We were first home buyers and had heard a few horror stories from friends and family about terrible pressures during the process. Ruby was professional and personal! She never made me feel uncomfortable and helped me every step of the way!

Ruby explained everything in a way that was easy to understand, from making the offer to working with the lawyer and the co-op board. This made it really easy to move into our new home in less than two months.

Ruby was always available to answer our questions and to show us the house whenever we requested. She was honest and forthright. I would also like to share that it was our dream to take a picture with the SOLD board. Ruby discovered this and as there wasn't one available for our property, she surprised us on settlement day with a SOLD board especially for us. Thank you beautiful and kind person for being a part of our dream-come-true journey ❤️

Sohan, Rutuja & baby Vihaan

We recently signed a contract for our new home, and would like to thank Ruby Duan for all of her great work. We are so fortunate to have her as our salesperson to assist with the entire property purchase process. Her professional advice, patience, negotiation skills and timely responses definitely made it a lot easier for us to move forward one big step in our life.

Please feel free to extend our appreciation to Ruby as well.

Vincent & Natalie

She was super helpful during the whole process of selling us our first home and made the whole thing easy 😊 Hope to buy again with her.

Jonnie Morath

From our first contact with Ruby Duan Barfoot & Thompson, she was amazing. She was very kind, responsive and made herself available any time we needed her for phone/text consultations, or even in person when we visited the show home (twice). She also helped us in the price negotiation and the paperwork.

Considering we were first home buyers, she provided great support on the purchase process and provided assurance of how this would be completed. When we visited the show home, she explained the features of the house which helped manage our expectations.

The house was completed six weeks later than we expected. Ruby kept us up-to-date with the construction process, property title and CCC applications. Probably, we were too optimistic believing that everything would be completed as William Corporation initially disclosed. It wasn't too bad. Delays sometimes can be unexpected.

Either way, we are very happy with Ruby and we would recommend her as a real estate salesperson for selling or buying a property. Thank you Ruby and Barfoot & Thompson for your help and support in the purchase of our first home.

Javier & Marisol

Ruby was very helpful throughout the whole process, even post purchase. She made the whole experience for us a lot easier. She made sure our home was ready on time which we greatly appreciated.

Tom

We originally contacted Ruby back in August about the house we were purchasing. As this was our first home we had very little experience about the whole process and Ruby was fantastic at guiding us through it. From the very first walkthrough of the show home to the signing of the contract, she made sure we understood everything and was very thorough with her explanations.

She kept in contact with us the whole time to keep us in the loop (which was especially helpful when we went into Lockdown and there was a lot of uncertainty). She has been amazing start to finish!

Ruby has such a lovely demeanour and approach and she made our first home buying experience absolutely wonderful!

Thanks heaps!

Stacie Ellington

Just wanted to pass on my feedback for Ruby Duan, one of your salespeople at Barfoot & Thompson.

In short, she was absolutely amazing throughout the whole journey of purchasing my first home, and I would highly recommend her to anyone looking to buy a property. She helped me through the purchasing process, by first showing me the show home last year, and then gave me very thorough details about what to expect in my home. She pointed out all the little things that are important to me such as soundproofing, building quality, materials etc.

After seeing my home for the first time a few days ago, it was above-and-beyond what I expected and she showed me all the new details such as tinted windows and lighting dimmers I didn't even know were being built in.

Any questions I had, she was very quick to find out from the developers or other parties, and I always felt like I was in good hands with her. Especially being overseas a lot of the time during development, it was important I felt confidence in my purchase and she made that happen, no problem. Even now after settlement, she has been super helpful communicating any issues with the developers and helping me with any details in the settlement.

I do hope you take notice of her talent as I've dealt with other salespeople at Barfoot & Thompson and she is by far the best.

Eugene Upston

"I was fortunate to come across Ruby when I was looking to purchase a property, and I had a first-hand experience to see how much she cares about her buyers. So when the time came to sell my property, I contacted Ruby without hesitation. No surprises – she made the experience an enjoyable journey. She was always responsive, friendly, reliable and attentively guided through the process. I would highly recommend Ruby.

Margarita

We would like to give you feedback on Ruby Duan who recently sold a rental property we have at Te Atatu Peninsula. We are property investors who have dealt with many real estate salespeople over the years, and Ruby is by far the most professional real estate salesperson we have ever worked with. Ruby thought of innovative ways to market our property that not only worked for the buyers, but kept costs low for us as vendors. We were kept fully informed at all steps of the process, (even over the Christmas period), and this made the process very easy and hassle-free for us. We will be contacting Ruby for all our future property sales and purchases in the coming years, and have no hesitation in recommending Ruby for all your real estate needs!

Patrick Whelan

We had been searching for a house for over six months and within days of meeting Ruby, we found a house we were happy with. Ruby was very friendly to deal with, very responsive to communications and made the whole process a breeze for us. Highly recommend her services.

Portia & Victor

Ruby was incredibly accommodating, knowledgeable and available. She was able to tell me all about the property, the developers, the type of construction, etc. and made time on multiple occasions to view the show home. She kept in regular contact, informing me of each step in the process and confidently and quickly answered any questions I had. Ruby made this exciting process a breeze. Thanks Ruby.

Callum

"Ruby was phenomenal right from the very beginning with excellent communication, professionalism, patience, efficiency, helpfulness and supportiveness. She was never hesitant to help find solutions especially in the trickiest situations, which immediately put us at ease for such a stressful predicament - buying our first home. Time and time again she would answer our queries and concerns with empathy at all hours of the day. She completely guided us through the process and we are incredibly grateful. We are very fortunate to have come across the best real estate salesperson to deal with. You can never go wrong with someone like her!”

Thanks for everything so far Ruby 😊

Trish & Nick

We had the greatest pleasure to have Ruby and her team marketed our property. Ruby is friendly and approachable, motivated and professional, efficient yet patient. She explained the process thoroughly at the beginning, with the right amount of information that did not drown us. Throughout the entire process, Ruby always listened, and responded to queries and concerns promptly with useful information and valuable recommendations. Ruby and her team (Yuri and Kevin) were very helpful and they went above-and-beyond to assist us throughout the entire selling process. Ruby’s quick thinking and the team effort, helped us resolve a few issues and took away the unwanted stress. Ruby’s valuable resources and the hardworking team, helped us to run a successful marketing campaign. Ruby’s effective communication and negotiating skill, helped us to achieve a satisfactory result. We are thankful that we made the right choice to have Ruby to market our property. You and your team made our selling process a breeze. We will definitely recommend Ruby and her team to anyone who has real estate needs. Ruby is truly an asset to the real estate industry.

S & K

My husband and I recently purchased our first home through Ruby, a new build in Te Atatu. We were very impressed with the service that Ruby provided. Being first-home buyers we didn’t have much of an idea of any process when buying a house, so we were full of questions, which Ruby was more than happy to help and answer them for us.

We found the buying process easy and smooth and really appreciated how helpful Ruby was. We have viewed the property twice now during Level 3 and Ruby was always able to arrange a viewing and always on time. She has also kept us informed at every process too.

I would highly recommend Ruby as a real estate salesperson for anyone including first home buyers/sellers.

Chloe

We had a great experience working with Ruby. From the outset she was efficient, super helpful and really friendly. As first time home buyers, it is quite a daunting process but Ruby took the time to explain everything and was fast at responding anytime we called or emailed her. We also really appreciated that she was not pushy in her approach, as we have found this with other salespeople we have been in contact with previously and it is very off-putting. We would definitely recommend Ruby to anyone who needs real estate service. Thanks Ruby!

Linnea Maycock & Daniel Vozinidis

Hi Team
We wanted to share our feedback with you after working with Ruby Duan. It was an absolute pleasure working with her. She is the best real estate salesperson that we have come across! As first home buyers, we were not entirely familiar with the whole process of buying a house and we had lots of questions. Ruby was so helpful and supportive throughout the entire process and she was always swift to reply to the numerous questions we had. She went above-and-beyond to make sure that we were confident with the purchase and that all our queries are answered. We are yet to come across such a great salesperson with good understanding and empathy.

Maria & Ash

"I would like to give some feedback on my experience with dealing with Ruby Duan as my realtor in the purchase of my first home in Forrest Hill. Throughout the whole purchasing process she was extremely professional and went out of her way to make every step as easy and as stress free as possible. She was very easy to deal with and as a first home buyer she made sure to put my mind at ease with regards to any uncertainties and concerns I had making this big decision. I am very grateful to her for all her assistance and would be happy to work with her again for any of my future real estate needs."

Don Chin
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