Rapport and trust are at the top of Rogers list. Over the years he is proud to have built a reputation for fairness, professionalism, integrity and resourcefulness.
Both sides of any transaction to him are equally important. He enjoys working with all cultures and prides himself on making friends with his clients. Real estate for most people is not primarily trading in property its about moving on with their lives. That is where Roger comes in. He is here to help people like yourselves achieve their next move in life. As an agent he says that his responsibility is to provide the best service possible which includes maintaining a current understanding of the property market in South Auckland. His professionalism in sales and passion for real estate has resulted in home owners and industry professionals trusting his experience and ability whilst also appreciating his practical and straight forward approach. Roger makes property fun.
Working for Barfoot and Thompson also offers further benefits to Rogers clients. Being a non franchised network allows all of the companies 1700 plus sales people to have the opportunity to introduce potential buyers to your property. Roger says that he is often reminded that real estate is about a willing buyer and a willing seller. Now that is real estate.
"I met Roger Franks and Jessie Stewart during the sale of my mother’s house. When it came time to put my own home on the market I was more than happy to renew that relationship. They advised me of a course of action that I was, at least for a short time, hesitant to agree to. However thank heavens I decided their expertise was worth consideration and followed their advice.
I say thankfully because it was ultimately the best decision I could have made. Jessie and Roger worked tirelessly on what was a short but intense campaign before auction.
Every step of the way Jessie kept me informed by text and email. Jessie and Roger would call and reiterate the game plan and progress. At auction, the property was incredibly successful and this all due to the dynamic duo. I cannot thank them enough for their diligence and friendship during this time. I would recommend them to any prospective vendor or purchaser and consider them to be the ultimate dream-team."Fiona
On behalf of our family, I would like to express my utmost appreciation of your real estate services provided to me as Administrator for the Estate of my late brother, Alfred Peter Smith. The whole process of administering an Estate, once appointed by the High Court to do so, aside from your engagement and interaction, has been arduous and often difficult.
The disposal of Peter’s property in Papatoetoe during a Covid Lockdown and the distance factor of me in Hawke’s Bay, could have sorely tested me had it not been for your guidance co-operation and efficiency. Indeed, I am truly grateful as I felt you went well above-and-beyond in obligingly undertaking tasks (outside your role), that I was unable to do due to the restrictive travel.
You are to be highly commended for your professionalism in real estate and for your courteous and polite manner which effectively saw the property upgraded, prepared well for the eventual auction and successfully sold.
Thank you again for all you did, which helped me through the grief and loss of my brother and to satisfactorily complete the biggest responsibility of my role.
I wish you all the very best in real estate and for 2022 and beyond and will happily and whole-heartedly recommend you to any prospective client seeking to sell their property.
Nga mihi & kind regardsTrish Giddens for the late Alfred Peter Smith
"We engaged Roger Franks and Jessie Stewart of Barfoot & Thompson Papatoetoe, to execute the sale of our long established family home of 60+ years which proved to be a relaxing and comfortable process from the outset. Both Roger and Jessie brought sensible knowledge of the marketing process, with a warm and easy to understand style that enabled my elderly mother to stay connected to the process rather than be divorced from it. All options of the sale process were clearly outlined and the advantages of each explained. Marketing option costs were clearly defined and explained that allowed my mother to determine the best option for her. Given the complexity of a competitive market and the challenges faced with Covid-19 restrictions, we felt that Roger and Jessie kept us relaxed and informed at all times, and it has been a pleasure to have worked with them towards a successful outcome. We would have no hesitation in recommending Roger and Jessie to future sellers or buyers of property and would rate our experience with them as 5/5."John & Joyce Rosenberg