"Raelene and Colin really do go above-and-beyond and put their clients needs first every time. This was the third sale with Raelene and I'd simply not list with anyone else."F Renner Family Trust
Raelene and Colin McMurtrie, were excellent in selling our property in Zita Ave, Matakatia Bay, Whangaparaoa. I contacted four agencies who were keen but never followed up after the first call. The McMurtrie's were and were able to effect a sale. Also they were always on time and followed through on what needed to be done. I would especially like to thank them for their professional way they went about it.
RegardsBruce & Nerolie Wilton
We would like to express our heartfelt thanks to Raelene and Colin McMurtrie. We were referred to them by a close friend, who bought their first home from them. It all happened just after the lockdown in July 2020. You were both diligent and delivered on what you promised.
Most of all, you understood the pressure we were under while selling our house during this difficult time and looking for a new house at the same time.
You worked hard to help us achieve the purchase of the house we wanted. Nothing was ever too much trouble for you. You were always available either via phone or email or in person and you even went above and beyond to help us achieve our goal.
You answered all our inquiries in a timely and always in a professional manner and even after the purchase, you were always available to answer any questions. We would not hesitate to recommend you.Marie, Alain & Steven
I worked with Colin and Raelene to sell a property where I was acting on behalf of a third party. They provided all the information and options to allow me to make informed decisions from start to end. Their communication, both verbal and written was always very responsive, knowledgeable and professional. Colin and Raelene are very personable and friendly, easy to work with. They work well as a team and understand each other’s strengths. Overall it was a very stress-free process. I would recommend them to anyone looking to sell a property.Lisa Burtenshaw
Raelene McMurtrie from Barfoot & Thompson was chosen to sell a much loved family property in Stanmore Bay. The cottage was in a bit of a bad way as our elderly dad had been living there alone and had become unwell before moving into a retirement home. Raelene could see the potential in the house and gardens and had lots of suggestions on how we could clear it up ready for the market.
After many weekends of hard work, we finally were ready and on Raelene’s suggestion we had the property staged (some key furniture and items brought in) so it looked really fresh and homely.
Along came Covid-19 lockdown, the week after we listed, so not much activity occurred until after the online auction with multiple parties interested. Raelene worked with a young couple who were first-home buyers and together we all came to an agreement on a fair price for the cottage after analysing the size, land size and recent sales in the area.
The whole process went very smoothly and was stress-free for the family. Raelene’s professionalism and energy shone through and the outcome was the very best for all involved.
We are pleased that Mum and Dad’s cottage has gone to a nice couple who will breath new life into it and make it their home.
If you are looking for a real estate professional who you can trust whole heartedly, then look no further than Raelene, she did a superb job.
SincerelyKaren King and Family
"Late in 2019, we engaged Colin and Raelene McMurtrie to sell my elderly parents house on the Shore, which was auctioned in March 2020. My parents had occupied their home for around 40 years and once the furniture truck departed there was still a monumental amount of work required before it was market-ready. Given no family were living in Auckland, we were looking for a trustworthy, professional salesperson with high integrity, willing to undertake the necessary contract management required to ensure the property was presented in the best possible light. We also wanted an agency with sufficient market reach and resource base to undertake a targeted campaign to attract the largest number of genuine potential buyers and the experienced staff to run and complete the auction. At the outset, Colin and Raelene presented us with a professional and well researched market appraisal, but it was their personal qualities and they way in which they worked together as a team that impressed us the most. They efficiently managed the entire process to a high standard and because of their effective communication we felt we were in control at all stages. The property sale price exceeded all our expectations. If you are looking to sell or buy property on the Shore, we would highly recommend you contact Colin and Raelene."Andrew
"Colin and Raelene recently sold my house in Torbay for me and achieved an excellent result at auction, achieving a price that was pleasantly surprising. Their advice on preparing the house for sale was spot on and I am sure influenced the final sale price. Throughout the process they kept me informed and ably guided me through the process. This was difficult at times as part way through the sale I moved to Wellington. They even arranged for me to listen in to the auction as it progressed by getting their manager to phone link with me. They were great to deal with and I would have no hesitation in recommending them to anyone contemplating selling their home."Gwen Sansom
This is to let you know that we are most impressed by the work that Raelene McMurtrie has done during the last couple of months for our family. She has taken the time to showcase different properties whilst respecting our views from day one, and we really appreciate that. Thanks to her dedication, her commitment the process of buying a house has been smoother than we initially thought. Raelene has been extremely well-organized, helpful and professional. We have really appreciated the fact that she has communicated efficiently with us through phone calls, text messages and emails in a timely manner. This has enabled us to save time and energy knowing that things were in good hands.
To us little details make the big picture, and we feel that we are very lucky that Raelene was always a phone call away to deal with the vendor or our lawyer to clarify matters. It was awesome to have had her facilitating our journey. In addition, her jovial and friendly manner makes a difference.
You are highly fortunate to have someone like Raelene working for you. We would definitely recommend her to my colleagues, friends and family in the future.
Raelene has been great at helping us to find our first home. Her information nights are very well run and we learnt a lot. I would highly recommend getting in touch with Raelene when looking to buy your first property!Matt Allen and Rebecca Edwards
We want to thank you for your efforts and on the wonderful job you have done with everything.
We were impressed with your communication skills, great planning and proactive nature. You kept us well informed of progress and developments at all time, which was so important in our case as we had relocated from Auckland. Your personal efforts were beyond our normal expectations.
Thank you for achieving such a great result.
It is seldom I see such a committed work ethic in a person, that I feel I would like to acknowledge and thank Raelene for her valuable help with my sister's estate, which has not been a run of the mill sales process.
Raelene has throughout, sort answers and gone beyond her brief to help us.
Raelene's communication with the trustees has been professional, empathetic and exemplary, always keeping us informed throughout the process and seeking answers when situations have been challenging.
Our trust in Raelene as a professional is without doubt and her work commitment on our behalf faultless.
Raelene's knowledge of the property market and the intricacies of sales in extra-ordinary circumstances has been pivotal to achieving a point of contract.
Raelene has qualities of character, knowledge and professionalism that are rare. Her communication skills and the relationship of trust she has nurtured throughout the sales process has been amazing.
Raelene deserves and will achieve success in her given positon of sales at Barfoot & Thompson and I have absolutely no hesitation of recommending her to prospective clients.
Raelene was so lovely helping me to finally find myself a lovely home which suited me perfectly! She was very pleasant, understanding and very helpful in every respect to find me the right place. It was such a pleasure to deal with Raelene, she was willing to help me and work with me till I found what I was looking for! I had not had this kindness, helpfulness or passion from any other agent over the past few years of looking. She has a real passion in helping people and making people happy. And that she did!!! I highly recommend Raelene!!!Alison Matich
Having just sold our house and bought a new home with the expert assistance of Raelene McMurtrie we would recommend her services as an agent to anybody who wishes to sell or buy. At all times she was helpful, pleasant and always went the extra mile for us to ensure the best results. Most importantly she always listened to our concerns and was so professional at all times.
With sincere thanks,
"We have loved working with you to find our first home. Nothing was ever too hard or inconvenient for you, even though we were very demanding! We greatly appreciate you sharing your wealth of knowledge, insight and opinions with us. You are so personable and a pleasure to be around. Our number one, go to real estate agent.. We wouldn't work with anyone else!"Nikki Dixon and Matt Heslin
"We would like to thank you for your patient, insightful and professional approach to purchasing our lovely home. It was a long and stressful 9 month journey but we made it. This would not have happened if it wasn't for you taking the time to understand our needs and requirements. You certainly went the extra mile on this journey! Thank you so much."Jo & Steve Woodward.
"Raelene isn't like every other agent, she went far above and beyond to help me find my first home, whilst putting myself and my needs ahead of anything else. Finding a home can be an incredibly difficult and arduous task, but Raelene makes the whole process as easy as it could possibly be! Thank you so much!"Josh Anderson
"I must say I highly recommend Raelene, as your Property Agent, she is extremely professional, very well presented and a person you feel comfortable with and can trust.
She is a very calm person which I think is important for this role, because when you're in the process of buying and selling houses, its 'nerve wreaking'. Raelene made me feel safe throughout the whole process and did not pressure me at all, she guided me.
So a big thank you to you Raelene".
"I recently engaged Raelene as the agent to sell my home which she did very successfully and quickly. Raelene presented quality bidders to the auction and I could not of been happier with the professional manner in which she conducted herself. The marketing campaign and her follow up and communication was faultless. I have bought and sold a number of houses and she made the selling of my home a stress free and easy process. I would happily recommend Raelene to any of my friends and family and wish her all the success in the future."Blair Larsen
"For anyone in and around Auckland. If you are thinking of selling your home or looking for something to buy - Raelene is the agent to contact. Most definitely one of the most genuine and honest people around, she was an absolute pleasure to deal with in the search for our first home. So helpful and willing.Darryn and Melissa Cark
"After working with Raelene McMurtrie in our quest to find a property I can safely say she has exceeded all expectations that we had of an estate agent. Not only was she very professional in her manner but also made my husband and I feel like she cared about our search. Raelene was proactive in finding properties for us to view and was approachable and honest at all times. She showed knowledge of the local areas and her choices of properties showed that she had listened carefully to our checklist."Karen and Mark Ashton
"I have had Raelene work for me over a number of years in a number of roles. I would actively seek her out to fulfil these because of her ability to achieve at a high level and I can rely on her to get on and get the job done. With an analytical mind she will look and identify where improvement can be made. She has been a real asset."Scott Beard
"I have known Raelene for over 6 years and have worked together in a number of roles both as colleagues and as my supervisor. Raelene is professional at all times with unquestionable honesty and integrity. She delivers on all promises and has an unequalled work ethic. I would never hesitate to recommend Raelene in any capacity as she will always give 100".Nina Kitson