Your best choice for real estate....Team "DYNAMIC DUO"....Stella Brooker & Kristen van Rossem
Professional Service/Results Driven/Dedicated & Loyal/Compassionate & Caring/Down to Earth
Kristen and Stella believe the "key" to achieving a successful real estate career is personal relationships built on communication, trust, empathy, professionalism and commitment. Combine this with their passion for property and polished negotiation skills and you have a winning combination. They both set high standards for themselves, which reflect in the results they achieve for their clients, and which testimonials will attest to.
Kristen & Stella are passionate about working with people to make their property dreams become a reality. Known as the 'Dynamic Duo', they both possess an absolute zest for life and all it offers, and they are the type of real estate professionals that makes you want to use them again, and again. The key to this is their ability to connect with those they work with - compassionate, energetic and loyal, their warm communication style facilitates strong working relationships that turn into repeat business.
Between them with over 18 years' experience in real estate, they understand the potential pressures that come with buying and selling, and believe the most important decision in a real estate transaction is to employ people who are passionate and committed - "knowing we can make a difference while constantly delivering excellent service is our driving force and we LOVE SELLING real estate"
Phone the Dynamic Duo When you meet them, you'll be impressed by their down to earth honesty, their passion for property and knowledge of the area, and their great sense of humour. And if quality service and great value is what you are looking for, then talk to Kristen & Stella .... they're focused to get the job done.
"The majority of our business comes from referrals, from grateful clients."
We decided to sell our property in Whenuapai under unusual circumstances. We loved the house we were in but noticed the four-bedroom version of our property had gone up for sale. We love the area but were outgrowing our three-bedroom home. We made the decision to put an offer in on the property along the road and were overjoyed when they accepted. This was conditional on the sale of our house. We immediately felt panicked as we didn’t believe a back up offer was far away so we spoke to a number of salespeople including the salesperson who sold the new house to us. We were underwhelmed by the appraisal and believed our home to be worth more.
We approached a salesperson who had had a successful sale down the road and she sounded very promising when she convinced us she would bring buyers over from her previous sale.
We also spoke with Stella who had helped to sell our previous two homes. We explained our situation that we needed a fast sale but also needed top price to be able to afford our new purchase. After this conversation we felt confident Stella was the right salesperson for the job.
Within only a few days we were on the market. Stella had sprung into action and with photos from an outstanding photographer and our listing was live. They made it looked like a show home! In a strong selling market, Stella had multiple people through the door and before long we had our first offer. After Stella’s negotiation skills were put to work, we accepted an offer and our auction was brought forward. We had no expectations from our auction and we were already happy with the pre-auction offer but Stella worked hard and got buyers to the Auction. After the most exciting five minutes of my life, I found that Stella had sold our property way above our expectations.
Throughout the selling process, and after, Stella was so clear in her communication, always available when we needed her. We don’t intend to move again for some time but if we did we have no doubt that Stella is the right salesperson for the job. Thank you again for such an amazing job.
We highly recommend Kristen and Stella and have already done so to a few friends. They went above and beyond to make both the selling and buying process as stress-free as possible. They supported us from start to finish and they were clearly on a mission to get the job done, and done well!
They are both so very approachable and tell it just as it is which was so nice to feel that you can totally rely on them. We would definitely have them on board again if we were selling.
Having been put in the difficult position of having to sell my father's house recently, I set about finding an salesperson to help me achieve my goals and assist with getting the house 'sale ready'. I met with a few salespeople from various realtors in the area, but was instantly struck by Kristen and Stella's down to earth and realistic approach.
From the outset they were honest with me about where the property lay in the market, and what we could do to achieve the best price. Stella and Kristen assisted with styling the property for sale, and had it looking fantastic for the marketing photos - they really went the extra mile to make the place appeal to as many buyers as they could. Throughout the marketing process they were communicative, honest and realistic - which resulted in a sale at auction at a price that I was more than happy to accept.
I thoroughly recommend Team Dynamic Duo to vendors looking to sell in the area - Kristen and Stella's local knowledge, willingness to go above and beyond, and passion for what they do really sets them apart from other salespeople.
We have had the dynamic duo working for us at a time when we didn't know what to expect, placing our property on the market. These girls are dynamite, from the time we listed with them to the after sales assistance. We had no stress having to worry about the presentation of the property, with Stella and Kristen dressing up the decor to the point of using some of their own gear. The property looked fabulous with their input and the amazing part, the potential purchasers asked us if they could purchase the furniture and fittings as well! The property went to sale and within days we had contracts to choose from and this was achieved in a considerable market softening.
Honestly, if you are considering selling your property and are concerned about where to start, what to do and how to do it, do what we did and contact this dynamic duo, you won't be disappointed.
Thank you, Stella and Kristen. Our love and appreciation.
Kristen and Stella made the process of selling our rental property a breeze. Throughout the entire process Kristen and Stella were very professional, conscientious, and motivated. Their courtesy and feedback were of the highest levels and we always felt as though we were their only client. We really appreciated their advice on the best approach to market the property and their understanding of our requirements. In turn they met their goal and we achieved more than the asking price and sold within a week! They work VERY hard for their clients and best of all, gets results. We couldn't be happier and would recommend them to anyone!James & Kelly Dobbie
Upon making the decision to sell my house, Kristen and Stella were very positive with great energy in getting the process moving. I got great advice, with regular updates surrounding the activity regarding potential buyers.
I was very impressed with their professionalism and attitude towards the sale of my property.
I will be engaging Kristen and Stella in my next buying and selling properties and would recommend to anyone who is thinking of selling or purchasing properties to trust in this dynamic duo.
In working with Stella and Kristen to buy our first home we found them both to be professional, attentive, thorough and extremely helpful. Their focussed, personal and friendly approach whilst striving for the best outcome for all parties made the process run quickly and efficiently. I would definitely recommend this dynamic duo to others!Richard & Lara Moore
We'd like to thank Kristen and Stella for their outstanding service. This was our first home purchase, and they made it really easy for us. The conduct was friendly and professional, all questions that arose during the negotiations were immediately communicated to the vendor and we got our answers without delay. To be honest - they were more helpful than our solicitor.
If we are to sell the property in future, we'll certainly go with them and will recommend them to our friends.
We just want to say a huge thank you for the exceptional service you girls provided. You were on the ball from the beginning, including providing your own personal home staging for us which made our home look amazing.
You stopped at nothing to make sure everything that possibly could be done was done to ensure the best sale outcome was in place.
Excellent communication, we really appreciated you taking the time to talk things out with us when we were unsure of the next step and liaising on our behalf with other agencies.
It's been a pleasure to work with Kristen and Stella. We were extremely pleased with our outcome as in a matter of two months we purchased and sold our home with them.
Thank you for making this process so easy for us.
We made a decision to sell our rental property but were concerned about getting a good agent. Well sometimes in life you get lucky and we sure did when we chose Stella and Kristen. From our first meeting we felt confident that we were dealing with good operators, they gave us great advice on the preparation of the property which in turn lead to a fast sale. We were very impressed and would highly recommend Stella and Kristen to anyone looking to sell.Gavin and Kathryn Laughton
I wanted to thank you Stella and Kristen, for all your help and support that you showed Kim when selling her house. You were both very professional and always had her best interests at heart. Thank you.Robyn Brian
The Dynamic Duo are just marvellous! When I wanted to sell my house, Stella and Kristen just came in and took over - it was unbelievable. They even turned up with a wheelbarrow and shovel to help clear scoria from the driveway. They rearranged my home and brought their own pieces to give the house a fresh and modern look. I knew I could trust them every step of the way and they sold my house for a result far better than I thought possible. They were absolutely fabulous and if you ever want to sell your house, they are the only choice.Joe Aherne
Stella and Kristen were a breath of fresh air and impressed us with their enthusiasm, commitment and professionalism. They provided furnishings to brighten our rooms and kept us fully informed on our journey. We can't speak highly enough of Stella and Kristen and would most certainly engage their services in any future property dealings.Graham & Diane O'Dea
We found Kristen and Stella absolutely wonderful to deal with. They rolled up their sleeves and assisted in the preparation for sale process and kept us informed all the way through. They were full of good advice and you sensed that they were working to accomplish the best result for you the whole time. Highly recommend them to anyone.Geoff and Joanne Wikliund
We chose Stella and Kristen to be our real estate agents as, from our first meeting, we both felt very comfortable with them. They are both very positive and confident and as this was the first time selling a house for Mike and me, it was important that we had someone that would guide us through the whole process. They went the extra mile by helping us to dress the house to have the best chance of getting a great result, even lending some of there own things to help brighten the place up. Stella and Kristen are both honest, genuine and they work very well as a team. They would communicate back to us after each open home with buyer feedback, and always check in to see how we were and what our thoughts were about each step in the process. I would highly recommend Stella and Kristen to anyone looking to sell.Jo and Mike Kennedy
A big BIG thank you from Mike and me for all your hard work and effort in selling out house. We did it! Thank you also for the loan of the bedding and accessories. Much appreciated! We would recommend you to any friends or family selling. Again, thank you.Jo, Mike, Tess & Maia
Dealing with Stella was a breeze. She went out of her way to keep me updated on the progress of the sale of my house by phone and by email. Stella is a very professional agent and very strong on marketing your home - she even did an impromptu open home at the house following a sale by auction of another home close by which I thought was a great strategy and demonstrated that Stella is a very proactive agent. The house sold at a brought forward auction and for a very good price, so Stella's efforts definitely paid off.
I would highly recommend Stella to any potential vendors and I would willingly work with her again should the opportunity arise. Thanks for everything Stella.
Stella worked with us on the sale of our West Harbour property and also the purchase of our now new home in Greenhithe. I found Stella to be professional and thorough in all that she did. Stella really took time to get to know my family and would go the extra mile to make things easier for me while selling including watching Annie my dog on occasion!
Stella worked very hard to "close the deal" both in buying and selling and we are very happy with the outcome.
I would recommend Stella without hesitation
I have known Stella of Barfoot & Thompson for 8 years, and have used her services in the selling of my last two houses, and the buying of my current house.
Her enthusiasm is infectious and her energy is without question. I have always felt that she gives the utmost attention to detail in both explanations of all procedures and in promoting my houses in ways I felt went beyond what I have experienced prior to knowing her. I feel Stella givers genuine appraisal prices, which is why I have used her professional services again.
I would thoroughly recommend Stella to anyone wishing to buy or sell their house, as she gives good feedback after Open Homes, and is always available for those inevitable questions that arise.
"I wanted to put into writing, my sincerest appreciation of having had Stella Brooker from Barfoot and Thompson's West harbour branch, as my real estate agent for the recent sale of my home in Greenhithe, Auckland. Stella's professionalism and attention to detail was spot on. She assisted me with everything, right from the initial staging of my home, through to the final sale negotiations.
Because I was living outside of Auckland at the time of the sale, Stella went beyond the call of duty, handling small maintenance issues around the property, by letting tradesmen in and out of the house for me as well as organising all the viewings and open homes. Her service was excellent throughout the whole process and she took the whole stress level out of the sale for me by keeping me totally up to date and well advised every step of the way. All of the above combined with her down to earth nature, genuine knowledge of the market and straightforward honest approach, means
that I would recommend Stella to anyone selling their home.
I cannot thank her enough for what she did for me."
"Stella's honesty and openness is beyond reproach. Her passion to do her very best for her clients was apparent from the first time we spoke and I found her to be genuinely caring and truly compassionate. The property she sold for me was in Favona Auckland and I live in Nelson so it was imperative that I had someone I trusted working for me; even though we couldn't meet in person I knew I had that in Stella. Stella worked on this listing as if it were her own and I am truly grateful that I had Stella on my team!"Janine Grocott - Nelson
"The process has been smooth and easy. As overseas sellers, we have felt fully guided through the process and communication was always great. We felt comfortable that our marketing campaign was in place and advertising our property at it's best. We enjoyed regular updates on progress and viewings and are pleased to have achieved a fast sale & settlement."Paul & Karen Anscombe - Melbourne
"Stella, thank you so much for all your effort to make this deal go through. I really want to say a BIG THANKS. You were awesome."Chrissie Wilson - Mangawhai
"I'd like to express our appreciation for the effort that you have put into the search for a home that will suit our needs. I'm aware that our list was, to say the least, comprehensive! :) I don't doubt that you would have been able to find one, given that we felt that you listened carefully and understood our needs. Thank you again! "Leesa & Sam - Herald Island
"I am so so happy today thanks to Stella & Lynn our home has a BIG SOLD sticker on the Barfoot & Thompson sign outside our property.
Without a doubt both these "wonder girls" are a credit to your office.
On my first Impressions I knew I had the best and they changed my perception of Real Estate Agents never pushy at any time and most importantly
they gave us honest and truthful advice at all times.
Its quite stressful as you know selling a property getting ready for open homes but everything just seem to flow beautifully.
I know its a team effort at your office so keep up the great work and I will definitely be recommending to others to list their property with Barfoot & Thompson.
PS Stela and Lynn made me feel as if I have known them forever and I consider myself very lucky we met through selling our property."
"We recently decided to sell our home in Greenhithe and decided Stella Brooker was the person to Market our home. We sold in about 6 weeks and Stella was really great and we felt for the first time ever, when selling our home that the agent was working for us. Stella made things flow easily. We would recommend her to anyone wanting to buy or sell a house."Barbara & Bob McNab - Greenhithe
"Thank you for all your hard work and patience. We really appreciate the time you have taken to help us find a new home. You have been amazing!!"Sarah and Chris Johns - West Auckland
"Stella's professionalism was fantastic, but above all, I appreciated her friendliness and understanding during a very difficult time. She continuously kept me up to date with feedback from Open Homes and what counted most was that the house was SOLD."Val Hunter - Greenhithe
"Sold!', This is entirely due to your indefatigable industry, your professional approach and your expertise. We do appreciate what you have done. We felt that you had our well-being at heart throughout and we really appreciated your call after the sale. We should have contacted you from the beginning. An expensive lesson".Maureen and Alex van Dam - Glenfield
"Well done', you gave 100
and got the best deal for us in a very difficult time of the housing market. We were kept informed after all open homes, were on time for every open home and tried different open home times so we would get maximum people through. Then when we had a buyer you went out of office hours to make the sale.
"Many thanks for your hard work."
"I contacted Stella through a reference to her. Her energy, enthusiasm and preparation led me to decide to list the home with her over other agents. Her communication, attention to detail and concern for the proper progress of the sale process was excellent. We congratulated ourselves on our choice of agent. Our decision was further repaid by the prompt sale of our property at a price above our list price."John & Kendra Bedoni - Paremoremo
"Stella was most helpful and professional towards us she made us feel our property was in good hands. She was always contactable, friendly and kept us up to date with all the proceedings."Emma & Phil Winstanley - Unsworth
"Stella impressed us with her honest, open minded and personal approach. She was positive and went the extra mile. Even though the market was becoming more and more unfavourable she was continually looking for different angles from which to promote the property and create interest."Nicole & Jimmy Nisbet - Greenhithe
"We found Stella, full of ideas and information on the best means to market our property, conducted open homes until the property went unconditional, and found backup buyers which made us feel more secure. After sales service and care was outstanding. Her motto - to go that extra mile is certainly with integrity."Lynne & Phillip McLeod - Beach Haven
"After a previous bad experience, Stella Brooker's name was given to us, as an honest, hard working agent who would put our needs first and although her office isn't in our immediate area, we felt it was safer to employ from word of mouth and we are very pleased we did. We were impressed with the photo's, her honesty and assistance, and Stella made us feel we were in control by giving us options whilst leaving the decision making up to us."Anna & Dan McConnell - Northcote
"After trying to sell my home privately, I contacted Stella Brooker. Her professional approach tinged with a great sense of humour and the dressing of my bachelor pad resulted in a quick sale. I would highly recommend Stella."Craig Seddon - Browns Bay
"I am very grateful for the work you put into selling my home, and for the lovely attitude you showed throughout. I am also pleased that you showed integrity with potential buyers to let them know in advance (so they could choose) regarding the power lines above our home. Your expert help in "dressing' the home was invaluable. Thank you soooo much."Sharon Josephson - Greenhithe
"The purchase involved some fairly complicated Council permitting issues and Stella was instrumental throughout the negotiations in getting the problems sorted out.
I would have to say that any customer left on their own to try and wend their way through the maze of council requirements could not be blamed for putting such a purchase aside and moving on in exasperation. We felt that whilst Stella did indeed represent the client, she was both professional and sympathetic to all aspects of the transaction and we valued all the help given to us as customers."
"Stella was a fantastic agent to work with. She was very professional, yet at the same time very friendly and easy to get along with. Stella listened to what we were looking for and found us a house we both fell in love with. I would definitely recommend Stella to others."Greg & Susan Hart - Greenhithe
"Stella's attitude and service far exceeded my expectations. Fantastic in communicating with both myself and ex husband and kept the process of selling the house rolling. Stella personally gardened and presented the house to an amazing standard. I believe because of these factors the sale of the property was successful."Maria Chote - Albany
"We have dealt with many agents over the years but you talked of integrity and did follow through after we went unconditional by assisting us in dealing with the issues, although minor, relating to the building inspection report. We wish you every success."Debbie & Ben Leduc - Greenhithe
"We were very impressed with the amount of effort & time Stella put into securing a buyer for our property, then assisting us in dealing with the building inspection. She worked tirelessly to ensure we reached an acceptable result which certainly met our expectations. She was professional and considerate when it came to showing people through our property and kept us up to date throughout the whole process. We'd highly recommend her to any client."Teresa & Phil Johnson - Greenhithe
"On deciding to sell our property, we interviewed several major Real Estate operators. We found Stella's approach to marketing, honest appraisal and sincerity beyond approach. She kept us well informed and we always felt most comfortable in her presence. The end result was far better than we anticipated due to constant hard work and diligence."Diane & David MacBeth - Dairy Flat
"Our dealings with Stella have been to what we expected, however we have never received this one on one personal involvement before. We are very appreciative of the level of service offered so far. Keep up the good work Stella. We are confident that you are the person to negotiate this sale for us and that you will be justly rewarded."Phillip & Penny Mattiner - Pinehill
"Professional and helpful'. She talked about treating her real estate deals with honesty and integrity and I definitely would attest to her portraying these values. Nothing was ever too much trouble, no matter how late at night. Her and Roger's main priority was to get the best deal for the client, which they did. However, they also did a lot of work behind the scenes for me, as a buyer, which made the whole deal fall into place smoothly and without any complications."Lynne Bright - Greenhithe
"Her professional approach, enthusiasm, energy and positive attitude was something I hadn't seen before. Nothing was a problem. She even advised me about the presentation of my home and then gave me a hand to have that perfectly accomplished. The photography with Virtual Tour was different to any other company and above all Stella's communication with me was great, which lead to a great result for us."Adriana van Brunschot - Greenhithe