I know that regular communication and transparency reassures my clients so I am totally committed to supplying it every step of the way.
It’s important to me that my clients get the best possible experience, no matter whether they are a tenant or a landlord. My ability to remain positive in a variety of situations enables me to organise the best possible outcome for all parties involved.
Working in the property management industry for a number of years, I have obtained a vast knowledge of day-to-day tasks which extends to complex insurance claims and clean-ups of previously under-managed properties. No problem is too difficult or too complex for me to tackle.
It’s a fast-paced industry and each day brings a new challenge. Being well-organised helps to keep my finger on the pulse and I know that nothing will slip through the cracks. I pride myself on my rigorous tenant selection to ensure the process from beginning to end of tenancy is seamless.
Owning an investment property doesn’t have to be stressful when you have the right support. Let me take care of all the details while you make your investment work for you - and not the other way around.
Our new property manager Steph Houghton, from the Henderson branch, keeps us up to speed on what is happening with our properties and also explains the legal requirements and law changes to us so we are across everything. It is a good partnership we have.Christine & Graham Denley
I would like to write and express how pleased we are, with the amazing professionalism and support we received from Stephanie Houghton. The communication process throughout was absolutely outstanding! Stephanie was always present, passionate and incredibly professional, in both her dealings with us as owners and the level of support provided to potential tenants. She carefully vetted all potential tenants and presented the property in the highest level. Going above and beyond anything I would have expected! To say we are pleased is an understatement, we are totally satisfied and relieved to find someone of Stephanie’s calibre! I would highly recommend Stephanie and I am so grateful we have engaged her services. Thank you so very much.K Jones
Stephanie Houghton is amazing to deal with - super friendly, helpful and diligent. It's reassuring to know that she is looking after my property. Thank you!S Bufton
Stephanie Houghton is honestly the BEST property portfolio manager to work with. She is very welcoming, friendly and professional. She’s made the process of viewing/applying for a home super easy and not stressful at all. To top it all off, her welcome pack also gives helpful information about the property.T Pao
We had engaged Steph to find us a tenant for our home in West Auckland. She has been brilliant to deal with and has been amazing with understanding and listening to what we wanted for rent, tenants etc. She has offered us invaluable amounts of advice as first time landlords, who were renting out their newly renovated first home. We would highly recommend her service and will be using her every time!Macreadie Builders
I’ve found Stephanie to be a fantastically customer-centric person to deal with. She took time to get to know the property and my requirements and as a result, secured perfect tenants. Despite the disruption of Lockdown, she was always 100% focussed and professional. Inspection reports are very thorough - I’m happy to recommend and endorse the quality of her work!M Clayton