Jim was outstanding from the start. He was not only the most prepared for appraisal, but also surprised me with the selling points for my house straightaway. I was impressed with his eye for detail, expertise and his genuine and earnest manner most of all. When the agency was signed he didn't lose time. He went through every corner of the house and surprised me with a number of wonderful presentation tips I hadn't thought about.

Despite him being one of the top salespeople with many listings and open homes, he never rushed things. He made me feel I was the only client he was dealing with. The sale far exceeded my expectations. His selling method worked fantastically which wouldn't have been possible with other methods recommended by other salespeople.

I feel very lucky to have met him and am very grateful for his service.

I recently sold my house on Ellen Avenue, Hillcrest. Throughout the whole process, starting with the appraisal, Jim was outstanding in his ability to describe and explain selling processes and best practice to achieve interest from buyers. I felt he really went above and beyond to help sell in a challenging housing market.

He was also very forward with communicating to other Barfoot & Thompson salespeople to help generate as much exposure for my house to the market as possible. This approach helped to secure the best possible offer, so I am very grateful for his help in doing so. Jim really is an asset to the Northcote and wider area and his authentic, genuine way of stepping a wary seller like me through the process, helped get me over the line to sell when I otherwise would likely not have done so.

We highly recommend Jim Liu. This is the second house we have sold with Jim and the result in this slow market confirms why we asked him again.

Jim was patient and gave us timely advice on how to improve our house to get a good result. We listened to Jim and took action on items identified, from decluttering to a house and deck wash. Jim took the time to get to know all the buyers and shared realistic expectations from the feedback provided.

Jim is genuine, thoughtful and has surrounded himself with a solid team that complement his strengths. We’re pleased we teamed up with Jim and listened to his advice.

Thanks Jim :)

I am very pleased to post some comments expressing my gratitude to Jim Liu for his care, attention and expertise in the recent sale of my house. Truly, I could not have imagined or asked for a better or more able salesperson to handle the preparation and sale of my house. Jim’s knowledge of the market is extensive, and his sense of its movements subtle – his advice was always accurate and realistic, and his assessments of the best strategy for the sale were tailored to both the house I was selling and the timetable I was on. A great strength of Jim’s is his ability to listen to the client and to find the best way forward in the circumstances. He offers gentle but clear advice, and attends to every step of the process carefully. Foolish would be the seller who does not listen to him, but he is also very ready to work with you towards your goal. The same applies to his conversations, as far as I could tell, with potential buyers – he works with them, and steers them towards what he understands as their goals, framing their choices clearly in order to advance the whole process. His expertise shines from him, even though his demeanour is quiet. He also has an excellent sense of humour. If I were selling again – or buying – I would without hesitation ask Jim to represent me. You should too!

From day one, my salesperson Jim Liu was available. Every bump in the road, he was there. He always got right back to us smartly and answered every question. He's honest and sold our apartment. On top of it all, he was a gentleman the whole way.

Hands down, there's no one like Barfoot & Thompson's Jim Liu. I'm sure every client he helps buy and sell, will remember him for life, with glowing thoughts.

I would like to let you know how grateful I am for having Jim Lui as my salesperson. After the first sale of my house failed, he was quickly on the job to sell it again. The whole time, he was not only an excellent salesperson but also a very fine person. Without his kindness the process would have been a lot more stressful.

I would not hesitate to recommend him to anyone as a salesperson.

We found Barfoot & Thompson so professional and helpful during a stressful time of buying and selling. Not having sold a house for 13 years and in Covid-19 times, the salespeople were so good at making sure we were always well-informed during the process. It was not only a rewarding experience but during the process we really connected with the salespeople.

We would like to acknowledge the superb service and result from the sale of our property by Jim Liu and his team at Barfoot & Thompson. His approach was meticulous and he accessed every possible purchaser, from families right through to developers. We had both a pre-auction offer and then a large number of bidders at the auction which achieved an outstanding result.

Our thanks an appreciation to Jim and Barfoot & Thompson for the both their efforts and excellent process.

Jim’s consistent work ethic exceeded our expectations and we would not hesitate to recommend him to any vendors and would certainly use both Jim and Barfoot & Thompson again in the future.

Very happy with the professionalism shown in helping us right from before open homes to auction. Didn't pressure us to sell, very open about the market and feedbacks. Very pleased with the professional service provided by Jim and his team at Northcote Branch.

"Selling a property from afar has inherent problems, especially as we, the owners, were not on site to work through issues as they arose. The Lockdown due to COVID-19 also added extra complications. We therefore needed a respected company and most importantly a salesperson we could fully trust, to handle the sale on our behalf.

Jim Liu from Barfoot & Thompson, Northcote branch came highly recommended from two other sources. After meeting Jim and listening to his proposal we felt confident he was the best person to list with.

What appealed to us from the start was his honesty, his enthusiasm, his obvious passion and sincerity in everything he did. The clincher was his extensive industry experience, his knowledge of our target market, and his advice of how to do things right. Once we accepted his proposal, everything flowed. We followed the plan he advised, and everything fell into place with minimal fuss.

His plan involved staging, cleaning work, minor repairs and adding some planting to the area outside the unit to add appeal. The marketing plan was appropriate for the property, consisting of open homes, private viewings, and exposure on all the relevant social media platforms. Throughout the process he did all the usual things you would expect in terms of keeping us up-to-date with buyer interest and market feedback.

Due to COVID-19, the weeks leading up to the auction were stressful, especially when it became obvious an on-site auction was not possible. Jim kept in close contact with prospective buyers and was confident an on-line auction would work well. The auction itself went extremely smoothly, with multiple bidders, and a financial outcome that exceeded our expectations.

In summary:

Was it stressful? A little
Was the process easy to understand and implement? Yes
Did we have doubts at times? Yes
Did we lose faith in Jim? No
Were we happy with the outcome? Yes, unreservedly. Jim exceeded our expectations in every respect.

If you are looking for someone to sell your property on the North Shore, we can thoroughly recommend Jim Liu. He will get the job done efficiently, effectively, and most likely exceed your expectations!"

Jim Liu from Barfoot & Thompson, Northcote, was recommended to us by a friend. As soon as we met him, it was clear that he would best represent our property in Campbell’s Bay. He has an impressive knowledge of every sector of the market and we explored in depth the best way to get a good outcome.

It’s been quite a journey as we listed initially as New Zealand went into lockdown. Jim remained positive and adjusted our campaign to meet the changing environment. We were so impressed by his thorough, professional and strategic approach; this man is a dynamo working really long hours for his vendors. He kept us updated almost daily, and weekly we received a comprehensive written report. We sold in under a month with a very good outcome.

We have no hesitation in recommending Jim and his team to anyone wanting to list their property.

We are extremely pleased to recommend Jim and his associate, Raymond. Jim was our agent for the sale of our property in Bayview in June 2019. Once we met him for the first time, it was not difficult for us to figure out how well and accurately he knows about the property market. Throughout the whole process, it was clear to us that he was genuinely working "For US". His communication was timely, precise, professional, knowledgeable, and informative. Thus, we were fully informed so that we were able to make any decision promptly and effectively. His professional work brought us the results. The number of people who turned up and bid at the auction was beyond our expectation. We got the result, which is the best result. We believed that his meticulous and strategical approach made it possible. Jim created the best result at the time that the property market was NOT active.

Jim Liu from Barfoot & Thompson, Northcote was the real estate agent who marketed and sold our property. During the entire process we were kept fully informed of progress with regular updates. We also received detailed weekly reports on the number of people who visited our home both during the open home scheduled times and other private inspections. This weekly report also outlined visits to various real estate and social media websites. We were amazed at the number of people and agents who visited our home and attended the auction. Jim worked very hard during the auction process to gain the best price for our home.

We have nothing but admiration for his professionalism and work ethic and have no hesitation in recommending Jim as a real estate agent for the sale of residential properties.

24th August 2018
Jim Liu from Barfoot & Thompson Northcote, has been our agent for the sale of our property in Albany. During the whole process he has been totally thorough and professional, offered great sales advice and was accurate in his estimated sales price range.

The marketing of our property was excellent and we had many visits from Barfoot & Thompson agents from other offices. We received regular updates of the open homes results. We were amazed with the number of people who turned up for our auction and the number of people who were bidding. We reached our reserve price easily and the sales price was at the top end of Jim's predicted range. We were very pleased with the price we achieved.

We have no hesitation in recommending Jim as a real estate agent for the sale of residential property on the North Shore.

Jim Liu provided us information based on facts, all his suggestions were practical, and he is fast, friendly, polite and professional. We are absolutely impressed with his approach in working with us. We have never met such a passionate, dedicated and committed agent.
Jim and the Team have been fantastic from day one. A really supportive team that kept us informed at all times of what was happening. Selling a house can be stressful but the team helped to make everything easy. The support has been great and the friendly team are very approachable and easy to talk to. This is the second time we have used the same team (Barfoot & Thompson Real Estate).
We would certainly recommend Jim Liu and the team to anyone thinking of buying or selling a home.
Kind regards,