We offer an in-house service that is unmatched in the New Zealand real estate market, covering everything from induction training for new employees to ongoing career development and meeting your REA Continuing Professional Development requirements.
Rachael joined Barfoot & Thompson in April 2024 after ten years in agency recruitment and seven years in sales for Emirates, both in New Zealand and in a broader role in Dubai. In Dubai, Rachael worked closely with the Emirates Training College, ensuring the sales teams were well-prepared for their roles.
As Head of Talent & Training, Rachael focuses on supporting and guiding the wider Training team to ensure Barfoot & Thompson offers outstanding resources and training for everyone who works with us.
Outside of work, Rachael is a passionate (and vocal!) supporter of the Blues, the All Blacks, and the Black Caps. And most other sports she can find. She has strong ties to Tamaki Makaurau/Auckland and a large, connected family.
Lynece joined Barfoot & Thompson in 2020 as an Office Administrator for the Te Atatu branch covering both the Sales and Rentals departments. She was later promoted to Office Manager in 2022. Before Barfoot & Thompson Lynece had previous experience as a Real Estate Administrator with Harcourts. Lynece then joined the Training Department at Support Centre in 2023 as their Training Coordinator. Lynece's working career has spanned over different industries, including Sales & Marketing Manager for a Digital Printing Company and office Manager for a Corporate Branding and Property Evaluation companies.
As the Training Coordinator, Lynece helps with all enquiries from Sales Agents and Branch Managers, uploads all of the courses into Olle, and arranges multiple functions, including our verifiable training events and the Administrator Frontline Day. Lynece also helps the Trainers to coordinate their trainings; including our Base Camp and Pinnacle Performance Program, reports CPD hours to REA, marks attendance for non-verifiable and verifiable training and weekly/fortnightly communications to staff regarding our Training Events. If you need any help with Training, Lynece would be the first point of contact.
Glenn brings over three decades of invaluable experience to his role at Barfoot & Thompson, having established himself as a prominent figure in the real estate industry since 1985. With a remarkable track record spanning several successful stints, including his tenure at Harcourts Grenadier in Christchurch where he ranked among the top 10 salespeople, Glenn's expertise is unparalleled. Throughout his career, Glenn has garnered numerous accolades, including recognition as top salesperson of the month, top listing salesperson, and top auction salesperson. These achievements underscore his exceptional sales acumen and unwavering commitment to excellence.
In addition to his impressive sales achievements, Glenn is also a highly qualified professional, holding accreditation as a Trainer with the Real Estate Authority (REA), a National Certificate in Adult Education and Training, and accreditation as a DISC practitioner. These certifications attest to his dedication to staying abreast of industry best practices and his ability to integrate cutting-edge tools and methodologies into training initiatives. Glenn completed his AREINZ qualification - the National Certificate & National Diploma in Real Estate - and became an associate of the Real Estate Institute in 1995. This level of qualification positioned Glenn to run his own company between 2000 and 2010.
At the core of Glenn's responsibilities is the delivery of the Pinnacle Performance program, a comprehensive initiative designed to elevate sales professionals to new heights of achievement. Additionally, he facilitates non-verifiable training courses, provides assistance with branch-based training initiatives, conducts verifiable courses, and offers personalized coaching to salespeople seeking to enhance their skills and performance. Driven by a passion for helping others achieve their goals, Glenn's professional ethos is defined by his unwavering commitment to client satisfaction and his dedication to selling what is often considered the number one asset for most people.
Outside of work, Glenn enjoys spending quality time with his family, indulging in outdoor adventures, paddleboarding, cycling, guitar and propping up the Mitre 10 balance sheet.
Luke joined Barfoot & Thompson as a Compliance Officer in 2019, serving our Papatoetoe Branch. Having previously held positions in Property Management, Marketing, IT and Admin roles within the Real Estate sector, Luke brings a wealth of knowledge and experience to his role as Systems Trainer within the Training Department. With a flamboyant knack and ‘can-do’ attitude when it comes to people and property, Luke truly feels as though he has found the industry for him.
Prior to real estate, Luke lived in the USA managing a boutique café by day and a good ol’ local pub by night. No stranger to putting in the hard yards while smacking a smile on his face, he understands how much dedication it takes to keep others happy, and make something work.
Outside of work, Luke enjoys snapping life's moments through photography, exploring the wonderful array of restaurants the city has on offer and slowing down to spend those special moments with family and friends.
Janet worked as an associate salesperson at our Pakuranga branch for eight years. Her passion for learning and development led her to join the Training Department nearly two years ago. During this time, Janet played a crucial role in the implementation of Agentbox and VaultRE, which are leading CRM systems used by our company. As a systems trainer, Janet specialises in various platforms, including Docusign, Myinfo, Saleskit, Campaigntrack and more.
Aside from Janet's professional work, she finds joy in exploring the outdoors through hiking, indulging in culinary delights at new restaurants and travelling to different countries.
Nikita joined Barfoot & Thompson as a Residential Salesperson and later transitioned into a Customer Service Coordinator role. Drawing from both experiences, she brings a unique perspective to her current role as the Sales Coach in the Training Department. Nikita has been with the company for several years, evolving and playing a valuable role in the team's achievements.
Nikita has built strong client relationships throughout her career in Real Estate and adapted to the many dynamic market changes. In her current role as the Sales Coach, she leverages this experience to provide guidance and training to all salespeople new to Barfoot & Thompson and the industry, ensuring they excel in their roles.
In a professional sense, Nikita is passionate about relationship building and integrating Barfoot & Thompson's systems and processes to boost performance and exposure. She understands the challenges and opportunities in the industry and is dedicated to equipping the team with the necessary skills to thrive.
Outside of work, Nikita enjoys a variety of activities. Whether she's engrossed in a captivating book, trying out new recipes in the kitchen, or spending cherished moments with her family, she approaches life with enthusiasm and warmth.
Sandy joined Barfoot & Thompson in 2004 as a sales agent, and in 2006, moved into an administrative role where she gained a sound knowledge of all the company’s systems and best practices. In 2020, Sandy extended her career by joining the Administrators Relievers team, where she further developed her skills in facilitating branch managers and administrative teams to support them in all aspects of their administrative requirements. Sandy was appointed as a Frontline Trainer within the Training Department in 2021, where she coaches, mentors and teaches our new and existing administrators in all of our systems and procedures to be successful in supporting a branch.
Sandy's career in real estate began in 1987 as an administrator for a local real estate company in West Auckland. She quickly discovered her passion for real estate and moved into a successful and rewarding residential selling career spanning nearly two decades.
Having spent nearly a decade in the military before her real estate career, Sandy brings ingrained strengths of discipline, dedication, integrity and loyalty to all that she does. These personal values align closely with those of the Barfoot & Thompson family, and Sandy is passionate and committed to educating others to reach their potential as competent administrators.
Outside of work hours, Sandy enjoys spending time with her family, daily walks around her neighbourhood with her dog, and gardening and maintaining her semi-rural lifestyle property.
Jacqui has over 20 years of experience in real estate agency management, supervision and training. Most recently, Jacqui spent six years at Mike Pero in the role of National Supervision and Compliance Officer. Before that, she was head of training at the Real Estate Institute of New Zealand (REINZ). Early in her real estate career, Jacqui was an auctioneer and managed real estate franchises.
