Thanks for your services over the past year or so. You have managed everything for the property very well and made it a stress-free time for us. I would certainly recommend your services to anyone.
Barfoot & Thompson Browns Bay have proven to be excellent property managers with nothing too much trouble. We are located in the UK and so it is important to us that our investment is always managed and maintained on our behalf. We are keen to keep our tenants happy and this has been rewarded with the excellent tenants secured for us by B&T, remaining with the tenancy for upwards of four years now. Anna Gibbons deserves particular praise for her prompt, efficient and always pleasant service. I would recommend Barfoot & Thompson Browns Bay Property Management to other landlords based on this experience.Owner - Tim Bibby
Anna is an attention to detail and very supportive agent. She is like a missing puzzle of communication between the tenant and myself. Whenever I have a question, her reply is always to the point and prompt. She manages our property with her heart and tries to help both parties with maximum satisfaction for both sides.Owner - L T Y (Jack) Lin
The service and communication I've had from Amanda and Anna at Browns Bay gives me confidence in recommending Barfoot & Thompson to others. I have recently become a client of Barfoot & Thompson in Browns Bay and can confidently recommend the service to other landlords. I have found them to be highly knowledgeable of the rental market and experienced in the management of property. Communication has been clear and timely and the advice given both expert and helpful. I can be sure that my tenants are being well cared for and that the property is in professional, competent hands.Gillian Sheai - Owner
Your service is always prompt and professional and your team makes the rental process so effortless. After a few years break, I have rented my house again with you and your service is still top notch. I always recommend you and your team to friends and family who need a rental agent!Jo Walker - Landlord 2018
Thank you for doing such an efficient and professional job managing the property. Should I rent it in the future I will be in touch.Jo Walker - Landlord 2017
Over the past couple of years, Anna Gibbons from Barfoots Browns Bay office has been my Property Portfolio Manager. During this period I have received exceptional service from Anna.
Living abroad as I do, it is fundamental that I have an outstanding Portfolio Manager to oversee the care and attention of my rental property. I have complete trust in Anna; she does a remarkable job and has given me peace of mind.
I think that in matters pertaining to property, the main link is communication at all levels. Anna is just brilliant at "keeping me in the picture". She emails me as soon as issues arise on the property, plus when I receive my routine property reports, Anna helps with any problems that may have developed, calling in reliable tradespeople when necessary to deal with required maintenance. She then follows it up before reporting back to me. Her suggestions are always practicable and most acceptable.
Anna also communicates extremely well with the tenant in my property, this makes for a harmonious landlord/tenant situation.
I would thoroughly recommend Anna to anyone who was seeking a respectable, reliable Portfolio Manager in the future.
Just a short note to thank you for your services over the years that you managed our property at Waiau St in Torbay. Your people made being a landlord a "hassle free" experience, which I believe is somewhat unusual in this environment.
Anna Gibbons has proven to be excellent to work with. Of late through the process of the tenants moving out, Anna has been very supportive with her cheerful, commonsense approach to the business. Her professionalism allowed the negotiation of some "awkward" moments with ease and to the satisfaction of all concerned.
Should we return to letting we would of course also return to Barfoots and would have no hesitation in recommending them to others.
I want to say thank you for the great service we received. It was a pleasure dealing with you. From signing up, through renewal, till the end of our contract, we received excellent service.
Thank you also for making it possible for the kids to continue to stay there.
We appreciate the extra effort you put in assisting us.
Peace of Mind is the phrase that immediately comes to mind when thinking about the service and support provided by Anna and Barfoot & Thompson's Rental Team in Browns Bay. I know my property is being well looked after, with any issues being communicated well and dealt with promptly and reliably. They have a very good team of Contractors on call as well who give good quality support if and when required. The procedures followed by Anna and the team in selecting new tenants ensure that there are no issues in that regard either.Dave Maxwell
My time at Anzac Road has definitely hands down been the best tenancy experience I have had. Very helpful and efficient.
Thank you so much.