Top Small Property Management Office, Eastern Beaches Region, to end March 2025
Top Small Property Management Office, Eastern Beaches Region, 6 months ending September 2024
#3 Property Manager & Team, Eastern Beaches Region, to end March 2020
#1 Property Manager, Eastern Beaches Region, 6 months ending 30 September 2019
In December 2012 I joined Barfoot & Thompson Pakuranga as Head of Property Management where I’m dedicated to meeting the needs of both landlords and tenants. With most of my working life spent in real estate, (35+ years and counting!), I am committed to delivering high-quality service while continuously enhancing communication, knowledge and balance for everyone involved.
I believe that a strong foundation built on four key pillars - the owner, the property, the tenant, and the property manager is essential for success in this field. By focusing on these four pillars, my team and I create stable, lasting relationships and ensure that all parties feel supported and valued throughout the management process.
Having emigrated from England to Zimbabwe in my early twenties, and then from Zimbabwe to New Zealand in 2002, I understand the challenges of starting fresh in a new place. Now, when I deal with clients in the same position, my goal is always to create a stress-free transition, minimising unnecessary pressures.
With a Bachelor of Applied Science majoring in Psychology completed in 2012, I bring advanced marketing insight, excellent communication skills, and a deep understanding of how to work effectively with people.
In addition to my academic background, I have undergone extensive training in Property Management. This enables me to ensure compliance while maintaining smooth management operations. Over the years, I have successfully managed a diverse portfolio of properties, consistently maintaining low vacancy rates and high tenant retention through proactive management and exceptional customer service.
My management approach is centred around proactive communication and tailored service solutions. I leverage the latest property management technology, offering seamless online experiences for tenants with 24/7 access to maintenance support, making property management efficient and accessible.
Clients frequently commend my responsiveness and attention to detail, with one landlord noting, "Their commitment to finding quality tenants gave me peace of mind."
Whether you're a landlord looking for hassle-free management or a tenant searching for a new place to call home, my team and I are here to assist you every step of the way.