Jane Auret

Jane Auret

Head of Property Management
Pakuranga Branch
Mobile  027 431 9577
I have known Jane for the past 18 years. Throughout the years, I have had the privilege of witnessing high-quality work ...
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Jane Auret

Head of Property Management
Pakuranga Branch
Mobile  027 431 9577

About Jane Auret

Top Small Property Management Office, Eastern Beaches Region, to end March 2025
Top Small Property Management Office, Eastern Beaches Region, 6 months ending September 2024
#3 Property Manager & Team, Eastern Beaches Region, to end March 2020
#1 Property Manager, Eastern Beaches Region, 6 months ending 30 September 2019

In December 2012 I joined Barfoot & Thompson Pakuranga as Head of Property Management where I’m dedicated to meeting the needs of both landlords and tenants. With most of my working life spent in real estate, (35+ years and counting!), I am committed to delivering high-quality service while continuously enhancing communication, knowledge and balance for everyone involved.

I believe that a strong foundation built on four key pillars - the owner, the property, the tenant, and the property manager is essential for success in this field. By focusing on these four pillars, my team and I create stable, lasting relationships and ensure that all parties feel supported and valued throughout the management process.

Having emigrated from England to Zimbabwe in my early twenties, and then from Zimbabwe to New Zealand in 2002, I understand the challenges of starting fresh in a new place. Now, when I deal with clients in the same position, my goal is always to create a stress-free transition, minimising unnecessary pressures.

With a Bachelor of Applied Science majoring in Psychology completed in 2012, I bring advanced marketing insight, excellent communication skills, and a deep understanding of how to work effectively with people.

In addition to my academic background, I have undergone extensive training in Property Management. This enables me to ensure compliance while maintaining smooth management operations. Over the years, I have successfully managed a diverse portfolio of properties, consistently maintaining low vacancy rates and high tenant retention through proactive management and exceptional customer service.

My management approach is centred around proactive communication and tailored service solutions. I leverage the latest property management technology, offering seamless online experiences for tenants with 24/7 access to maintenance support, making property management efficient and accessible.

Clients frequently commend my responsiveness and attention to detail, with one landlord noting, "Their commitment to finding quality tenants gave me peace of mind."

Whether you're a landlord looking for hassle-free management or a tenant searching for a new place to call home, my team and I are here to assist you every step of the way.

What my clients say

I have known Jane for the past 18 years. Throughout the years, I have had the privilege of witnessing high-quality work delivered to us and exceptional service done to us. Jane always had a positive and genuine desire to work for the people. We have grown to be close and whenever we need any advice about our properties, she demonstrates honesty, integrity and loyalty with kindness. In addition, she has a strong sense of responsibility and commitment to helping others, also exhibits a strong work ethic. I am very happy and proud to have a Property Manager like her.

Stanley

Jane has been my Property Manager for the past 18 months while I've been living overseas, and she has consistently demonstrated professionalism in her approach. She keeps me well-informed about regulations and updates from my tenants, which has alleviated the stress of managing a property from afar. I highly recommend Jane to anyone in need of a caring, proactive, and knowledgeable Property Manager!

Rosa

Jane was a real pleasure to deal with for our properties. She is extremely professional in all her processes and has a lovely, friendly, yet clear and precise manner when communicating with us and our tenants who have also commented how easy she is to contact and approach. She is quick to respond to any issues which may arise from both parties, offering solution-based suggestions along with organising the appropriate work to be done in a timely manner resulting in happy tenant, happy landlord! It couldn’t be easier for us being out of town and I would definitely use Jane’s expertise for any future properties and highly recommend her to manage any rental property.

Helen

In 2013, I bought my first rental property in Manurewa. The people who sold me the property gave me a Property Manager and my experience with that Property Manager was not very nice. The property was so badly managed, the house was badly damaged and I didn't receive rent for a couple of weeks. Luckily when I approached Jane and asked her to take over, things suddenly changed. The property was checked every three months and Jane would give me a full report with all the photos. Any problem with a house, she would deal with that straightaway and I did not have to wait for her.

What impressed me was when I went to see my tenants without her. They had such great respect for Jane. Whatever she asked them to do they would do it. All thanks to her.

Last year I sold the property in Manurewa and bought a new one in Howick. Jane found me such a great tenant, one to dream about. She is always approachable, understands all my needs. Jane is looking after my sister's property as well. Four times she has found amazing tenants for her property.

If you are looking for a Property Manager, Jane is the one.

Thank you, Jane for being such a great Property Manager and for looking after my sister's and my one investment property.

Valentina Milosevic

We have worked with Jane Auret for several years, and she has consistently done an excellent job managing our properties. Jane is professional, reliable, and we are very satisfied with the relationship we've developed as she oversees our property assets.

Bryce & Nikki Purdy

It has been an amazing journey to be with your management for 17 years and continue to be with you. Thank you so much for providing much needed assistance during our hard time. We are greatly pleased with your genuine job with our houses. It has been an incredible to work with someone like you so multi-talented and resourceful. You have shown us so much support over the years and we are so grateful to you Jane. Thanks for being a great Property Manager and a great mentor as well.

Whenever we needed anything in regard of your managing the property, you are always available for us to talk.

We really appreciate the clarity of your solution for the problem, and you understand our expectations and work together with us. Your motivational talk often encourages to us to move on with our work. We don’t get worried when we gave our property with you, Jane.

Thank you for all the years of guidance and advice you have bestowed on us. It was a privilege to work with you. You have made us very proud of our future endeavours as well.

Kapai Jane!

Stanley & Cynthia Heber

I have worked with Jane for many years. Jane and Barfoot & Thompson do a great job. Jane is efficient and professional. She keeps me informed of what is going on. I feel I can trust Jane to deal with any issues as they arise.

Brett

Jane has been managing my property for more than a decade. She is very reliable, friendly and an expert in her field.

Best wishes to her and the Barfoot & Thompson team.

Sachin Salat

Friendly Property Manager and team. Reliable and highly competent. Highly recommend their services.

Peter & Rachel Emmanuel

Very professional and very satisfied with the Property Manager.

Reji Mathew & Salin Reji

Jane Auret from Barfoot & Thompson Pakuranga, was highly recommended to us by Angela Davis. She is very communicative, her follow up works well and she keeps me up-to-date. As I live overseas, it's great to have someone dependable managing the property.

Toon Yee Chiam & Mei Ee, Phyllis Yuan-Will

Thanks for taking the time to chat through everything just now. Signed agreement as discussed, will get Huw to add his to the back page and scan that over later. Will keep the original in case you need that when we pick up the keys.

Can't thank you enough for turning this into a positive experience. Wasn't looking forward to moving again but it's been a breeze so far. We are looking forward to moving to our new home.

Catrin

I just want to thank you Jane. You have been excellent since taking on the property and I appreciated you checking in on us when we had Covid. Not many Property Managers would. I wish you all the best too :)

Harmony Te Tauri

My Property Manager successfully manages maintenance and sorts any issues in a good way. She is very good at dealing with different people.

Iqbal Omran

Having Barfoot & Thompson management meant I did not have to be concerned about what was happening with my rental property. I was able to focus on other things while the rental manager took care of my property.

Rob

Jane has looked after my property on Cascades Road, Pakuranga. She is a first-rate Property Manager, with a wealth of expertise at her fingertips who loyally responds to the emails immediately. She is always on top of any issues that arise and deals with them efficiently. I have absolute faith in her and feel confident leaving our property in her capable hands . I would endorse her wholeheartedly.

Iqbal Omran

Jane Auret of Barfoot & Thompson is simply the best for property management. Very friendly yet professional, dependable, proactive and a lovely person to work with. We trust her and Barfoot & Thompson implicitly!

Peter & Rachel Emmanuel

We have no hesitation in highly recommending Barfoot & Thompson Pakuranga, as we have received excellent service in the management of our property. Jane Auret and her team have been outstanding in finding tenants and managing our property from a rental/maintenance perspective. Jane is very professional, honest, efficient and has excellent knowledge in property.

As we live in a different city, Jane has taken care of our Pakuranga property for nearly 10 years, and nothing has ever been a problem. We have never had a rent arrears situation, inspections are carried out regularly as required, and a full suite of photographs have been provided every time.

To reiterate – we have no hesitation in recommending Jane and her team.

Darryl & Shelley Begg

Our Portfolio Manager Jane Auret, is awesome. She manages our two properties in Pakuranga, and from our perspective as out-of-town owners, is accommodating, efficient and lovely to deal with.

Darryl & Shelly Begg

Good and prompt service.

Stanley Heber

Very approachable and react to issues promptly.

Vicky & Tony Dick

Great communication and friendly approachable staff. Wonderful, efficient, communicative property manager and staff.

Yvonne & Grant

Jane is excellent in keeping us posted on our property and also fixing issues. Very supportive and efficient.

Peter & Rachel Emmanuel

We have been dealing with Barfoot & Thompson for the past seven years. Their policies and procedures are very clear and transparent. We have had Jane Auret from the time we joined. She is superb. She has moved up the ranks. All statements, conditional report and things which require urgent attention are comunicated properly.

Good and friendly staff to deal with. They give a good report/photos on inspection and likely repairs to be carried out in future and present repairs required to keep the property up to standard.

Mathew & Salin Reji

I wanted to send this message to you because I know we had a rocky start, to begin with when we first moved into Gossamer Drive. We may not have been the best of friends or seen eye to eye on certain things, but we would like to personally thank you and let you know that we appreciate you as a Property Manager and all that you have done during and after our tenancy. You were professional and informative at all times and a fountain of knowledge when things were proving challenging. In all the times that we have rented, I have never come across a more thorough PM than yourself. Yes, you kept us on our toes, but you also taught us a lot about property management (when we eventually have a property of our own) and things to look out for.
On behalf of my family, thank you for being our Property Manager and for looking after us as tenants. B&T Pakuranga should be proud of the brand ambassador you are for their team.

Bernie & Ivery West

Thank you Jane and Hi Dana,
We really appreciate Jane's great work in managing our property we have had an awesome experience during her time with us. We look forward to a great experience with you too. Many many thanks Jane.

Maud

You are the best honestly
Hope my new landlord will be just as nice and understanding as you were
You really looked after us even when the going got tough but you were there

Tania Kaisa

Gratitude is a virtue fast disappearing from many sections of the society it seems. Please do know that I am immensely grateful for the time and effort you've put into not just this power issue, but in dealing with the tenants in general. You rock!!

Apurva - owner

Excellent - thanks Jane for the great work you do for us...it is genuinely and sincerely appreciated.

Bruce Purdy

I would like to put on record sincere thanks to Barfoot and Thompson for wonderful service they have provided as property managers over the years. I am sure we will utilise your services in the future too. Thanks for all the help and communications. It has been a wonderful journey.

Prashant Belwalkar

Thank you for the good service you are providing. It makes me very happy to know that I chose the right agency to look after the unit, esppecially with me so far away.

Barbara

Thank you Jane.You are awesome!

Rong

Hurray!! very much appreciated your work Jane on this dispute, thanks very much for your efforts. It took a long time for the results to arrive from Tenancy Services but very good news at the end.

Ardeshir

Thanks a lot for your effective work.Definitely I will recommend your excellent services to my friends if they have properties to be managed.

Rick

Dear Jane, thank you so much - you did everything!

Li

Thanks Jane, really appreciate your help

Lance

Thanks Jane, I do appreciate this. You have been great through the whole year and have always done your best to sort any issues out, so thank you. :)

Kaylee
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