I admire Keely's communication approach. It's at the highest level and with great modesty. Keely creates a relaxed environment and works collaboratively with both owners and tenants to achieve the best possible outcome.

With all the busyness around selling our property in Onslow Rd, I haven’t got around to sending you a thank you. So thank you for managing the property in such an efficient way and organising what needed to be done at the end of the tenancy. I really appreciated the way you responded quickly to emails and requests. I will certainly be recommending you to friends should they need their property managed.

We would like to thank you for everything you have done for us. You are truly amazing and have been very helpful to us along the way. We wish you all the best in the future. Thanks again.

Mike and I wish you all the very best for your new adventure. Your professionalism alongside your wonderful personable way has been a treasure. We have felt all along that you really cared about us and our property and that is a quality hard to find.

We thank you very much Keely. Warmest wishes and regards and perhaps one day our paths will cross again to tell you the above in person.

Professionalism, Quality, Responsiveness

Ever since Keely came on board, I felt the favourable change in how they managed our property. After more than three years with Barfoot & Thompson Mt Eden, you feel you're being looked after as a valued client. They listen to your concerns and act professionally and responsibly. In addition to that, you feel they have your best interests in mind which is what property owners expect from a property management company.

I would also like to express my appreciation to Keely in helping and providing professional and precise advice on property management. Keely, great job and keep it up.

Thank you again for your help and your professionalism in all the issues we have discussed. You dealt with everything promptly and efficiently. An excellent Property Manager.

Ken Nelson is my name and I owned a couple of rentals, one of which was managed by your team. Unfortunately, that one was contaminated by P, the reading was from memory, 54 parts per whatever! It was March 2019 and Keely Kerrisk (Stubbs) was the one who informed me of the P problem and we met her at the property. The tenant had long absconded.

At this time, my wife had just been diagnosed with terminal cancer and she accompanied me to meet with Keely at the property. She has since passed away. As you can imagine, we were distraught to say the least, at receiving two lots of bad news, the cancer and the P contamination.

The reason for this email is to tell you that you have one exceptional lady in Keely. It brings tears to my eyes when I think about what she did to ease the burden on us both. On telling Keely the bad news about my wife, she said ,"you two go home, I will take care of everything". And she did just that. From making the insurance claims to organising the work crews to test, clean, repair and she got the place "sale" ready. We pretty much did not have to do a thing apart from okay quotes she arranged.

I have nothing but the highest praise for that lady and I felt that you should know about this. Keely deserves the highest honour.