Very professional...would highly recommend - Kathryn once again, did a great job finding a suitable tenant for our rental property. She takes care of the heavy lifting whilst being approachable, professional and extremely reliable. I highly recommend Kathryn.

Professional, Excellent Service
I highly recommended Barfoot & Thompson Property Management team Milford. They demonstrated professionalism and efficiency. Kathryn, our Property Manager is always approachable and quick to address concerns and getting things fixed promptly. Our properties were impeccably maintained.

If you want a management team that combines friendly, reliability and proactive problem-solving, look no further. Thank you for making our experience so positive. Highly recommended!

Outstanding Property Management Experience with Barfoot & Thompson Milford
Barfoot & Thompson Milford were exceptional throughout my tenancy. Their market knowledge helped me find a well-priced, quality rental in a great location. Communication was always clear, timely and respectful and any issues I raised were addressed quickly and professionally. They conducted inspections and maintenance efficiently, with genuine care for tenant comfort. Their professionalism and friendly approach made me feel valued and supported. I highly recommend them to anyone looking for a reliable and responsive property management team.

Professional and Friendly
We needed a new tenant so once again, Kathryn Thomas was our first call and within a couple of days, we had an excellent new tenant. The service was professional, friendly and stress-free.

Efficient service and great communication
Barfoot & Thompson manage our rental portfolio in Auckland and have recently re-let one of our properties for us. Kathryn Thomas at Barfoot & Thompson Milford was very knowledgeable and efficient in securing a new tenant and worked with us whilst we did some renovations prior to the commencement of the new tenancy. Thank you Kathryn!

Great experience
Very professional and great communication, we were kept up to date at each step of the process. Kathryn was very friendly and responsive, we would be more than happy to deal with her again.

Exceptional
Easy to communicate with. Proper communication. Always able to reach out to clarify doubts.

Had fantastuc experienced Property Manager. Couldn't have been better. Very helpful and brilliant at her job.

Awesomeness
A very professional and friendly Property Manager that made a stressful time into a walk in the park, with good communication and an understanding of my situation to still short list me as a potential tenant, whereas many had just said no. Thank you so much. Me and my daughter love our new home.

Great Experience
Thank you for allowing me to express my experience of your service. I cannot forget Mrs Kathryn Thomas, Senior Property Manager, who helped me a lot during a difficult time. She provided invaluable assistance with this property. I am very happy with your excellent service and I strongly recommend it to others.

Much better than other Property Managers!!
Other Property Managers I contacted messed me about and promised to do things. Meanwhile my freshly renovated rental property sat vacant. One call to Barfoot & Thompson, and Kathryn was onto it in a flash and found me excellent long-term tenants. She keeps me informed of the market trends and important information affecting my rental. She is easy to contact, responsive, proactive and helpful. Barfoot & Thompson have some great reports too and tools to help busy landlords. Highly recommended.

Professionalism and efficiency, every time!
Kathryn has been my Property Manager for almost a decade, and her consistency in client service and professionalism has never faulted throughout this time. Kathryn removes any stress from the process of having to find new tenants, addresses issues as they arise during the tenancy with pragmatic solutions, and creates reassurance through delivery that my property is in safe hands, time and time again. Thank you Kathryn!

Excellent customer engagement.
Always available to effect any changes and requests as required.

“Kathryn has been very proactive, responds well to any issues and comes up with solutions”. 10/10

Top Rental Property Manager
Highly Recommend! I have been dealing with Kathryn for many years, and have always been impressed by her market knowledge, professionalism and promptness. As a landlord, I can’t ask for a better Property Manager.

Fantastic Service
Property Managers like Kathryn are highly recommended for their dedication, negotiation skills and commitment to excellence. And I really appreciate her clear instructions, efficient communication, and professional service.

Excellent service and communication
Kathryn is fantastic to deal with, very responsive to the needs of tenants and landlords, just gets stuff sorted with minimal fuss and the right amount of communication. Great at finding ideal tenants to protect the interests of the landlord and property.

Great Experience
We have had a lovely experience with Kathryn as our Property Manager. She’s always responsive and comes back with solutions for any issues we have had. Haven’t a bad word to say, we will miss her when we leave!!

Excellent Property Management Service
I am writing to express my sincere appreciation for your outstanding management of the property we have rented for the past three years. As a former landlord myself, it has been reassuring to witness your consistent and fair approach in delineating responsibilities between tenants and landlords.

Your prompt attention to any concerns we've raised has truly made our living experience comfortable and stress-free. Your quick responses and efficient resolution of issues have been exemplary, ensuring that any problems are promptly addressed and resolved.

Your friendly and approachable personality has made all our interactions pleasant and positive. Your fairness in addressing concerns speaks volumes about your dedication to ensuring a harmonious landlord-tenant relationship. Thanks Kathryn!

Finding new tenants made easy Our Property Manager's knowledge of the rental market, timing and careful selection of prospective tenants was very good, making our lives easy.

"Kathryn was excellent to deal with. So efficient from the start. Everything moved along so fast and I was informed of everything along the way."

5 Stars Kathryn has been a fantastic tenancy manager for us over the last eight plus years. Great communication and appreciation for our home. I have always respected her professionalism with the role too. Thank you once again.

5 Stars The team and Kathryn in particular were always quick to respond to maintenance issues or anything we needed. The console app makes it super easy to track payments and defects. Highly Recommended.

I want to express my appreciation to Kathryn Thomas who was our Tenancy manager for three years. Her professionalism, prompt communication, and proactive approach to property management, made our tenancy a positive experience. Kathryn goes above and beyond to address our needs, and her friendly demeanour added to the enjoyment of our time here. I highly recommend Kathryn and the team at Barfoot & Thompson Milford for their outstanding service.

"I have found the people I am dealing with to be friendly, reliable and competent."

10/10
"Efficient, friendly service."

"Good impression for Milford agency."

"Great Customer service, very happy!  Keep doing what you're already doing."

10/10
Good communication, approachable, available."

10/10
Having a property manager has served us well for 20 plus years and having had two long serving ones is even better. We get to know them and they get to know us and our preferences."

"After been renting a house with them for nearly four years, we bought a house through them and the overall experience was great. Big thanks to Kathryn Thomas and Linda Teng." 

"As a property owner, I have found Barfoot & Thompson Milford Property Management very professional and willing to go the extra mile when needed. As I'm an overseas client, it's very important to have total confidence in a team that will look after your property.  Kathryn and Luise have proved themselves to be totally professional in finding the right tenants and to make sure the whole renting process is stress-free for both tenants and owners."

"Professional service. Nothing is a problem for Kathryn to sort out for us if required. She cares about the property and makes sure to get the right people."

" Professional and reliable to deal with. Have supplied excellent tenants for our rentals."

"In our experience, Barfoot & Thompson has lived up to our expectations in every possible way and in particular the service we receive from Kathryn Thomas. In respect of management of our rental properties, the service cannot be faulted."

10/10
“Good at picking good tenants.”

10/10
“Always prompt service.”

10/10
"Kathryn is very approachable and nothing is too much trouble."

As mentioned previously, when we met my youngest had chronic issues last winter with ear infections and sickness which was hugely stressful and impacted on my work. I wanted to thank you so much for your kindness when we met. Dealing with someone who was kind, thoughtful and empathetic was a ray of sunshine in what was a difficult time for me.

Thank you so much.

Great service. Being an overseas landlord is challenging and having support from Barfoot & Thompson makes it easier and smoother. Highly recommended!

Happy tenants, happy landlord, what more could you ask?

Kathryn Thomas is a really good communicator, makes our life much easier, is upfront and professional.

Really, I recommend Kathryn T. The way she manages the properties, she is so interactive.

Im getting great service right now and feel like my property manager looks after my investment by giving concise and timely communication. She also offers great advice when I ask.

We have always chosen to use a property manager to support us with our rental properties and this has spanned almost 20 years. Our decision was based on having people who are fully informed with current tenancy rules and regulations manage both the letting of the properties as well as the ongoing management and inspection aspects. This decision has served us well and we have been thoroughly satisfied with the ease of communication, timely attention to all requests and outcomes with issues. In the current settings with changed and sometimes complex legislation, we welcomed having Barfoot & Thompson Milford, Kathryn Thomas and her assistants navigating and providing solutions with maintaining and maximising our investment properties.

We have had Barfoot & Thompson manage our rental property for many years. Their professional service has provided us with trouble-free tenants and a high rate of occupancy, delivering us a good rate of return and peace of mind that easily justifies the management fees rather than us managing the property directly. We are happy to recommend their property management service.

Barfoot and Thompson have provided excellent tenant selection services and thorough on going inspections to meet the insurers requirements. Maintenance matters have been recorded, allowing for my choice to do repairs, or approval for their trade's people to engage in repairs. This all gives valuable peace of mind.

The property managers are on the ball and proactive.