#2 Property Management Team Overall, to end March 2022
#2 Property Management Team Overall, 6 months ending September 2021
#6 Property Manager Overall, 2017
Shelley joined the Epsom branch of Barfoot & Thompson in 2000. Having worked in sales administration and as the Sales Manager of a successful sales team she brings a wealth of knowledge to the position as Property Manager.
Customer service is an important part of the service that Shelley offers. She believes in providing outstanding and professional service to her customers and clients.
With an approachable attitude she believes that her style of management is to be effective in communication and having and understanding of what it is people need.
Having the support of a company such as Barfoot & Thompson with their strength of profile as the market leaders in real estate needs and the application of the latest technology allows me to help you.
I have been using Barfoot & Thompson for almost seven years now. Over the years, I have built up my confidence with the company and I feel they are reliable and helpful. They will listen to your concerns as a Landlord and try to do their best. If they are unable to comply with your request, they will give a valid reason. At the moment I, am dealing with Brittany and she is very helpful, friendly and professional. I am happy with the service I get and I will recommend Barfoot to my friends and family.C & P Sumanasena
Barfoot & Thompson have managed various properties for me for the past 20 years. Over this period, they have been very efficient, proactive and reliant in the way they have managed my different needs. I would like to specifically thank Shelley Erceg for her advice and support over many years. She has led a diverse team that, in spite of several changes over the past few years, consistently provided excellent professional service and support. This clearly attests to the way she has developed and managed every member of her team.Ghulam Khan
'Our rental property was very well managed by Shelley and her colleagues from the Epsom branch of Barfoots.
It was our first experience of renting a property and we received excellent service and support.
We would have no hesitation in asking Shelley and her team to manage another property for us'.
"Shelley and her team has been really good with managing our property. They had been managing our property for almost 3 years and we have had no issues with their service. They did regular inspections and provided us with full report. Market rent was reviewed on regular intervals. All rents were collected on time. This took away a lot of headache of managing a property while at the same time I had a business to manage. I would recommend their services."Rohit Patel
"My wife and I wish to extend our sincere appreciation for all the support and assistance in renting and maintaining our property in Mt Eden over the past five years. Your team, Serena Morman and Susan Harding, have shown and exercised such good judgment in selecting responsible caring tenants that we've essentially have never had any concern regarding the condition of our property or collection of rental payments.
Had the property not sold recently we would have had no reservations in placing you and your team under contract to lease or rent the property again. We wish you, Serena and Susan all the best for the future and, again, thank you so much for the peace of mind all of you have provided us over these past years."
"We received an excellent service from Ms Shelley Erceg and her team at Barfoot & Thompson - Epsom office in managing our property. They were professional, efficient and kept us updated of our property. We were kept informed by monthly reports, quarterly property inspections and payment remittances were done promptly. They were also mindful of the special instructions we had conveyed to them as landlords and always kept us in consultation with our property management.
Although we are located overseas, we could always communicate with them easily via phone or email. We are truly satisfied and enjoyed a stress free time as landlords that made the property management of our Auckland home a breeze.
We would highly recommend Shelley & her team for property management services."