I am delighted to provide this testimonial for Sophie, who has been lovely to work with on our rental property. Her high professionalism, dedication, and her thorough understanding of the rental market ensured that our property was quickly leased to suitable tenants. Throughout the process, Sophie exhibited excellent communication skills, keeping us informed at every step, and addressing any concerns we had. She stands out for her quick responsiveness to issues that tenants experienced, always ensuring prompt resolution and maintaining a positive tenant-landlord relationship. We are very happy and pleased with her exceptional service and commitment, and highly recommend Sophie to anyone seeking a competent and reliable Property Manager. Thank you, Sophie for your outstanding work and dedication. We look forward to continuing our partnership with you in the future. Kind regards:)

"Overall good service from Sophie and professional too."

"Sophie Sun has provided an excellent property management service for our property. From the initial consultation, to the advice given, to explaining landlord obligations, and getting the property ready for renting, every step was efficient, timely and effective. Tenants were secured in a relatively short period of time. Some of this happened while on holiday in Australia and required independent action that was well delivered by Sophie."

Good service, fast response, always answered phone call on times. Even answered the phone while on sick leave.

Professional and reliable services.

Staff are friendly, professional and get the job done.

"It's about people. Sophie is very responsive and gets things done even faster than I would normally expect. Sophie is friendly, cheerful and extremely efficient at what she does. Nothing is a problem and the service provided is excellent."

Efficient and effective communication. Prompt reaction as always. Trustworthy professional skills.

I have found Sophie to be efficient and pleasant to deal with at all times.

We’ve always had good experiences working with Sophie and Barfoot & Thompson.

Quick action, quick response.

"Very easy to deal with and very informative. Made this journey very simple for us. Always kept us informed and quick to handle any of the tenants requests."

Everything has gone smoothly so far in renting out our apartment through Barfoot & Thompson.

Excellent communication, fast response, always answer on times, good service.

Very good at communication, quick problem solving, high work ethic and skill.

"Very professional and reliable services during the past years. Sophie and her Barfoot & Thompson colleagues are doing a great job."

"Sophie is dependable and trustworthy. I appreciate what she does to maintain communication with me where necessary."

Nice and clear communication. Informative regular inspection report. Great support whenever needed.

"Sophie has been great in keeping us informed and taking the stress out of the rental process. Just made things easy."

"I’ve found the property management team at the Barfoot & Thompson West Harbour branch to be professional and very thorough in their role as property managers. I am very comfortable with Tim and his team managing my property as he in particular is very experienced and uses that experience to provide advice to me when required. My current situation means I am unable to provide the input and support to routine property maintenance that I was previously able to. Tim and his team have managed this change in my situation very well which is much appreciated."