It is with great pleasure that I take this opportunity to express my utmost gratitude for the exceptional service provided by Sarah Ball of Barfoot & Thompson, Glendene, as my Property Manager over the past two and a half years.
Since the inception of our professional relationship, every interaction with Sarah has been characterised by sincerity, professionalism, and effectiveness. Her remarkable expertise and dedication to finding the most suitable tenants, aligning with both the property's requirements and my personal preferences, are truly commendable.
Sarah consistently addresses any matters or issues raised, either by myself or the tenants, with remarkable promptness and attention to detail. Her proactive approach extends beyond the typical scope of property management duties, often providing valuable recommendations for maintenance services and swiftly facilitating their resolution.
Furthermore, Sarah's exemplary communication skills and exceptional organisational abilities have greatly contributed to the seamless management of my property. She undoubtedly stands as a valuable asset to the company, embodying the highest standards of property management excellence associated with Barfoot & Thompson.
Given my limited access to databases and market rent information, entrusting such responsibilities to a seasoned professional like Sarah has proven to be the wisest decision. I wholeheartedly recommend Sarah for her outstanding performance and unwavering support, particularly during demanding periods, in ensuring the selection of ideal tenants for our property.
In conclusion, I extend my sincere appreciation to Sarah Ball for consistently delivering exceptional service and exceeding expectations. Her dedication and professionalism have undoubtedly left an indelible mark on my property management experience.
Emelda Fransch-Jonathan - April 2024