"Holly Huang and Aaron Cook went above and beyond to cater to our needs when we purchased our first home. They even promptly replied to all my questions while they were on holiday. The home purchasing process was less stressful with their help. I would look to them again if ever we're in the market for another property."Giancarlo
Aaron Cook and Holly Huang recently sold our apartment in Auckland city and achieved a great outcome for us in a slow and inconsistent marketplace. Throughout the selling process, we found Aaron and Holly professional and thorough in their approach to their work, and a pleasure to work with. We really appreciated their market knowledge, persistence, attention to detail, and great communication skills during the marketing process. Aaron & Holly are dedicated professionals - we have no hesitation in recommending them to both sellers and buyers
Many thanks to you both.Sylvia & Graeme Norton
Holly Huang and Aaron Cook helped me purchase an apartment in town recently. They were prompt to respond to questions and proactively offer assistance to adapt clients' need, such as arranging meetings at time and places to suit my needs. Thank you for all your hard work, guys!!! Feng
To state that we were impressed by Aaron Cook and Holly Huang is an understatement. We found the property we wanted but needed to sell an existing property within a short period of time which many would have concluded was not achievable. Without going into the details of the transactions, the results were achieved, with much of it being due to the impressive skills of Aaron and Holly, and a measure of good fortune. Throughout the process we found that Aaron and Holly presented matters factually and left decision making to us without any hint of pressure being applied. We found them to be personable but utterly professional in their dealings with us.
We recommend them highly. The results that they achieve consistently and to which others have also attested, speak for themselves.Anil & Sarita
I have recently had the very professional support from Holly Huang and Aaron Cook in the sale of my apartment in Auckland in what was a potentially uncertain market. They provided me with their expertise and obvious extensive knowledge of the Auckland market .They responded immediately to any queries I might have had which were considerable as an overseas owner. It was the support and factual information I needed to make informed decisions. The sale went through smoothly and a very satisfactory price agreed upon. There was no hint of being pressurized to rush into a quick sale which was much appreciated. I would recommend unreservedly potential vendors to entrust this excellent team to market an apartment with confidence.Tim
We have had the pleasure of dealing with Aaron Cook and Holly Huang from Barfoot & Thompson. We were impressed with their professionalism, excellent communication and willingness to go the extra mile to ensure a great result. Aaron and Holly are knowledgeable and very experienced in the real estate business. Their service extended much further than the sale of our property as we were based overseas. We really appreciated their advice on the best approach to market the property and their understanding of our requirements. Aaron and Holly were recommended to us and we unreservedly recommend them to anyone who is considering selling their property.Rickie & Marina
I would like to express my appreciation on the purchase of a property in Auckland CBD. Holly Huang and Aaron Cook have shown quality service and fast responses which is greatly appreciated. Thank you very much. Keep in touch.Nigel Ng
We have bought and sold many properties and been served by great real estate agents from Barfoot & Thompson over the years. However, our recent experience with Aaron Cook and Holly Huang in July-August 2019 has been simply outstanding. We found them to be authentic and realistic. They did not offer inflated expectations to get our business, just sound advice and great service. Their frequency and quality of communication was spot on: we always knew what was happening. When circumstances changed, they were flexible and listened. Getting a successful outcome was their intention - and they succeeded. Thank you both for being great people and great professionals. You guys are awesome! Adrian and Donna Harrison
We recently purchased an apartment in central Auckland from a vendor represented by Aaron Cook and Holly Huang. We were very impressed with the professionalism, commitment and drive that they brought to our transaction. Aaron and Holly make a great team. They are prompt in their dealings and nothing seems too much trouble. We would use them again and highly recommend them to others. Geoff & Catherine
Aaron and Holly are very approachable, helpful and professional. Nothing seemed too much trouble, and they went out of their way more than once to assist us with our purchase. Their prompt and clear communication was exemplary. They managed our negotiation with the vendor very skilfully ensuring that the buying process went without a hitch. We would recommend them unreservedly. Thank you Aaron and Holly.James and Jim
As my listing agents, Aaron and Holly maintained an exceptional level of communication through what turned out to be a very successful campaign. I was very satisfied with the level of professionalism demonstrated and I would recommend them to anyone trying to sell a property.Mark Becker
Aaron and Holly are friendly and business-like. They kept us informed at all times and successfully sold our home in a short period of time. Andra & Alastair
Aaron Cook and Holly Huang at Barfoot &Thompson were our agents in the sale of a large three bedroom apartment in The Stamford Residences in Auckland. They took care and planned for everything from pre-listing to the showing of the property and were extremely organised, detail oriented, and highly effective. Their hard work and diligence resulted in the successful sale of our property within just two weeks of listing at a higher price than listing price.
We couldn't be more happy with their representation, especially since they were managing the sale while we were overseas. Having worked with many real estate agents in the past, we 100% recommend Aaron and Holly as the best agents we had the pleasure of working with in New Zealand.
In September 2018 we contacted Aaron Cook with a view to sourcing an apartment in Central Auckland. We had a particular brief and we received an immediate response from Holly with a range of good options. On this occasion, we were lucky to identify our ideal option on our first tranche of viewings. Aaron and Holly moved quickly to draw up and present our offer, which was accepted that day. With respect to due diligence, we felt fully supported by both Aaron and Holly, with all questions answered immediately and any documentation required presented fully upon request. They clearly had a sound knowledge of the product that they were selling. On settlement day we were presented with a gift from Aaron, together with an ongoing pledge to supply any further support that might be required in the future. All in all, we found Aaron and Holly fantastic to work with and would have no hesitation in recommending them as agents. Brett & Amanda Cooper
It is with pleasure that I write to express my appreciation to Aaron and Holly. Having being in the real estate world for more than 25 years I was very judgmental of the three agents given to me as to who would suit and more importantly work for me. I chose Aaron and Holly. Without question they have exceeded my expectations for the very valued information they provided, the respect they they gave and their superb communication. In my view they are the best of the best. Thank you and all the very best for your real estate futures.Malcolm
We met Aaron Cook and and Holly Huang during the course of looking for a new home and were impressed by their warm and friendly, yet extremely professional approach with clients. When time came to sell our home we knew exactly who to call!
Aaron and Holly make a great team with their wide variety of contacts and networks which are indicative of their resourcefulness. They made the whole process of selling our apartment as easy as it could be. Right from taking care of all aspects of marketing proactively, to giving sound professional advice, their services were invaluable. Thanks to their guidance and experience we got the pricing just right, so that we were getting the best possible price while still enjoying a reasonably quick sale.
Communication is one of the most important parts of such a major transaction. Aaron and Holly provided us with the most prompt, efficient and proactive communication we have experienced in any service industry, not just real estate. We were never left wondering what was happening as they kept us so well-informed with constant and timely updates. And they even helped us sell our furniture to our buyers which was well beyond the call of duty.
We would highly recommend Aaron and Holly for their high-quality services, and would be sure to approach them again when the time comes to sell our home again.Haseeb Mehta & Emad Khan
Holly and Aaron were a pleasure to deal with from my first viewing onwards. Communicative and timely in their responses and always happy to assist with any questions, their capability and attitude as a team made for a straightforward negotiation and settlement. They helped make my first property-buying experience an overwhelmingly positive one. Sarin Moddle
Aaron and Holly were great to deal with. Highly communicative and friendly. They definitely made the experience better.Dennis & Donna Lynds
Professional, prepared and personal is how we describe Aaron Cook and Holly Huang as they guided us to a successful sale of our apartment in a very timely way. They listened as we shared our hopes and expectations before realistically advising us on the best approach to take in marketing our property. We were impressed by their enthusiasm, energy and obvious love for what they do, which gave us confidence to entrust our future to them. They wasted no time in getting things moving and kept us well advised along the way.
Grateful, happy and satisfied is how we describe ourselves as we enter a new phase in our lives, thanks to Aaron and Holly. We would highly recommend them to anyone looking for professional advice with a personal touch, hoping they gain the best results as we did.Selwyn & Shirley Dando
We recently bought a property through Aaron and Holly of Barfoot & Thompson. Buying and selling a home is always stressful but Aaron and Holly were always available to answer questions and smooth the process as much as possible. Aaron is an excellent communicator both physically and digitally, listens carefully and responds appropriately. We hope to stay put for a long time now, but would use Aaron and Holly in the future and have no hesitation in recommending them". Barbara & Rod MacKinnon
It is our pleasure to write this testimonial for Aaron Cook and Holly Huang. They are professional, honest, succinct, very reliable and ready to oblige with any requests. Our whole experience was hassle free, delivery was spot on and we valued your input in the marketing of our property. We would definitely recommend Aaron and Holly to all our family, friends and business partners.Jackie Kwok and Vivian Tan
Holly and Aaron were professional, friendly and relatable at all times. They followed up at each stage of the process where appropriate which kept stress levels low. We were very happy with their level of service with both buying and selling. Angela & Chris
I bought my first home through Aaron, so there was no question about who to use when it came time to sell! Aaron and Holly are experienced, friendly and give practical, knowledgeable advice. Aaron and Holly's after-sales service is second-to-none and I wouldn't hesitate to use them again. Thank you! Anna
Thank you both so much for your help and encouragement throughout the entire apartment-buying process: you were both impeccably professional with all of the letter-of-the-law aspects of purchasing a place to live, and also wonderfully human around all of the fuzzy "is this right for us" aspects as well. Neither of us had ever done anything remotely on this scale before, and I don't think we could have done it without your help and support! We're incredibly happy where we are, and thankful to you both for everything. Padraic & Gemma
"We were so pleased we had chosen Aaron and Holly to sell our Auckland apartment. They were always professional, kept us well informed every step of the way and found us a purchaser in just 3 days! We would not hesitate in using them again should the need arise, and would definitely recommend them to anyone thinking of selling in the central city. Thanks for all your help, Holly and Aaron." Vanessa and Dennis
Hi Guys. Congratulations on the sale! A later settlement to accommodate my studies truly made such a big difference to me, I can't really tell you how much it meant to be able to focus on getting my degree. Thanks for your respectful approach to me as well, it was appreciated. Matt Creamer - Tenant
If you're planning on selling your home and are searching for exceptional agents, look no further than Aaron and Holly. They are two incredibly hard-working professionals who are committed to delivering the best customer service possible. Aaron and Holly really know their stuff when it comes to selling property. They were outstanding at keeping us informed and updated throughout the entire process from getting our place listed right through to our settlement. Superbly reliable, knowledgeable, courteous and such friendly individuals too. We really appreciated all their help and expertise. We can't recommend them highly enough! Peter & Yen
Thank you both Aaron and Holly for your assistance in purchasing our apartment. The service we received from you both of you was very professional, accommodating to our numerous requests promptly, all done with good humour and in a friendly manner.Gary and Jennifer
Dear Aaron. Thank you and Holly for the lovely bottle of champagne you left in the apartment. We have celebrated with our daughter and her family who came in Friday night.Thank you too for your honest and attentive approach during the purchase process. It was appreciated. x Margaret and John
I wanted to thank you both for all the help on selling our apartment and for putting up with my impatience (sometimes)
At the end it worked out really well.
You both work well as a team.
Aaron you were very professional and kept your cool all time.
One of the reasons we went for you is because long time ago we came to you regarding an apartment you were selling. The way you dealt with the whole situation was professional and tactful and you looked after your vendors interest. And I thought if I ever need to sell my apartment I know who to call.
Thank you for everything and all the best! Reyhan & Erdal
The agents who dealt with us were first class, 10/10.
Aaron and Holly were friendly, professional, and open with us. Any questions we had were followed up almost instantly. Nothing seemed to be too much trouble. They went out of their way to make sure our sale went smoothly. Would use them again in a heartbeat! This was our 14th house sale in our lifetime and believe me we have encountered some pretty shifty real estate agents! Thanks Aaron and Holly for your input. James & Patricia Burrowes
Thanks for your Patience and Perseverance ... we all kept to the script and achieved a more than satisfactory result ... Ciao Ciao / Xie Xie Ni ... Trevor and Christine
Aaron and Holly were excellent to deal with. They made the whole process from marketing to sale easy. Would highly recommend. Therese Waddell
Dear Aaron and Holly
We are writing to express our appreciation for everything you did for us during last two months. We are really grateful for all your hard work, honesty and professionalism. You have helped us to sell two properties very quickly and effectively and in a such difficult market. You helped us to make our dream come true:)) We believe Barfoot & Thompson must be very proud of you. My husband said he wanted to collaborate with you in the near future for our real estate business plan.
Wishing you good health and happiness:)
And keep in touch:)
Thank you very much and best regards.Hai Yen
Aaron Cook and Holly Huang were the real estate agents for the sale of our apartment. During the protracted sale process they were very enthusiastic and committed to completing the deal. They had sound knowledge of the market and were able to provide good guidance as to where and when the timing of open homes and placing of advertisements would be of most advantage to us. We thank them for their patience and persistence in completing the sale and know they have really earned their commission.Michael and Shirley Burgess
Aaron and Holly have been a pleasure to work with. We had been looking for a place we could call home and they helped us find one real quick. They were so helpful from start to finish. We wanted the property from the time we went to the open home and we have clearly expressed this to both of them. They were kind enough to ensure we purchased the property and totally recommend them to other home buyers out there.Carmela & Ana Diaz
Hi Aaron and Holly,
We'd like to say, having nearly bought through you twice and then ending up buying through another agency, that we have something with which to compare your service. You and Barfoots were the most professional and, out of all the agents we have dealt with over the last 12 months, we will be recommending you to anyone who is looking to buy or sell in the CBD. Angela Ryland
A note of thanks to both Holly and Aaron for the sale of our apartment. While we have bought several through you Aaron in the past, this is the first you have acted for us as agent of the vendor. We chose to list the property with you because of your market insight, contacts and professional approach to marketing and selling. The result is as anticipated and a credit to you both.Alastair and Vicki
Holly and Aaron were extremely professional at all times during the purchase process. They turned round questions and information that I required very quickly in order for the sale and purchase to proceed on time. They were both lovely to deal with at all times. If I was selling my apartment, I would be listing with them.Rachel Valentine
Miss Huang, how are you?
The trip to New Zealand this time has been very pleasant and enjoyable. I was very grateful and lucky to have met you through the process of purchasing a property. You take your work seriously, are responsible, and explain everything in great detail to your clients. Purchasing a property through you was a very comfortable experience. I hope the process of settlement will go just as smoothly. In future if there is another opportunity to purchase a property, I will come to find you, Thank you! Li-Ping Wang