Karen has managed my property for approximately 20 months now and she has been wonderful to deal with. Karen is both professional and thoroughly relatable. This applies to her interaction with the tenants and tradespeople as well, which as you will understand, is massively appreciated by all parties concerned - probably no one more than myself of course 😁

In closing, I just wanted to pass on my experience with Karen as all too often, exceptional performances can go unrecognised and unappreciated by clients. Having Karen as my Property Manager has been very, very much appreciated!

Thank you for all your hard work in getting the rental back on the market and rented to a family. It has been a long stressful process as it was my first time dealing with bad tenants. I know it wasn’t easy filing the paper work/documentation and attending tribunal sessions.

As an owner, I am very happy with the updates, guidance, urgency and most importantly the consistent communication. Once again, thank you for your hard work, fingers crossed it is smooth sailing from here onwards.

Staff always helpful and any problems are reported promptly and solutions found.

Having dealt with Carolyn and the sales team, it was an easy choice to re-engage when the time came to hire a Property Manager. Karen and the team quickly found a suitable, qualified tenant.

I have used Barfoot & Thompson to purchase and sell properties and also their property management side. I have found the selling salesperson Julie Fitzpatrick, easy to deal with and effective with a few properties over many years. I will always use her. Karen is a great Property Manager. She is on top of everything and has things sorted out in an efficient manner.

Finally, THANK YOU so much for being the best property manager I've ever had in my rental experience (over the past 15 or so years). Your quality of service, responsiveness and ability to find solutions to issues/problems fast and with a fuss-free approach was so appreciated over the past year. I've never experienced someone so effective and efficient in the property management arena before.

Feel free to pass this feedback onto your boss; as you are a credit to B&T Remuera branch.

Happy New Year and all the best,
Cheers