I wanted to reach out to provide some positive feedback on your salesperson, Tanya Ji, who went above and beyond to help me find my first home. Settlement was finalised today and Tanya made the whole process as stress-free for me as possible, always checking in and providing her expert opinion to help me find my dream home.

Tanya - thank you so much again for all your help throughout this process. I definitely could not have done it without you!

We are extremely happy to have successfully purchased our first home in New Zealand with the help of Tanya and the Barfoot & Thompson team.

We were very fortunate to have met someone like Tanya, a real estate agent who is passionate about her work and provides thoughtful service to her clients. She is one of the most patient, well-mannered and professional real estate agents we’ve encountered. She is calm, responsible and organised in everything she does. During the numerous property viewings she patiently organised for us, Tanya took the time to understand our specific requirements for the house we wanted to buy. Through her effective communication with us, she was able to accurately shortlist properties that met our preferences, significantly shortening our home-buying timeline and helping us avoid many detours.

Tanya always carefully checked key details about each property, such as flood risk, terrain and local council plans. She also proactively connected us with other professionals, such as home inspectors and lawyers, who were essential to the buying process. Additionally, Tanya worked tirelessly, even outside of working hours, including late nights, to help us with plans and negotiations, which deeply touched us.

We are so glad to have met Tanya when we first arrived in New Zealand and were in an unfamiliar situation. Thanks to her, we were able to successfully buy our ideal home in a short time. Tanya played a huge role in this and our entire family is incredibly grateful to her. Through this experience, we have also gained a lasting friendship, making it a truly memorable journey.

It’s also worth mentioning that her colleague Harvey provided us with many key suggestions that helped us avoid potential risks. In the future, if we need to buy or sell property, Tanya will be our first choice. We believe Tanya will quickly become an outstanding agent and a top performer in the Barfoot & Thompson team.

I am writing to express my heartfelt gratitude for the outstanding support and professionalism Tanya Ji provided during my recent home-buying process. She went above and beyond in every aspect, and I’d like to share a few examples to highlight her exceptional service.

Tanya was incredibly thorough in helping me organise my buying needs. She patiently worked with me to rank and prioritise my requirements, helping me identify the must-haves and areas where I could be flexible based on my budget. This not only clarified my own expectations but also gave me a much better understanding of the market. Every week when new listings came up, Tanya would promptly filter and send me properties that matched my criteria, making the selection process much more efficient.

During viewings, Tanya was remarkably proactive. She would always plan the most efficient routes for weekend open homes based on the schedule and locations, ensuring my time was optimised. She didn’t limit herself to existing listings; she also explored off-market properties and previously withdrawn listings to broaden my options. Tanya truly put herself in my shoes and thought about what would best meet my needs.

One moment that stood out to me was when I showed interest in a house that seemed fine at first glance. Tanya’s investigation revealed that the property had been plaster-built and only recently renovated, which was not obvious from its appearance. She promptly flagged this for me, saving me from potential risks and helping me make a more informed decision.

When it came to negotiations, Tanya was incredibly dedicated, communicating effectively with the seller’s agent to help secure a price that was satisfactory for both parties. Her enthusiasm, patience and professionalism throughout the entire process gave me great peace of mind.

I deeply appreciate Tanya’s exceptional service and hope to work with her again in the future. I will also be happy to recommend her to anyone looking for a trustworthy and proactive agent.