Kristen Gou

Kristen Gou

Assistant Manager
Remuera Branch
Mobile  021 082 77590
Sold in a Volatile Market - Thank you Kristen and Peter for all the hard work on selling our property in a difficult mar...
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Kristen Gou

Assistant Manager
Remuera Branch
Mobile  021 082 77590

About Kristen Gou

My Why - Expect the Extraordinary

Born in China, I moved to New Zealand in 2011 on my own. After obtaining my Marketing degree, I spent over five years in residential property management, followed by 1.5 years in construction project management, learning the intricacies of the real estate market from every angle. These experiences provided a solid foundation for my transition into residential sales.

Throughout my career at Barfoot & Thompson, a company I’ve proudly been with for over half a decade, I’ve had the privilege of working in various capacities - Property Manager, Head of Property Management, sales and now Sales Manager - providing me with a unique understanding of the property lifecycle. This background benefits not only homeowners who work with us but also salespeople who join us.

For homeowners, partnering with Barfoot & Thompson means entrusting your property to a team with diverse experience and a deep understanding of the real estate market's complexities. With my background in property management, I ensure our salespeople can effectively engage with buyers from all backgrounds, and together we work to maximise the outcome of your property sale. Under the skilled leadership of our Branch Manager, Carolyn Vernon, our salespeople are fully equipped to deliver exceptional results, whether you're selling a beloved family home, an investment property, or a luxury estate.

For salespeople seeking to join Barfoot & Thompson, my focus as Sales Manager is on mentorship, business growth and professional development. Having been in your position, I understand the challenges you face, especially if you're new to the industry. I provide hands-on guidance to ensure you not only succeed but excel in a constantly evolving field.

The company’s strong family values resonate deeply with me, as we consistently celebrate staff members’ 20-year anniversaries every week, a testament to Barfoot & Thompson’s commitment to its people. A company that cares for its team fosters a culture where the team, in turn, cares for its clients. When you choose to work with us, either as a salesperson or a client, you become part of a company that values relationships, integrity and excellence.

Let's embark on your real estate journey together - whether you're a homeowner or a salesperson. Reach out to discover how we can deliver extraordinary results.

Kristen's properties

Sold recently (20)
Sold and/or marketed in the last 5 years

What my clients say

Sold in a Volatile Market - Thank you Kristen and Peter for all the hard work on selling our property in a difficult market. We felt it was a real team effort in every way with plenty of communication and tweaking as we went along. Very happy to recommend and thanks again for getting a great result on our property.

Kay Lewington - Vendor

True professional: A realtor I would highly recommend!
Kristen knows what clients want and need and she gave us her honest professional opinion about the properties that we were interested in. She was proactive, efficient and flexible. She was able to work around our hours as we were in Europe with 10 hours difference. We appreciate her hard work and dedication. We were able to get the house that we really liked. We will continue to work with her for our future property investments.

Sherry Chu - Buyer

Easy and Responsive
Good experience with Kristen. She was very responsive and the purchase process was smooth.

Matthew Padilla - Buyer

Great strategic thinking, trustworthy and a good negotiator. Passionate and knowledgeable in both property management and residential sales, Kristen effectively put together a strategic marketing plan for us. She was always in contact and kept us fully informed during the whole process which also demonstrated her proactive, patient communication skills. We relied on her strong desire to succeed and tireless work ethic to achieve the positive outcome. Thank you for managing and selling our property in Parnell. Wishing Kristen every success in the future!

Rebecca Cheng - Vendor

Great support provided for sale of family home
We engaged Kristen over the course of 15 months for the sale of our family home. We had delays and some unusual contract challenges on our side however Kristen provided great support, communication and professionalism throughout. This included maintaining effective communication with me while I was based overseas. The marketing campaign proved successful in generating a lot of interest, resulting in several offers and a successful sale.

Douglas King & Stanley King - Vendor

Reliable and efficient
Kristen was thorough and very enthusiastic. Property sold with no issues.

Paul Kirwan - Vendor

Friendly, knowledgeable, and provides top notch one-stop service in a timely manner
Kristen is an energetic young real estate agent whose maturity is beyond her years. She is very switched on in terms of providing seamless services relating to not just sales but also rentals. My partner and I, as property investors, were very impressed with her professionalism. Would recommend her to my friends and family without hesitation.

Yoni Kim - Buyer

Great experience
Kristen, my real estate agent during the recent property sale, demonstrated exceptional professionalism and dedication, ensuring a smooth and successful process. Her outstanding communication skills kept me consistently well-informed, contributing to a seamless transaction. I commend Kristen's remarkable work ethic, especially post the first conditional offer, where her perseverance secured a backup offer. Her negotiation skills, evident until 11 pm on offer night, showcased her unwavering dedication. As first-time sellers, Kristen's strategic guidance proved invaluable, resulting in a better outcome than anticipated. Despite the property passing at auction, she secured an offer on the second day, aligning perfectly with my goal of moving to Australia at the beginning of the New Year. I wholeheartedly recommend Kristen to others seeking a reliable and skilled real estate agent. If I ever need to buy or sell in the future, I would no doubt seek her expertise.

Summer Xia - Vendor, 23 Nov 2023

Outstanding Real Estate Agent!
Kristen's expertise and professionalism made my home-buying experience a breeze. She understood my needs, communicated flawlessly and negotiated a deal. I can't recommend her enough.

Bradley Harman - Buyer, 28 Oct 2023

Whoop - What A Sale
Great working with Kristen, who was very thorough and communicative throughout the whole process. It was a tricky place to sell, but Kristen listened to fresh ideas and implemented them without any hassle. Thank you and I look forward to the next one.

Brian Kassler - Vendor, 27 Oct 2023

Non pressurised, factual and calm experience
Excellent attention to detail with great communication skills. Always contactable and followed up with our queries promptly. We are now using Kristen to sell another property. Would highly recommend.

Lynette & Paul Subritzky - Buyer

Outstanding attention to detail and diligence from start to finish.
It’s my pleasure to provide this review of recommendation and thanks for Kristen Gou. We were very happy with her attention to detail and diligence throughout the sales cycle. We were taken aback by the old-soul kindness with deliberation of thought usually attributed to salesperson a generation older. I would recommend Kristen to any seller looking for an outstanding salesperson for their property.

James O'Hare - Vendor

Great job Kristen, on our Puna Street sale - thanks for your support.
We were delighted with Kristen's effort and professional approach in handling our sale. Kristen is a pleasure to work with and we were impressed with her preparation, attention to detail, communication, innovative marketing ideas and total commitment and enthusiasm to achieve the best result. If you are looking for a salesperson to go the extra mile you should definitely talk to Kristen!

John Woolley - Vendor

Great Agent
Kristen and Peter were very professional, knowledgeable and easy to work with.

Brian Cosford - Buyer

Great to a deal with
We found Kristen very pleasant, likeable and honest to deal with and would recommend her to others.

Todd Ewington - Buyer

Very happy with the service
Friendly and efficient, property went quicker than I expected. Happy with the result.

Paul Chang - Vendor

Great job Kristen

We recently had the pleasure of working with Kristen as our exclusive salesperson for the seling of our Orakei property in May 2023. Despite the challenging market conditions, Kristen's exceptional skills and expertise led to a successful sale. Kristen's service was outstanding! Her strong background in marketing was evident in the top-notch promotion of our property. She approached every aspect from staging to photography, video production, online and print marketing materials and media advertising, with meticulous attention to detail and professionalism. As a result, we received multiple offers, and Kristen collaborated harmoniously and constructively with the eventual buyer, ensuring a satisfactory outcome for all parties involved. Throughout the years we have dealt with numerous real estate salespeople, including those who are considered "high profile". Despite Kristen's relatively short tenure as a salesperson, we confidently rank her among the best. Her determination, dedication and passion to achieve the best possible results for her clients is unparalleled. Kristen consistently goes above-and-beyond to deliver exceptional service. Overall, we wholeheartedly recommend Kristen without any reservations. She is an exceptional salesperson to work with and we are grateful for the outstanding experience she provided.

John Woolley - Vendor, 12 May 2023
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