Having met Manuela at an Open Home, we were happy to subsequently engage her assistance in helping us to find a new home. Manuela quietly listens and observes and draws on her natural empathy to give her an accurate understanding of the needs of the client. Her positive attitude means that she is very solution focused and gives her time generously to achieve success for all parties. We appreciated Manuela's intuitive sense of when to engage and make herself available for discussions and assistance, and when to quietly step back to allow thinking space. When we did find the house of our dreams, Manuela guided us through the purchase process. Her calm, reassuring manner and professional knowledge brought confidence and ease to a process that can be naturally stressful. We are now happily established in our new home and wish to thank Manuela for her hard work and dedication in helping that to happen.Stephanie and Derek
"Manuela was fantastic and worked so hard to get a good result for me. She was open, honest and genuine. She made the processes easy to understand and follow and I didn't feel pressured to make decisions. She kept in contact regularly and appraised me of progress. I really felt she was working for me 100%. Can't fault Barfoot & Thompson service. Great relationship between salespeople with no patch protection. Genuine interest in clients."Nic
"Manuela was fantastic and worked so hard to get a good result for me. She was open, honest and genuine. She made the processes easy to understand and follow and I didn't feel pressured to make decisions. She kept in contact regularly and appraised me of progress. I really felt she was working for me 100%. Can't fault Barfoot & Thompson service. Great relationship between salespeople with no patch protection. Genuine interest in clients. Looking forward to us working together."Nic
'Thanks so much to Manuela Willis Real Estate West Auckland for selling our home! Not only did Manuela & her team at Barfoot & Thompson manage to get 38 groups through in the first week on the market, but they managed to get us three offers in the first week, and under contract within two and a half weeks. They guided us through the whole process and went above and beyond - even taking our dogs out for walks.'Allison & Hayden
'We met Manuela at an open home and felt so comfortable talking with her that when our dream house was advertised with her agency we got in touch with her straight away. She did an amazing job keeping in contact with us at every stage, making helpful suggestions as to how we could present an offer thatthe seller would be happy with, and was so positive throughout that it made the whole process much less stressful than it could have been. Apart from the fact that we will never move from our beautiful new piece of paradise, we would use her again in a heartbeat!.' Bronwyn & Andrew
'Manuela and Toni were absolutely outstanding. We had been through a bad experience due to a miscommunication with a previous real estate agent in another company. If there were two people that could redeem real estate agents, it would be Manuela and Toni. We would definitely use them again. They were patient, honest and understanding and assisted us greatly with selling our land. This power team negotiated hard on our behalf and were able to get us a price we were happy with. We would recommend them to anyone who is selling.'Family Kehinde
'We recently had the pleasure of working with Manuela to sell our house. She is an absolute star and we couldn't have asked for better! She put together a beautiful advertising campaign for us which showed off the best our property had to offer. She communicated with us every step of the way and put our minds at ease when we needed someone to talk to. She is super approachable and very knowledgeable. She was able to sell our house quicker than we imagined and get us a price we only dreamed about. Thanks Manuela, we are so grateful for all your hard work.Loren and Kim'
What do you want to get out of a real estate agent? Do you want someone who has: Integrity, Honesty, Friendliness, Empathy, Selflessness, Open communication;
We discovered that Manuela Willis has all of the above and more! Throughout the sale of our property, Manuela was always there for us, day or night. She understood our situation and treated us with great kindness and understanding; always there to provide guidance and point us in the right direction. Manuela always kept in touch on a daily basis with regular face-to-face meetings. She always listened to everything that we said and took a well considered approach with the sale of our property. Her marketing techniques were outstanding. As a result of our relationship, we have developed a long lasting friendship. A friendship that extends beyond the sale of our property. Whether you're looking to buy or sell real estate, we would highly recommend Manuela Willis. She's the person for you.Leonie and Paul Osborne
My wife and I recently bought a house at Bethells Beach and it was a very positive experience from beginning to end. The agent was Manuela Willis who we found to be professional, friendly and helpful. Her patience and support have continued even after we moved in and I'd certainly recommend her to any potential buyer or seller. Randy Weaver
I met Manuela at her open home last year. I was so impressed by her professionalism and presentation of the house. When I needed to sell my partner's deceased estate at Bethells Beach, I had no hesitation to contact Manuela. I am glad I did. Not only is she professional, but quite simply the kindest, most honest person you would ever want to meet. Manuela helped me to choose the most efficient marketing methods, yet the cost remained low. She put great efforts to write up the marketing materials. The photos and video are well done. She kept me well informed during the selling process with different communication methods. When it's after hours, she would give me a call. When I was busy at work and not able to answer her call, she would text me. If you are looking to buy or sell a home, I would highly recommend Manuela as truly one of the best in her field. Once again, a huge thank you from me and Jade. Xiaoyan Mo Sandringham, Auckland
I thought I could sell my investment house privately but it was a disaster, so when Manuela took the initiative to contact me, it was a relief, and very soon after, her open homes and marketing were in full-swing. I had previously been to an open home that Manuela was holding, so I had seen her in action which gave me confidence that she knew the West and the buyers.
During the selling period I was very impressed by how many other Barfoots agents she worked with to get my house maximum exposure. In a hard market she quietly worked away and was extremely good at letting me know what was happening. I didn't want an 'in-my-face' salesperson and she listened to how and when I wanted to be communicated with and gave me great summaries as well as ideas about how to boost my marketing without spending a fortune. Manuela has a great solid steady work ethic rather than hot air promises and an unpressured manner, so I can highly recommend her.B Duigan
I met Manuela in August 2016 when I was looking to purchase a house. Although Manuela was acting for the vendor, she was extremely supportive to myself as a potential buyer. She was aware that I was a complete novice in terms of house purchasing, and made sure that I was informed every step of the way. She talked me through the auction process, and on Auction day, made the time to support me even whilst looking after her vendors, and other potential buyers. Following on from the purchase, I had an issue with a leaking hot water cylinder that had not been picked up on final inspection. Manuela went above and beyond her role in terms of acting as a liaison between myself and the vendor, even though at this point her duty of care to me had officially ended.
The thing I value most about Manuela is her obvious integrity. She loves her job, and tries to ensure that everyone involved is treated fairly. She is a real estate agent who is honest and has scruples, and I would not hesitate to recommend her (and often do, whenever I get the chance!)Rachael, April 2017
Jeff and I would like to thank you for all your hard work and effort you have put into selling our home. You had a time limit and you delivered, just like you promised. I found you to be a very caring, honest person, who is willing to go the extra mile and your generosity goes above and beyond. Thank you so much Manuela for finding my rabbit a lovely home, you have helped us out in so many ways. I will definitely recommend you to anyone else selling their home. We wish you and the family all the best and hope to keep in touch.Jeff & Joanne
My wife and I recently were helped by Manuela, from Swanson Branch of Barfoot and Thompson, to find us a new home.
As homes are selling so fast we found this a challenge to secure a home. Manuela helped us immensely with daily up dates of new properties just being released to market that met our search criteria. She made arrangements for private viewings. Manuela listened to our wish list and found us just what we wanted.
She was always on time and communicated regularly with clear instructions and followed up with emailed property information.
If she didn't know the answer to our questions she went and found the answers.
Manuela facilitated the Sale and Purchase agreement. Going the extra mile in following up Council for title and CCC to ensure all was supplied within the Sale and Purchase Agreement time constraints. Once we were unconditional Manuela even offered to help us pack.
We can recommend Manuela will look after you and your real estate business with attention to detail.Ross Ridler
It is our pleasure to recommend Manuela Willis as a top real estate agent who helped us with buying our first home and get on the property ladder. Her service was friendly yet professional, she kept us informed throughout the process and took all of the stress off buying our first home at the very first auction we attended in our lives. We would recommend her to anyone looking to buy or sell properties. Stacey & James
Manuela Willis was our real estate agent for selling our property, she has shown great work ethic and professionalism which was shown in the great result we achieved at the Auction.
Manuela is constantly smiling and has created such a lovely experience and friendship with our family whilst working alongside her as a client. Making decisions and coming to conclusions were made with such ease and did not cause any additional stress on our family. Situations that arised, Manuela was quick to notify our family, and it was great to have such a honest and loving agent that showed consistent care. Where our voices were heard and the results we wanted were achieved. She is no doubt great within her role and we cannot thank her enough for the happiness and great experience we have had during the process of selling our home and overall have much appreciated her help in achieving our goals to move overseas.
We would highly recommend Manuela Willis if you are looking to sell your property, you will be in great hands!Latu Family
Manuela was patient. We worked the game plan together, and she gave wise counsel along the way. We did some judicious updating, tweaked the plan as we went along and we hit our goals. Most importantly, we sold our home for more than we thought possible. Thanks again and best regardsPeter & Michelle
I had to relocate three generations from one end of the country to the other, to be based in Auckland. I can honestly say after looking at 100+ properties over many months, Manuela stood out as a Real Estate Agent working for Barfoot and Thompson. She cared, took the time out and made a real difference. From the flying up at a minutes notice, looking at 6+ properties while we were there, to keeping us informed (and up to date) throughout the process. Her genuine approach is what made all the difference when we came to purchase. Thank you Manuela for caring, and going above and beyond.Corey Marsland
We found Manuela an absolute pleasure to deal with. Her market estimate was spot on and she delivered on this in a very timely manner. Manuela was very professional in her approach and kept us on track with each stage of the sale from preparation and decluttering through to the open homes and auction. She was friendly, reassuring and kept us informed throughout the whole process. We would definitely recommend her to anyone looking to sell their home.Brian and Andrea
We would like to thank Manuela for exceptional service and commitment in the recent sale of our property. We can not recommend her highly enough.Annette and Kevin
We found Manuela Willis to be a very dedicated and very efficient lady. Manuela took all of the stress of selling our home away from us. Communication was exceptional and the sale of our home went smoothly and sold very fast. This made our move out of Auckland happen faster than we could have imagined. We would recommend Manuela Willis to anyone wanting to sell their property.
When it comes time to sell our other property we would not hesitate to use her as we could not have had a better salesperson to sell our home.Beverley and Ron
I found Manuela a pleasure to deal with right from the get go. She maintains an excellent balance of professionalism and friendliness that made a stressful situation rather calming when buying a house. I found she conducted business with an ethical nature and would recommend anyone looking to buy or sell their home to seriously consider using Manuela as their agent.Andre Budel
I have been very pleased with Manuela, she is very approachable, easy to talk to and as buying and selling is a stressful time she had a very calming reassuring influence. Manuela very quickly won the hearts of myself and my mother. She tells you how it is and sets realistic expectations from the beginning is very important as if this is not done at the start it then has the potential to start off a real emotional roller coaster ride. Manuela is very honest and reliable, keeps regular contact and puts in the extra effort and hard yards to take care of her clients. I appreciate what Manuela has done, highly recommended. An honest and open person, dependable, trust worthy and reliable.Robert and June
Manuela came aboard by chance we found her approachable, honest and very very helpful. She explained everything Carefully and was wiling to listen to what we had to say. She was our shining star and I am so glad to have had her be part of this journey.Kevin & Denise Nelder
Manuela helped us buy out first family home. She was patient, efficient and diligent when walking us through the process. We felt Manuela genuinely had our best interests at heart and our decisions were respected. Nothing seemed to hard or challenging for her and she often went the extra mile to meet our needs. We felt we were able to trust Manuela and would highly recommend her to anyone looking to buy a house. We sincerely thank you Manuela for helping us get on the property ladder.Andrew, Petrina, Talia & Isabella MacFarlane
Dedicated YES! Professional YES! Got us a Sale YES! I couldn't have asked anything more from Manuela. She is very hard working and won't give up until she gets a positive result. I have no hesitation in recommending Manuela to selling a property.Ruth & Liam