Matt and Ryan's reputation preceded them when we decided to engage them to sell our property. Throughout the entire process we felt completely appraised of the progress with regard to the open homes, as well as a number of other social/electronic media platforms that they used. Due to the current market as well as other unexpected influences the property took longer than we had anticipated to sell, not once did the boys falter in their continued support and enthusiasm which we found encouraging. We appreciated their honesty and integrity, and friendship throughout this process and we would have no hesitation in recommending their representation of ours or any of our friends and family who may wish to sell a property.Lindy and Marko
"Once again, Matt and Ryan made one of our properties the stand-out auction of the day! Despite their being a lessened appetite for buying at auction, Matt and Ryan were still able to draw in so many potential buyers and create an absolute bidding frenzy. Our sales process began with top advice on how we should present the property. And the outcome was a record price for an apartment in this Grey Lynn building."Shane Melton & Phyllis Wong
"Matt and Ryan just sold our Grey Lynn villa and we are thrilled with the result. They were great to deal with throughout the entire process. Both are such lovely guys, great sense of humours and incredibly hard working. I cannot recommend them highly enough". S Dunn - Baildon Rd, Grey Lynn
"Ryan and Matt - what can I say! These two easy going guys are a great team who provided an amazing result! Their advice was honest and genuine from start to finish. Everything worked like a clock, and I never had to question their decisions in any aspect of the campaign. I totally relied upon them to guide me along. The result was testament to their passion for their job and clients they work with. Awesome campaign Ryan, Matt - couldn't have done it without you. A big thank you also to Jules for all her hard work in the background. Love to you all"Sandy D - Grey Lynn
"I cannot begin to recommend both Matt and Ryan highly enough for their astuteness, attention to detail, professionalism and courteousness when selling 2 of our houses in short succession during 2015. Any mug could have sold both my homes, but only Matt and Ryan could I entrust to achieve "top dollar". Their ability to create a market swell of interest on auction day is remarkable. They form an outstanding team and bring an entirely modern approach to the selling of property and really raise the bar for the industry. An outstanding result selling two of our precious homes ! Thank you Matt and Thank you Ryan" Shane Melton & Phyllis Wong, Pt Chevalier, Auckland (soon to be North Otago)
"Dear Matt and Ryan, We are very happy with today's result. This is the best outcome we could have hoped to achieve. Frank and I considered several different outcomes which might of happened during the auction and it ended extremely well. Well done, Matt and Ryan! You did an awesome job. We found your marketing plan to be organised and efficient. Nice photos, beautiful staging, perfect video (like a short movie telling a story of the property), all of these were of a high standard and lead to the desired result. I asked many questions and you always answered me straight away. I felt that you are approachable, experience and professional. Actually we didn't feel all that nervous during the auction (me at least!) because you kept us fully informed. Today is one of those moments we will remember for the rest of our life. We had a special dinner out to celebrate. We will not hesitate to recommend you to all our friends. Thanks again for a job well done."Lucy and Frank - (Offshore vendors)
"I canvassed a few real estate agents when considering selling my investment property - a two-bedroom Grey Lynn apartment that my daughter had been living in. I decided to trust Ryan and Matt after they presented a really professional document, outlining what needed to be done. This was my first time selling a property and we had a tight timeframe to get it ready for auction. They presented good, solid advice and I appreciated the extra interest the Barfoot model generates with other agents also showing prospective buyers through the apartment. We attracted some good interest from solid buyers and they gave good advice on pricing for the auction, which despite being a nerve-wracking process, delivered the outcome we were all looking for. Good result from a professional team."Fiona Rotherham - Grey Lynn
"Ryan combines the perfect balance of professionalism and friendship. He shows genuine interest in working with you to achieve the best result when selling, but what we really admired was his attitude and advice he offered us when we looking at buying ourselves. He isn't your typical real estate agent, instead he allowed us to be in the drivers seat and cared more about our happiness than closing a sale right there and then. The whole process moved a lot faster because we trusted his knowledge and experience in the market. This was the reason we went with Ryan as our agent and we couldn't be happier with the result. Ryan has our full support with any endorsement or referral. We were very pleased with our experience. In just under 3 months we were married, purchased/marketed/sold a house and left for our honeymoon. He worked well under pressure and received a result we were very happy with." Narae & Adam Young, Waterview
"Matt and Ryan helped us find a new home last December and we had really enjoyed dealing with them so they were the obvious choice when it came to choosing a team to market our onehunga bungalow. We hadn't sold a property before, but Matt and Ryan talked us through each step of the process, and also explained how well the Barfoot & Thompson model works for vendors, with the entire Auckland network able to sell a home, not just the listing agents.
The marketing plan and campaign Matt & Ryan devised kicked off with the desired results, generating huge interest in open homes and viewings for our property. This was then adapted and tweaked to ensure the campaign resonated with a couple of key targetted groups of buyers. Matt and Ryan provided timely and realistic feedback throughout the marketing period. One of their key strengths is developing really strong understandings of and relationships with the buyers who were most interested in our property - just as they had with us as buyers back in December. This was very evident on auction day, when over 100 people turned up to the auction and we sold under the hammer for a price we were really happy with.
A great team of guys who will leverage their strong people skills to make the sale process so much easier, and get you the best possible price for your property. Thanks again!"James and Linda Miller - Onehunga
"Just want to say a big thank you to Matt & Ryan for the sale of my home. It was a big decision to sell my home after 33 years and the whole process was handled with great understanding and professionalism by Matt and the Barfoot & Thompson team. Matt has a friendly, courteous manner and he was great in explaining the auction process to an inexperienced seller.
He was also very realistic in what he could achieve for the house sale, not over promising high prices that other agents seem to do to get a listing. That was a refreshing approach.
The marketing Matt recommended was spot on and the tight timeline for getting the house on the market was delivered with no stress. We found the advice that Matt gave on getting the house ready for sale very helpful.
All this and a fantastic result on auction day mean I have no reservations in recommending the services of Matt O'Rourke & Ryan Harding."Lyn and Anna France
"Selling my 100 year old house was a daunting prospect. I've lived, renovated, and loved it for 30 years. But both of us were getting a bit tired. I didn't want to spend more money on the house, but the house was my most valuable asset. I wanted to cash up and retire.
I interviewed three real estate firms, promising nothing but the prospect of one of them getting my business. So why Barfoot & Thompson?
They'd been in business 90 years. To me that indicates good business practice and integrity. They had the network. I was listing through the Grey Lynn office, but all of Auckland was selling for me. My team, Matt O'Rourke and Ryan Harding seemed pretty good guys. I felt I could trust them.
Throughout the campaign, Matt and Ryan delivered. They planned in detail, answered my questions, and were always available for advice. More impressive was their delivery of the sales campaign. There was no hype, no pressure, and the feedback from open homes and advertising was timely and factual. I was given facts, not false hopes. All of this done in a friendly and supportive manner.
The result? The house sold for $100K above the range we'd expected. Obviously I'm delighted, but these guys have been a pleasure to deal with. I have no hesitation in recommending Matt and Ryan and the Barfoot & Thompson team."John Palmer
"The key point of difference and what sets Matt and Ryan apart from other salespeople I have experienced is that they are both "genuine". They clearly work well together and you have the added value with two motivated individuals working on your behalf during open homes. Both have a solid understanding and knowledge of the local market and both were committed to and met timeframes - their follow up was faultless. They think outside the square in terms of marketing and have embraced social media as a tool, working to great effect. Both have a sense of humour and I've observed an ability to communicate well with a diverse client base. I have been nothing but impressed with their level of care and communication provided throughout what can often be a described as a stressful process." Lynda McIntosh
"We were more than happy with Matt and Ryan right from the first time we met them. We did lose some faith in real estate salespeople from a previous bad experience, but Matt and Ryan have restored this faith. We got an amazing end result & we are extremely happy with it. Well done gentlemen, and thank you for your hard work." Karen Smith
"Matt and Ryan marketed my property and sold it within three weeks. I was extremely impressed with the overall marketing strategy which was professional, clear, and produced results. The photographs of my property and the presentation of the advertising were of an extremely high standard and just looked brilliant. Matt and Ryan were proactive in presenting the property and kept me fully informed throughout the process. They were helpful, positive, and always available when I needed help with making decisions and guidance through the auction process. I have found Matt and Ryan to be honest, reliable, approachable, and professional. Their approach meant that the selling of my property was relatively stress free and I wouldn't hesitate in recommending Barfoot & Thompson and in particular, Matt and Ryan, to anyone going through the same process." Sarah Cockerton
"The decision to sell my family home was a tough one; also tough was the decision with which agents to list. I went with Matt and Ryan because they were enthusiastic, energetic, and were easy to deal with. They came up with a great plan of action, but at all times kept me feeling comfortable about the pace, and in control of the decisions, which was particularly important to me in making such a sentimental sale. In the end the price they achieved was well above my expectations, and I couldn't be happier with the whole process! So it's two huge thumbs up and my heartiest recommendations to the A team: Matt and Ryan, and indeed the whole gang at Barfoot & Thompson!"Gabriel Wilmshurst
"We initially didn't want to use an agent to sell our property, then we met Matt & Ryan at an open home while looking to buy - they were straight up, genuine and all-round 'good guys'. They've been available whenever we've needed them, and clearly communicated every step, which made a potentially stressful time surprisingly easy and enjoyable! They build a great repore with the people that come through their open homes, and working in a team has the benefit of talking to and engaging more people.
We also liked the extra reach the Barfoot & Thomspon network gave us, not limiting us to just one branch. We're confident that using the boys & the Barfoot & Thompson team got us absolute top dollar on our property. Would highly recommend them to anyone if buying or selling."Dave & Bonnie
"Jennifer and I would like to express our appreciation for the effort Ryan, Matt and Bruce put into selling 40 Western Springs Road.
We'd appreciate your passing our thanks on to Andrew, it was nice to know that management was taking an active interest, and to Marian who did such a sterling job at auction.
It's always difficult to decide which company to use when selling property. Promises are easy to come by, delivery is quite another matter. So it was gratifying to work with a team that kept looking for ways to go the extra mile. You promised us 6 Open Homes I believe you delivered 9, or was it 10? You didn't promise to secure half page editorial features in Look magazine and the Herald but you delivered them anyway. You promised to stay in touch during the campaign and you did... every single day. Quite honestly I can't think of a single stone the Barfoot & Thompson Grey Lynn team left unturned to achieve this sale. Awesome job, great result!
Best regards,Tim Wood
"It would be fair to say I am a sceptic regarding real estate salespeople, having experienced both good and very poor during the purchase and sale of around 10 properties over the last 35 years. I stumbled upon Ryan when another agent I had contacted was no longer available. Ryan made a very positive first impression on me with his professional yet friendly approach, but my concerns around his short time in the industry drove me to engage a very experienced agent from another company. A month later without results I handed Ryan the challenge. Within 3 weeks he had delivered me the result I was after, an unconditional offer which I was very happy to accept.
Ryan kept me fully informed throughout the process with almost daily contact by phone, text and email. Too many agents forget that good communication is one of the most crucial elements in the marketing process. Ryan has a consultative approach, is very professional, yet friendly, encouraging and considerate, and never forgets who he is working for. Even since the sale he has stayed in touch with suggestions for my next purchase. I absolutely recommend him to anyone who is looking for an agent who will give their all - he is an absolute star and could show some of the more seasoned agents in the industry a thing or two about what is really important."L Kirby