You simply can’t beat over 30 years worth of property selling experience. With that rare talent, Susan Palmer is uniquely placed to not only create a highly targeted marketing campaign for your property but to negotiate the best price possible.
Her straight-talking manner and ability to clearly assess the fundamentals of any transaction are appreciated by her often busy professional clients.
Susan’s strong belief in a transparent process where clients are kept informed every step of the way results in stress free and successful sales. As one satisfied client, Vanessa Turner, wrote of her “Susan has a level of communication that was far superior to any other agent I have dealt with in the past quarter of a century. Her enthusiasm and professionalism are top notch”.
Susan’s negotiation skills are well-honed after years in the industry. Her marketing prowess is highly developed and her approachability and empathy for people ensures a wide catchment of potential buyers, while her ability to read people keeps time-wasting to a minimum.
Susan has worked in Auckland for the past 11 years. Before that she owned her own real estate agency in Australia. “I just love it” she says of selling real estate. “It’s challenging, rewarding and ever-changing.”
We were very apprehensive putting our house on the market in this Covid environment, when you couldn’t have open homes. But we need not have worried as Susan and Isabella were a great team. They were really professional and did an outstanding job of marketing our property. They managed to have three or more people come through everyday and sold our house on the 8th day it was on the market. What a team! I can’t speak highly enough of them.
We knew Susan 18 years ago when she sold a previous house for us. That property had some issues, but she managed to get us a great result then too. Over the years from then, we had many real estate people approach us. Some of them annoyed us as they were rather pushy. Susan however, just quietly kept in touch once or twice a year. So this time it was a no-brainer to use her again and we got the added bonus of Isabella. They were superb, worked well together, their skills complemented each other and they gave us great advice before we listed and kept us well informed during the process. Their passion for real estate is obvious – they arranged the marketing with flair in all areas, printed, social media, online etc.
I would highly recommend Susan and Isabella to anyone – they were just brilliant, well-informed and had great negotiating skills. We were thrilled with the result.Diane Nicholson
Thank you very much for all the hard work and help Susan and Isabella have provided us in selling our house at Burton Street, Grafton. It only took four weeks all in all, from the day we signed up with them, held three weekend Open Homes and went for Auction following that. At the Auction Room they went all out assisting all the bidding parties. They are a perfect pair who work harmoniously. They have been amazing to deal with and certainly went above and beyond their normal duty to their clients. Their patience and perseverance in persuading and reassuring their potential buyers is something we have not seen in any real estate salespeople that we have dealt with in the past. They are extremely professional and knowledgeable about the current market and the selling and buying process. They kept us informed at every step of the way and provided us with honest advice and opinions. They are a credit to their profession and we would wholeheartedly and have no hesitation in recommending Susan and Isabella to anyone contemplating selling or buying their home.Dr Anthony Yau
Thank you so much to both. What a team! Your professionalism, communication and enthusiasm are superb. From day one, when I sent an email to Greenlane branch, I was contacted within a few hours and arrangements were made to see the unit. I was given all information needed on the same day. You guided us through our short journey with excellent result.
We are very happy working with you and we cannot recommend you enough for your hard work, helpful advice and communication. Well done!