I first came to Auckland in 1989 as a swimming coach, from my home in Shanghai, and then went on to own and manage several successful restaurants and cafes in Auckland. At this time I also worked in real estate, for a company on the North Shore, helping new migrant families to purchase homes and settle in New Zealand.
I’ve always had a passion for real estate and property and joined Barfoot & Thompson Greenlane in 2005. Their family values align closely with mine, whilst the strong network of almost 1,500 salespeople provides major benefits for my vendors, and an amazing range of property for my buyers.
My goal is to offer the very best real estate experience for both my vendors and buyers, and I’ve established a large network of loyal clients, both here and overseas.
I believe that communication, understanding and being informed are key ingredients to a great client-focused relationship. Being a natural people- person, I have the ability to communicate with clients from all backgrounds and cultures, and am fluent in both Mandarin and English.
When not selling real estate I enjoy travel, photography, sailing and cooking.
Going the extra mile to achieve an outstanding result, and seeing my clients truly happy, is paramount to me.
Thank you very much for all the hard work and help Susan and Isabella have provided us in selling our house at Burton Street, Grafton. It only took four weeks all in all, from the day we signed up with them, held three weekend Open Homes and went for Auction following that. At the Auction Room they went all out assisting all the bidding parties. They are a perfect pair who work harmoniously. They have been amazing to deal with and certainly went above and beyond their normal duty to their clients. Their patience and perseverance in persuading and reassuring their potential buyers is something we have not seen in any real estate salespeople that we have dealt with in the past. They are extremely professional and knowledgeable about the current market and the selling and buying process. They kept us informed at every step of the way and provided us with honest advice and opinions. They are a credit to their profession and we would wholeheartedly and have no hesitation in recommending Susan and Isabella to anyone contemplating selling or buying their home.Dr Anthony Yau
Thank you so much to both. What a team! Your professionalism, communication and enthusiasm are superb.
From day one, when I sent an email to Greenlane branch I was contacted within a few hours and arrangements were made to see the unit. I was given all information needed on the same day. You guided us through our short journey with excellent result.
We are very happy working with you and we cannot recommend enough for your hard work, helpful advice and communication. Well done!