We have nothing but praise for Scarlett. She went above and beyond to help us prepare and sell our house while we were out of the country, achieving an outstanding price in excess of our expectations. She was very reliable, efficient and friendly throughout the whole process.
Scarlett talked us through which renovations were worthwhile, and helped us with sourcing and tasking tradesmen to make our house shine. The photos and marketing plan was comprehensive, and showed off the property beautifully.
A big thank you to Scarlett for all her hard work in selling our house; she made the whole process very smooth, and achieved a great result!

"It is with great pleasure that I recommend Scarlett Ouyang, a real estate agent with Barfoot & Thompson, Auckland. Scarlett has acted as agent for my company in both selling and buying residential properties. In all the dealings I have had with Scarlett she has always been extremely efficient and very professional. Scarlett has always achieved the best results for my company when both selling and buying residential properties. She is very intuitive and knows exactly what we are looking for. I would have no hesitation in recommending her to any person who is contemplating selling or buying a residential property."

This is the second time I chose Scarlett as my agent. With a new baby on the way I needed to sell and move. It was a very busy time for me and my family, but I knew I could trust Scarlett because she of how well she worked with me before. Scarlett made the whole process easy. She did a great job marketing my home, arranging the open homes and finding the buyers. I was very happy with the final result and would recommend her to anyone.

Being new to Auckland we were anxious to find the right agent to help us purchase a house, and were thankful a friend recommended Scarlett to us. She put us at ease right away; she answered all our questions and gave us helpful advice. We fell in love with one of the properties she found for us, but unfortunately we had to leave Auckland on business. Scarlett was invaluable to us in negotiating and closing the sale. She arranged a building inspection for us and kept us fully informed the whole way. There were one or two hiccups, but Scarlett sorted things out for us. We are so excited to have our dream home in Auckland, thanks Scarlett!

I would like to sincerely thank you for the professional and committed way you handled our property in Epsom recently. We were impressed by the quality advertising that was done, and the regular open homes that you held. Your positivity and commitment to selling our house at all times was very much appreciated. Keeping us well informed. We would have no hesitation in recommending you to our friends if at any time they may wish to buy or sell a property. Once again thank you very much for a job well done.

"I was very impressed with Scarlett's whole marketing campaign for my property. After she promoted my unit I was surprised and happy that she successfully achieved a great result within one week. Scarlett is an efficient, energetic, enthusiastic salesperson. If you are buying or selling a property, she has the experience, the knowledge and the personality to get the result you are looking for."

Scarlett was the consummate professional when selling my property. She used her specialist experience in promoting my property and kept us fully informed throughout whole process. We moved to Wellington during the sale, and initially a little anxious. She went to a lot of effort to sort out any issues though, and made the sale stress free for me. Scarlett was a delight to deal with, and I really appreciated the hard work she put in. I highly recommend her service to all my friends.

I needed to sell my Epsom property, but it was currently leased with tenants living there so I wasn't sure. Scarlett explained the whole process to me though. She was both charming and very capable. She coordinated things amazingly well, overcame the access problems with the tenants and managed to sell the property in just three weeks. What's more she achieved a price over my reserve, I was blown away.