5 Stars Timely Advice - Robyn and his assistant, Jacky Lu kept clear and prompt communication lines during a challengingly slow market for apartments. Both oral and written communication were accurate and timely, which gave us confidence as vendors that our sales team were working consistently and diligently for a favourable outcome. Top marks for their efforts.

Exceptional Service from Robin
Robin was fantastic! He was knowledgeable, honest and incredibly responsive throughout the entire process. He really took the time to understand what I was looking for and never made me feel rushed. His advice was spot-on and he helped me avoid a few issues I wouldn’t have noticed on my own. Robin delivered a great outcome and made the whole experience smooth and stress-free. Highly recommend Robin!

Sold by Auction
Having experienced Robin Liu's marketing of Marine Parade over the last four weeks, we found his professionalism in handling the sale of this property second to none. The Auction process was handled in a very efficient manner for both the buyer and the vendor, with both parties involved achieving a satisfactory result. Robin's expertise in handling the negotiation was much appreciated and we could highly recommend his services .

Wonderful Experience
Robin Liu just sold my property on Angelo Avenue for a record price of $1,605,000! Incredibly, I only bought this place less than a year ago with Robin's help. Following his advice, we completed the RC and EPA consents, and then he said, “Now’s the time — the market is calling for fully consented sections.” And just like he said, he delivered. To sell at $1,605,000 — the best price in the past three years on Angelo Ave — is amazing. There’s a reason people call him Mr.Howick. Robin is efficient, fast, professional and determined. If you're looking for a salesperson in the Howick area, you must talk to Robin Liu.

Great Overall Service
Overall Robin was great to work with from the starting conversation regarding selling the house to finalising the sale price. The open homes when great and all the communication regarding how these went once the day was finished were excellent. Robin also provided excellent skills and service upon purchasing our new home via an auction and all the negotiating in between. Would highly recommen Robin and his team.

Outstanding Real Estate Agent - Highly Recommended! 5 Stars
We cannot recommend Robin Liu highly enough! His expertise, professionalism, and unwavering support made all the difference in our property journey. What truly set Robin apart was his ability to handle challenges with calmness and confidence. Selling a home can come with unexpected hurdles, but he navigated every twist and turn with professionalism, strategic thinking, and a solutions-focused approach. His guidance helped us feel reassured at every stage, ensuring we stayed on track toward a successful outcome. Beyond his expertise, Robin’s creative marketing strategy was outstanding. Instead of relying solely on traditional methods, he organised a sunset Open Home and a neighbourhood night, which created incredible interest and engagement. These extra efforts helped attract the right buyers and made a significant impact on the sale process. Not only was Robin incredibly knowledgeable and professional, but he was also genuinely personable and a pleasure to work with. His friendly and approachable nature made the entire experience enjoyable, and we built such a great rapport that we would have happily caught up with him outside of the sale process! His communication was excellent—keeping us well-informed, answering every question, and ensuring we always felt supported. His market knowledge and negotiation skills were invaluable in achieving the best possible outcome. If you’re looking for a real estate agent who is skilled, proactive, and a true pleasure to work with, we highly recommend Robin Liu. We’re incredibly grateful for his dedication and wouldn’t hesitate to work with him again!

Robin is an excellent, well-informed agent in selling for development. Robin impressed me from the beginning with his professionalism and his willingness to help. He was willing to listen and accept my requests even when they were different from the norm. I’m sure his hard work got the sale over the line.

Brilliant, went above and beyond!
Robin was fantastic to deal with. He is calm, approachable, available and timely with his information back and forth. Furthermore, he went above and beyond to assist in our sale which allowed us to buy. Highly recommended!

Super efficient team work 5 Stars
Robin and Richard are super efficient and really down to earth hard working young men. Their seamless team work makes things go forward to a happy ending. I am glad I chose them as my salespeople to achieve a satisfactory outcome of sale. Highly recommend to anyone who wants to sell their home! Great appreciation for their efforts!

Robin worked tirelessly to sell my property.
He is a genuinely nice person who explained the process well and was extremely quick at communicating and following up at every stage. He also knows the Howick area well so I felt I was getting good advice that helped me make decisions.

Great experience with Robin Liu
We had a great experience with Robin. He was experienced, efficient and sold our house quickly with no pressure. His personal and friendly approach made the process smooth and stress-free. Highly recommended to all!"

Outstanding Sales Experience
Robin Liu, and his associate Richard Qu, of Barfoot & Thompson Howick, successfully marketed and sold our family home by Tender in a depressed market for a price much higher than we could have ever envisaged. We accepted this offer nine days after our listing went live! On both counts this was an outstanding and astounding result for us! This highly successful outcome for us was due, not just to the professionalism of Robin and Richard, but also to their tenacity. We accepted an offer five days after going live but this pair continued to promote our property in the pre-Tender phase and a further four days later, we settled for an amount considerably higher than we had initially accepted. The best decision we made in the process of selling our property was engaging Robin as our salesperson. We feel so fortunate to have done so. Robin has many contacts and this was invaluable in our sale's process. More than this though, we found Robin to be extremely pleasant to deal with. He’s very personable and a great communicator. At times we had many questions and Robin dealt with these very patiently. Thank you, Robin and Richard, for selling our property. We wish you much continued success.

We have known Robin for a few years now and knew he had a good knowledge of the local area.

When we got him in for an initial chat, we were very impressed with his calm approach, willingness to listen to the things that were important to us and the solutions he offered to help meet our list of concerns. He was not pushy at all and after being able to answer all our questions and requests confidently, we decided to go ahead. Even after we had a last-minute change of mind to our selling approach, he was not phased at all and got everything sorted very efficiently without a fuss.

Throughout the whole process he was communicative and helpful. He really did work incredibly hard in a strong buyers market to get the best price for our home. We were thrilled with the result in the end and really appreciated Robin’s willingness not to give up.

Thanks again Robin for all the hard work.

Professional Team We put our home on the market in what (in hindsight) was probably the worst time from a marketing and economic climate point of view. Both Robin and Richard at no point appeared panicked and we all went through the dreadful Open Home process for a number of weeks, with very little attendance and in some cases none, to our absolute horror. Proof that "You Only Need One Buyer" resulted in our home being SOLD to a lovely young couple, who we hope will love our family home as much as we all have. Thanks Team Robin.

Robin’s performance was excellent from start to finish.
Robin knew the market for similar properties, he managed the salepeople from his company, he kept us fully informed of everything that happened in our market, we were happy to sit and wait for his reports and he achieved an excellent result. He worked so hard on our behalf. We wrote to his Managing Director to record our satisfaction with what he did for us.

Success in selling 5 Stars
Thanks go to Robin and the team at Barfoot & Thompson Howick on their success selling my home. Despite challenging times in the market, Robin worked hard to get me a good offer, while being realistic on those that were too low to accept.I ended up with a deal I was happy to accept. My thanks to Robin and his colleague Richard for their professionalism.

Excellent! 5 Stars
Excellent!Excellent!Excellent!Excellent!

Real Estate Sales Extraordinaire ! In so many ways... Robin Liu, was truly amazing in the recent SPA of our house. During a particularly challenging market and an interesting position with our house. [May 24]

Firstly he understood our needs and what we needed to do to move onto the next opportunity in our lives and why we wanted to do that. So ultimately the goal we wanted to achieve. This was really important to us and he understood that. He is very down-to-earth and such a great person to deal and communicate with. Always prompt in his responses.

He always worked with our best interests at heart whilst balancing the expectations of the purchaser. He brought the two together seamlessly and made the entire experience easy to manage. Almost "fun" whilst feeling the pressure of the situation. We had a few laughs along the way!

Selling a house is never easy let's be honest - it's your home, your pets are there, it can be hugely invasive, whilst you bare your most precious space with people you don't really know. With Robin's instruction, his team were courteous and respectful whilst the house was on the market. This is also to be commended.

Robin demonstrated a great knowledge of the current market, he truly has his finger on the pulse and kept us up to date as things progressed, particularly when the property we had put an offer on suddenly requested the five-day cash-out clause that was in the contract. Never thinking this would happen.... and knowing the pressure we were under, Robin immediately kicked into overdrive and bought all the offers to our table sooner than expected.

We got the deal we needed and he delivered on that - it was not an easy task for him but he truly has an amazing skill at his job, his sales style is impeccable and it is awesome to share in his success.

We haven't sold many houses but the few we have, we've always used Barfoot & Thompson funnily enough, and for this property it again felt so right that we would choose Barfoot & Thompson with Robin Liu and his team.

Thankful to Robin and Jacky's professionalism and hard work - Choosing Robin Liu to be our agent was already decided before his presentation. He had been knocking on our door for years. Cold-calling is not an easy thing to do. I find that Robin is a very determined and professional person. Both Jacky Lu and Robin were very considerate of our situation. Jacky especially went out of his way to help us get our property ready and even did the things he was not expected to. On auction day, it wasn't easy as there were so few bidders. Robin did all he could to negotiate and encourage the bidder. Thank you, Robin and Jacky for your hard work.

Thank you Robin Liu, for your efforts selling Kyeemagh Street. Right from that first meeting you stood out as an absolute professional. You guided us all through the process and kept us informed along the way. For this we are all so very grateful.

I wanted to express my thanks and appreciation to Robin and Jacky at your Howick Office. We had a very challenging sale of my mother's property which ended up taking longer than expected, but the service we received from Robin and Jacky was exceptional. They never faulted with their communication, focus on getting a result and positive approach. I wouldn't hesitate in my recommendation of their services.

Under Robins' considered guidance we prepared, showed and sold our family home of 20 years within four weeks! He supported us through the early stages of indecision, followed up on any possibilities from early interested parties and helped us decide on auction as the right method of sale, for our situation.

This was our first experience of selling a property at auction. Not only was the outcome satisfying, but the whole process was confidently managed by Robin and his team. The energy and networking Robin and Richard did prior to the 'big' day was very obvious. We really felt assured that in such a short period of time to market Wood Avenue we were prepared. On the day, Robins' professionalism shone through and his calmness was testament to all the pre-auction planning that had been done.

Robin's overall service was outstanding. He regularly checked in with us, always returned calls/communication immediately and we appreciated the debriefing sessions after each open home weekend. This not only kept us informed, but reduced potential stress levels as we watched the interested bidders list grow.

We are very grateful for Robins' collaboration and skill but also the kindness and considerate nature with which he went about his work. Nothing was too much trouble and no questions went unanswered. We really can’t imagine how our experience could have been improved upon.

My wife Joy and I were amazed at the work ethic of Robin Liu from your Howick Branch, who worked so hard to get us a result. First open weekend 28 registrations, second open weekend 26 registrations and Robin gave us a full written report on every one of them. He continued to follow up with everybody that expressed interest and arranged quite a number of private viewings for himself and other salespeople from your company. Robin was working at least seven bidders in the auction room. We can’t think of anything else that he could have done to help us. We asked him to join us at home at the end of the auction day and he was bursting with pleasure at the result that had been achieved. He was still laughing as he went to his car to go home. We were so pleased for him.

If I ever get the chance I will recommend Robin Liu as the best salesperson in this part of Auckland. We wish him every success in the future.

We are not expert at judging to what extent the changing overall Auckland market contributed to our result at auction. What we are more certain about is that Robin Liu’s personal drive, energy and commitment to our property sale and the auction process in these still uncertain times, was a major contributor to our successful sale at auction. The level of commitment by an individual salesperson such as Robin Liu cannot be take for granted.

From our very first meeting, Robin Liu of Barfoot & Thompson provided us with excellent advice and pointers on how to get our property ready for sale. He patiently answered all our queries. Robin’s work ethic in holding weekly meetings after weekend ‘Open Homes’ and submitting a well-written report along with his explanation of it, was beyond our expectations. He answered all our questions without hesitation. At every turn, Robin’s knowledge and expertise helped us to navigate the situation successfully.

It was his positive go-getter attitude and the excellent coordination of his partner, Richard Qu that made it possible for us to sell our property at auction, at a price beyond our expectations. Kudos to Robin Liu and his Associate Richard Qu. Their work on the sale of our property has allowed us ‘minimal’ worries during an important and stressful time. It gives us great pleasure to recommend Robin Liu of Barfoot & Thompson to all our friends and family.

We were very impressed with the team of Robin and Richard providing an excellent professional and friendly service and successfully selling our house. They provided wonderful marketing material, communication and advice. We would highly recommend them.

From start to finish, I found Robin and Richard to be very professional, efficient, helpful and easy to communicate with. I highly recommend Robin, Richard and the team and appreciate the quick sale of my property especially in these difficult times. Thank you for your efforts.

Team rockin Robin were excellent, concise and accurate, very easy to communicate with, they come right down to your level of understanding and do their utmost best to get you to the finish line.

From start to finish they were both very, very professional, honest and diligent. They pulled off the end result together. I would highly recommend both Robin and Richard for executing a big task, in such difficult times.

Excellent service from Robin Liu - seamless from start to finish! I Highly recommend Barfoot & Thompson and in particular, Robin Liu!

I just want to reach out and let you know how much I enjoyed working with Robin Liu and Richard Qu while marketing our property in Howick.

Robin and Richard were tasked with finding a buyer. Unfortunately, the timing was not ideal with the markets having turned and a new headline in the papers every other day about the many challenges being faced by the housing market. It is therefore not surprising that buyers were being cautious. Despite these challenges, Robin and Richard were extremely professional, diligent and engaging, keeping us well informed and guiding us through each step of the process. We really enjoyed working with them and hope to do so again in future when it comes to selling our family home.

Thank you again and wishing you all the best.

Our Barfoot & Thompson salesperson Robin Liu, worked hard on our behalf. He did a great job and secured a number of potential bidders and ultimately a very good price.

Robin and Richard made selling our house so easy. From start to finish they were helpful, informative and showed good knowledge of our area. They kept us up-to-date with the sale process and the different options we had. They responded quickly to phone calls and texts and were thorough and professional in all our dealings with them. On auction day we achieved a great sale price thanks to their hard work.

Cheers

Both myself and Muriel would like to take the opportunity to acknowledge the professionalism, effort and energy from both Robin and Richard in the recent sale of our property. The selling process was made easy through friendly and effective communication throughout. Both were a pleasure to deal with at all times culminating in a result that far exceeded our expectations.

Both myself and Muriel would have no hesitation in endorsing both Robin and Richard to any potential customers.

We just wanted to say a huge thank you for selling our place and exceeding our expectations! You ran a fantastic process and kept us so well informed of the developments. We will definitely recommend you to others :-)

All our very best, 

We are writing to say "thank you" for helping us to buy our first house in New Zealand! After staying in your WeChat groups for almost one year, receiving all the information you shared in that group, we finally decided to let you become our purchasing agent. We still clearly remember our first meeting (that was really a long MEETING) at Kreem Penrose. We never expected in a short time that you can help us to buy our dream house, which meets all the requirements on our long list. Now you made it! You made "impossible" to "I'm possible". In the past few months, your professionalism, quick response, fast actions, positive attitude, passion for success, braveness for difficulties and your HARD WORKING are really touch us. You deserve the successes you have got in the past and you will get in the future!

A big THANK YOU is not enough for all your efforts for us. We wish you and your team all the best in the future. And we believe not only you and your team will be more successful in sales but also in helping more and more people!
Regards

We recently sold our house in Elliot Street through Barfoot & Thompson Howick. Robin Liu was impressive in the way he got down to business and succeeded in getting our house sold at CV in a challenging market in around four to six weeks from our initial discussions. From sign up to full advertising and marketing in the space of four days was amazing. Professionalism, efficiency and constant feedback made what is a stressful time, easy as. Wouldn't hesitate to recommend Team Robin to any prospective vendor or purchaser. Great team! Great outcome!
Cheers and thanks again for all your hard work!

We recently sold our house in Union Road and were honoured to work with Robin Liu of Barfoot & Thompson Howick. From our very first meeting with Robin, we were very impressed with his professionalism, work ethic, honesty and could tell that he was very passionate about his work and clients. Based on this it was a very easy decision for us to go with Team Robin Liu, and we were not disappointed. From when we signed up Robin and his team, they went beyond the call of duty so to speak and very quickly did what was necessary to get our home on the market. Robin worked tirelessly and long hours for us and their communication was excellent, always informing us of any updates. Auction day was a very tough and long day and inspite of a very tough market, we sold at Auction and were happy with the result.
We would highly recommend Team Robin to any vendors who are looking to work with a very professional team, who will get the job done!
Kind regards,

We felt very confident choosing Robin Liu as our real estate salesperson to market our property at Page Point Mellons Bay. We found Robin to be very pleasant, enthusiastic and a most professional agent. We are sure it was because of the great marketing strategy Robin and his work colleague Vanessa Zheng put together that our house sold in the first week of the campaign. He obtained the true price value for our property. Robin thinks beyond the square. To achieve this Robin and his team went the extra mile to make sure they knew every detail about our house so they could pass on valuable information to the purchasers. Pairing up with Vanessa for open homes with extra time allowed for our large property was a plus. Robin's negotiating skills are superb. He is most reliable, punctual and always replies to emails, text messages and calls. Having sold 15 houses over the past years my husband and I can highly recommend Robin as a dedicated salesperson if you want to achieve your goal. Thank you Robin Liu.
Kind Regards

"I'm very grateful as it only took seven days to sell my house on Orangewood Drive in Northpark. Robin and Vanessa were always in contact with me every single day about the process, and it all happened very fast. I am really happy about the price that Team Robin has achieved for me in this market. Thank you, Robin Liu and Vanessa Zheng, if they hadn't knocked on my door at the right time I will never believe anyone can sell my house in only 7 days with fantastic price which was way beyond my expectation!
I would highly recommend Team Robin to anyone who is thinking of selling properties in Northpark!"

Robin Liu is an excellent agent to deal with. He has a good understanding of the market and was able to achieve an exceptional pre-auction offer for us after only 6 days of the marketing going live. His communication is very good, always answering emails and phone calls promptly, and is bilingual which allows him to effectively communicate with many different buyers. We would definitely recommend Robin to other vendors wanting top dollar for their property.

Our first encounter with Robin was for a valuation and maybe a proposal to sell. We found him quite thorough with his pricing through Burswood Estate. He inspected our property and told us he could sell our house. And sell our house he did ; in two days, Robin is very professional and a likeable young man. Throughout the whole procedure he was very helpful to us and would not hesitate in recommending him. He is a Legend. Thank you Robin

Robin and James were the best of Land Agents. They were most helpful and listened to our needs and did the quickest house sale in Burswood ever. We thank you guys immensely and would have no hesitation in recommending you both. Good Luck with your future selling.

My husband and I could not be any happier with the outcome of a successful sale in record time and at a superb price, of our house in Mellon's Bay. We were delighted when under 7 days Robin and James had shown several potential buyers through and secured us a very pleasing offer. Robin also knocked on our door looking for listings and he worked tirelessly with tenacity and determination often late into the night to bring us and the buyers the best outcome. Not content to rest at merely selling our house, Robin and James have also put the same hard work into helping us purchase our next property. I can honestly recommend Robin and James without hesitation and endorse them as hardworking, professionals with the utmost integrity. If you work with Robin you will find a salesperson who is extremely well connected, is communicative, well informed, honest and reliable.

Fantastic result from our auction. We could see clearly that the background work by Robin was instrumental in ensuring there were a number of seriously interested buyers who turned up on the day and actively competed for the property. Robin ensured that we were well informed throughout the whole sale process which made the decisions we had to make very easy. Our thanks go to Robin for a successful sale.

Just a personal thank you for all your regular feedback and planning. You made selling a house easy.
Awesome result.

Robin Liu is very easy to talk and communicate, he seem to have enough knowledge in his field. I would fully recommend him for anyone that require a good service and his professionalism .
Robin have enough knowledge , as he goes on, I believe he will be the top agent in east Auckland.

"We are delighted to recommend Robin Liu and James Yang to anyone considering selling or buying a home. They helped us to sell our property with great professionalism but in a very friendly manner."

"I am a client of Robin Liu and listed our house with him because he knocked on the door.
Both my husband and I are retired sales persons and know the hardest thing to do is knock on the door so we felt Robin deserved the listing for doing this.
Robin is a person of high integrity I would say that he went the extra mile in the sale of house we lost all buyers a few days before the auction as a report that had been done by a purchaser had come back with a negative result for us. We had another independent test done which was done by a professional company that was in our favour but we had already lost our buyers. This meant the auction was delayed and Robin in one week with no marketing still managed to find three bidders for the auction."

"It is with great pleasure that we recommend Robin Liu and James Yang to anyone considering selling or buying a home.

Robin and James have sold two properties for us in record time, taking three weeks for the first and two weeks for the second. They have also helped us to find and purchase our current home, including researching details and managing negotiations.

Being fluent in both English and Chinese means they have access to a large market of potential buyers. With their excellent work ethic they were able to bring a large number of viewers to our properties, which quickly resulted in acceptable offers.

Their polite, friendly and professional manner makes them a pleasure to work with. They were also able to bring tact and consideration to their dealings with our incumbent tenants.

James and Robin can be trusted to do the best they can for their clients on both sides of the bargaining table. We will be requesting their services again in the future. We really appreciate the great work they have done for us."

"Robin Liu contacted us when our house had been listed with another agency for several months and we were about to take it off the market. Robin Liu encouraged us to list with his agency, and, together with his business partner, James Yang, brought us an offer within three weeks. With their contacts and language ability in the international market as well as local market, Robin Liu and James Yang were able to bring our house to the attention of a large number of buyers. We have received excellent service from Robin Liu and James Yang and would be Pleased to recommend them to any potential clients."

"I called your office and talked to Robin and really like the way he approached us. He tried to understand what I need with very friendly manner. Will definitely recommend to any potential clients and all my friends.
By the way, he sold our house within the first week that was amazing!"